Online Course – Google Certified Professional Internship in Storytelling, Change Management and Governmentality, Macquarie University

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Professional Certificate

Beginners

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Influence without using force or coercion
  • The art of persuasive communication
  • Adapting to the needs of the audience
  • Building a good narrative
  • Motivating the audience to action
  • Change management
  • Risk government
  • Design and manage negotiations on informal and complex agreements
  • Working in diverse work cultures

What you will learn in the course

Courses for which the course is suitable

  • Change managers
  • Risk managers
  • Project managers
  • Negotiators
  • Communications managers
  • Team managers
  • Organizational Development Managers
  • Strategy Managers
  • Sales managers
  • Marketing managers

Internship – Series of 4 courses

The ability to influence without using force or coercion is important in every organization and at all levels. Modern managers must master the art of persuasive communication, adapt to the needs of the audience, build a good narrative, and motivate the audience to action.

Key areas

  • Change Management: A New Approach That Will Enable You to Drive and Lead Transformations.
  • Risk Governance: Evidence-Based Methods to Help Your Organization Achieve Its Goals.

Managers must learn to design and negotiate informal and complex agreements, and to do so in diverse work cultures.

Details of the courses that make up the specialization

Leading Change: Change Management

Course 1
18 hours
4.7 (1,483 ratings)

What will you learn?

  • Design successful change initiatives by adopting a balanced and grounded mindset
  • Create change cycles that effectively implement tools and techniques for planning, implementing, and evaluating change
  • Create leadership strategies that consider the complexity and challenges of change and take initiative for change

Negotiation skills: managing and dealing with conflicts

Course 2
14 hours
4.7 (717 ratings)

What will you learn?

  • Critically evaluate conflict theories and apply intervention methodologies and processes to alleviate/reduce the negative effects of conflict at work
  • Develop and analyze strategies and tactics to conduct one-on-one, multi-party, and group negotiations
  • Evaluate bargaining and conflict resolution processes according to criteria informed by negotiation theory and the principles of power in negotiation

A story to influence: communicating with impact

Course 3
18 hours
4.8 (2,089 ratings)

What will you learn?

  • Critically evaluate a variety of theories in order to understand the components of persuasive communication
  • Implement a variety of strategies in light of different content to build relationships, overcome resistance, and find acceptance.
  • Develop skills to interpret the audience’s motivation to influence how they think and feel to support your ideas

Risk Government: Risk Management

Course 4
23 hours
4.7 (356 ratings)

What will you learn?

  • Analyze government structures to ensure that the organization is achieving its goals.
  • Implement a risk management methodology taking into account the business context, including identifying appropriate risk management solutions.
  • Identify and formulate ethical issues.