Consider your career in Sailspace. Learn the basic Sailspace skills needed to start a new career.
Suggested by: Coursera (What is Coursera?)
No prior knowledge required
No unnecessary risks
The Salesforce economy will create more than $1 trillion in new revenue and 4.2 million jobs between 2019 and 2024. Developed in partnership with Trailhead, Salesforce’s official learning platform, this certification is designed to teach you the foundational Salesforce skills that will prepare you for a variety of entry-level sales roles, including Sales Operations Specialist. The certification is designed for beginners. No prior Salesforce, sales, or CRM experience is required to succeed. Over four courses, you’ll learn CRM fundamentals, how to manage leads in Salesforce, how to manage opportunities in Salesforce, how to use Salesforce to ensure customer success, and how to effectively leverage Salesforce data through reports and dashboards.
Hands-on Learning Project
Learners will work on hands-on projects in Salesforce to solve real business problems for a fictional social media company. During the certificate, learners will build a portfolio that highlights use cases in which they leverage tools in Salesforce Sales Cloud and Service Cloud to improve the efficiency and effectiveness of sales teams throughout the sales process. Taking on the role of a Sales Operations Specialist, learners will demonstrate how to streamline the work of marketing staff, sales development representatives, account managers, and sales executives.
