Online Course – Certified Professional Internship in Leadership and Negotiation Skills from Tecnológico de Monterrey

Develop soft skills. Acquire skills for effective communication and negotiation that lead to satisfactory agreements.

Suggested by: Coursera (What is Coursera?)

Professional Certificate

Advanced

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Communication skills
  • Assertiveness
  • empathy

What you will learn in the course

Courses for which the course is suitable

  • Team leaders
  • Negotiators
  • Communication experts
  • Personal trainers
  • Organizational consultants
  • Project managers
  • Human Resources Managers
  • Marketing managers
  • Sales managers
  • Customer Relationship Managers

Internship – a three-part course series

The special program

  • Designed for leaders who want to strengthen their negotiation and communication skills.
  • Implementing communication techniques that will improve relationships and promote cooperation between the parties involved.

What will you learn?

  • Developing skills to analyze the “social” aspect of negotiations and its impact on successful agreements.
  • Identifying and developing the most important skills in communication: assertiveness and empathy.
  • Learning about different negotiation styles and strategies based on the expected outcomes and their impact on the relationships between the parties involved.

Challah Learning Project

  • Developing a training program in negotiation skills for managers.
  • Identifying the importance of the implementation phase of the agreement for the negotiations to be effective.
  • Conducting a self-diagnosis with the aim of designing an action plan to improve some of the areas identified as opportunities.

Details of the courses that make up the specialization

Effective Communication for Today’s Leaders

Course 1

  • 25 hours
  • 4.4 (57 ratings)

Course Details

What you’ll learn
  • Understanding the importance of communication in people’s lives, thereby improving our ability to create effective social connections.
  • Applying communication skills to performance feedback and achieving organizational goals.
  • Identifying the concept of communication to clarify its importance.
Skills you will acquire
  • Category: Developing communication skills: assertiveness and empathy.

Negotiation and effective communication skills

Course 2

  • 26 hours
  • 4.6 (38 ratings)

Course Details

What you’ll learn
  • Implementation of key trade skills and methods for effective negotiations and reaching satisfactory agreements.
  • Adopting communication techniques that smooth relationships and encourage cooperation between the parties involved.
  • Developing critical thinking to manage emotions and resolve conflicts in a constructive way.

Negotiation strategies and styles

Course 3

  • 25 hours
  • 4.9 (14 ratings)

Course Details

What you’ll learn
  • Identifying negotiation styles based on negotiation outcomes and relationships.
  • Analysis of the most effective strategic options in various negotiation contexts.
  • Solving complex problems that serve the interests and goals of the parties involved.