The program is designed for leaders who want to strengthen their negotiation and communication skills.
Focuses on communication techniques that improve relationships and promote cooperation between the parties involved.
Courses
Through 3 courses, you will develop your skills in analyzing the social perspective of negotiation and its impact on successful agreements.
You will identify and develop the most important communication skills: assertiveness and empathy.
You will learn the different styles and strategies of negotiation depending on the expected results and their impact on the relationship between the parties involved.
Hands-on Learning Project
Students will develop a program to train managers in negotiation skills.
Identify the importance of the implementation phase of the agreement for negotiations to be effective.
They will be able to perform a self-diagnosis, with the aim of designing an action plan to improve one of the areas of opportunity found.
Details of the courses that make up the specialization
Effective communication for leadership today
Course 1
26 hours
4.8 (641 ratings)
Course Details
What you’ll learn
Understand the importance of communication in people’s lives and improve our ability to connect with others effectively
Identify the concept of communication to clarify its value
Develop Communication Skills: Assertiveness and Empathic Understanding
Negotiation skills and effective communication
Course 2
26 hours
4.8 (205 ratings)
Course Details
What you’ll learn
Apply key negotiation skills and styles to conduct effective negotiations and reach accurate agreements
Adopt communication techniques that improve relationships and encourage collaboration between the parties involved.
Develop critical thinking to manage emotions and resolve conflicts constructively
Negotiation strategies and styles
Course 3
26 hours
4.7 (70 ratings)
Course Details
What you’ll learn
Identify negotiation styles based on outcomes and relationships during negotiations
Analyze effective strategic options in a variety of negotiation contexts
Solve complex problems that satisfy the interests and goals of the parties involved
