Online Course – Macquarie University’s Certified Professional Specialization in Complex Problem Solving

Improve problem-solving skills in business and innovation. Learn how to analyze, evaluate, and solve complex problems from all academic perspectives.

Suggested by: Coursera (What is Coursera?)

Professional Certificate

Beginners

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Communication skills
  • Time management
  • Troubleshooting
  • Teamwork
  • Critical thinking
  • Digital Marketing
  • creativity
  • Customer Service
  • Decision Making
  • project management

What you will learn in the course

Courses for which the course is suitable

  • Project Manager
  • Strategic Advisor
  • Product key
  • Researcher of complex problems
  • Problem solving expert
  • Data Analyst
  • Innovation Manager
  • Facilitator of interdisciplinary workshops
  • Team Manager
  • Business Development Specialist

Specialization – a series of courses in solving complex problems

A four-part course series on solving complex problems will teach you new and groundbreaking problem-solving skills. Featuring lectures from over 50 experts from across Macquarie University’s faculties, we explore how to solve complex problems in a way that has never been done before.

Important dates

  • This internship will end on Monday, September 30, 2024.
  • Register by 5:00 PM Australian Eastern Time (AEST) on Saturday, September 30, 2023.
  • Course completion by 5:00 PM Australian Eastern Time (AEST) on September 30, 2024.

Study framework

This specialization uses the framework of Big History, which synthesizes knowledge across the sciences and humanities, providing a strong foundation for thinking and researching in new ways. Big History has been adopted as an important global framework by the World Economic Forum (WEF).

Keynote lectures
  • “Interdisciplinary Approaches to Solving 21st Century Challenges” (Davos 2012)
  • “A Big History for Broad Thinking” (Davos 2014)
  • “Big History, Big Decisions” (Tianjin 2014)

Meetings and panels

The 2015 WEF Annual Meeting in Davos featured four sessions dedicated to big history, including three interdisciplinary panels under the theme “Big History, Big Future” on collaboration, innovation, and global growth and stability. These panels served as inspiration for mastering complex problem solving.

Hands-on Learning Project

To solve complex problems, whether it’s the challenge of developing a new product or Einstein’s mission to explain how gravity works—and everything in between—it’s not enough to take the problem and apply skills you already have. The skill that has always led to significant breakthroughs in any field or industry is the ability to see things in a new way.

What you’ll learn

This is the most important skill you will learn in this Coursera internship. From the beginning of the internship, your assignments will focus on answering a complex problem that you choose to tackle during your career. Each step of the course leads to writing a summary paper that analyzes, evaluates, and attempts to solve a very complex problem.

Progress and opportunities

Internships advance your knowledge in your field by teaching you to look at it in new ways and encouraging your own groundbreaking innovations.

Details of the courses that make up the specialization

Complexity analysis

Course 1

  • 12 hours
  • 4.5 (147 ratings)

Course Details

What will you learn?

The first course in the “Complexity Analysis” specialization will teach you what unifying patterns lie at the heart of all complex problems. It will deepen your knowledge of your field by teaching you to look at it in new ways. “Complexity Analysis” is structured as follows:

  • Week 1: “What is complexity?” – What is at the heart of all complex problems
  • Week 2: “Complex Physical Systems” – What do all complex problems in the inanimate world have in common?
  • Week 3: “Complex Adaptive Systems” – What do all complex problems in nature have in common?
  • Week 4: “Complex Cultural Systems” – What do all the complex problems in human society have in common?
  • Week 5: “Complexity, Fragility, and Disintegration” – Why Complex Problems Arise
  • Week 6: “Complexity in the Anthropocene” – What complex problems are facing us today

Problem assessment

Course 2

  • 16 hours
  • 4.7 (52 ratings)

Course Details

What will you learn?

The second course in the “Problem Assessment” specialization will show you how people think and how to utilize different disciplinary approaches to address problems more effectively. It will deepen your knowledge of your field by teaching you to look at it in new ways. “Problem Assessment” is structured as follows:

  • Week 1: “Thinking about Thinking” – how problem solving evolved in nature, how our brain mechanisms work, and psychological biases that may emerge when we think.
  • Week 2: “Philosophy, Science, and Problem Solving” – How humans have dealt with problem solving throughout history, from ancient times to the present day.
  • Week 3: “Dealing with Problems in Natural Sciences” – How people in natural sciences break down problems.
  • Week 4: “Statistics and Problem Solving” – How statistics can be used to evaluate problems and think critically.
  • Week 5: “Dealing with Problems in the Humanities” – How people in the social sciences and humanities break down problems.
  • Week 6: “Assessing the Anthropocene” – How to assess the problems of the Anthropocene.

Creating innovation

Course 3

  • 15 hours
  • 4.7 (59 ratings)

Course Details

What will you learn?

The third course in the “Creating Innovation” specialization will teach you what is at the heart of all innovations that solve complex problems and how to advance methods to enable significant breakthroughs. It will deepen your knowledge of your field by teaching you to look at it in new ways. “Creating Innovation” is structured as follows:

  • Week 1: “What is innovation?” – What is at the heart of all innovations.
  • Week 2: “The Evolution of Human Creativity” – How humans developed the ability to innovate and think creatively.
  • Week 3: “Innovation in a Complex Global Network” – How innovations grow out of human networks.
  • Week 4: “Innovation Planning” – How organizations seek and maintain the right conditions for new breakthroughs.
  • Week 5: “Market Innovation” – What makes innovations more likely to grow in market contexts?
  • Week 6: “Innovation in the Anthropocene” – How innovations are essential to addressing the problems of the 21st century.

Solving Complex Problems – Final Course

Course 4

  • 10 hours
  • 4.4 (27 ratings)

Course Details

What will you learn?

From the beginning of the internship, your assignments will be geared towards tackling a complex problem of your choice, a problem you encounter in your career path, industry or field. Each stage of the course builds towards a concluding paper that analyzes, evaluates and attempts to solve a very complex problem. This course not only teaches you a set of skills, but also advances you towards a better understanding of the problems in your field. It will deepen your knowledge of your field by teaching you to look at it in new ways. This is the “final course” where the foundations of our problem-solving skills and innovation will yield results in a series of preparatory tasks to make your paper as effective as possible.