Discover the most in-depth and up-to-date information on various topics in diverse categories, with easy-to-read content that illuminates the topic and gives new perspectives.
Suggested by: Coursera (What is Coursera?)
No prior knowledge required
No unnecessary risks
This certificate, which includes five courses developed by Google, offers an innovative curriculum designed to prepare you for an entry-level role in information technology (IT) support. Starting a career in IT will allow you to work in a wide range of companies: from giants like Google to small companies in your hometown.
The certificate is designed for people with no prior knowledge of information technology or those with some knowledge. This program is part of “Big with Google,” a Google initiative that helps create economic opportunity.
Through a combination of video lessons, exams, and practice labs, the program will introduce you to the world of troubleshooting and customer service, networks, operating systems, systems administration, and information security.
If you dedicate 10 hours a week, you can complete the certificate in six months. The Google Information Technology Support Certificate is available under the Creative Commons Attribution 4.0 International License.
75% of graduates who earned a certificate from Google in the United States report an improvement in their professional careers within 6 months of receiving the certificate.
Note: *Based on program alumni survey responses, United States, 2021
Hands-on Learning Project
Through a combination of video lessons, exams, practice labs, and widgets, the program will introduce you to the world of troubleshooting and customer service, networking, operating systems, systems administration, and information security. Throughout your studies, you’ll hear from Googlers with unique backgrounds whose foundation in TI support served as a launching pad for their careers.
