Online Course – Certified Professional Internship in Program Management and Communication Arts from Google and the University of Maryland, College Park

Improve your communication skills for success in any field. Learn techniques and tools to help you express yourself clearly and confidently, and build productive relationships with others.

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קורס אונליין - התמחות מקצועית מוסמכת בניהול תוכניות ואמנות התקשורת של Google ואוניברסיטת מרילנד

Professional Certificate

Beginners

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Skill 1
  • Skill 2
  • Skill 3
  • Skill 4
  • Skill 5

What you will learn in the course

Courses for which the course is suitable

  • Project Manager
  • Program Manager
  • Project Team Manager
  • Risk Manager
  • Emotional Intelligence Manager
  • Communications Manager
  • Certified Project Manager (PMP)

Internship – 5-part course series

You may have heard that “90% of a project manager’s job is communication.” This is even more true when it comes to program managers. But do you know why communication is so important and what good communication can do for projects? If you have even a little experience in project management, you know that communication is not just about passing information and giving directions to project managers and project teams.

Modern communication theory focuses on creating shared understanding – “the coordinated management of meaning.” And nowhere is it more important to manage and coordinate meaning – and understanding – than in programs and projects.

Certification program

This certification program isn’t just about theory; I also provide field project managers looking to advance into program management with practical tips and tools to help them improve their most important skill: communication.

  • You have worked hard to earn the Project Management Institute (PMI) Certified Project Manager (PMP) certification or a similar project management certification.
  • You mastered the communication area of ​​the PMBOK Guide (“Project Management Body of Knowledge”) while preparing for the PMP exam.

Practical learning

Learners in this specialization will learn how to communicate effectively to gain understanding and how the “coordinated management of meaning” can help develop and lead high-performing project teams and programs.

  • Learn additional skills in managing emotional and cultural intelligence when communicating with your project managers, teams, and stakeholders.
  • The student will recognize the benefits of using stories as a powerful risk management tool.
  • How to communicate effectively online with distributed teams by being “virtually present.”

Details of the courses that make up the specialization

Effective communication process for stakeholders and project teams

Course 1 • 7 hours

Course Details
What you’ll learn
  • “Everyone communicates, but few are connected” – this is the title of a famous book and message by John C. Maxwell on leadership.
  • Program and project leaders need to be not just communicators, but effective communicators.
  • Obtaining a Project Manager Professional (PMP) or Certified Associate in Project Management (CAPM) certification is the first step.
  • Effective communication goes beyond what you learned in the Project Management Body of Knowledge (PMBOK).
  • The caller and receiver must use feedback to determine how the message was received.
  • In this course, you will learn about the triad of understanding – knowing what, knowing how, and knowing why.
  • The Triad will be a tool that will help you become effective program and project managers.
  • Certified program and project managers earn 10 Professional Development Units (PDUs) when they learn how communication can make a difference in every interaction.

Persuasion and presence for program and project managers

Course 2 • 8 hours

Course Details
What you’ll learn
  • Persuasion is central to leading leaders.
  • As a program manager or project manager, you may be leading a team with many senior contributors.
  • Program managers must persuade quickly and in a way that has long-lasting impact.
  • Compelling communication is essential to your success.
  • Aristotle wrote about a balance between logic, emotion, and presence.
  • You will learn about the rhetorical triangle and how to use it to create persuasive communication.
  • You will also learn how to create emotional impact through text messages and emails.

Managing conflicts with cultural and emotional intelligence

Course 3 • 8 hours

Course Details
What you’ll learn
  • Every program and project has a social world.
  • Great program managers sense, manage, and influence the social worlds of their projects.
  • Our cultural differences and emotions shape our social worlds.
  • Program managers with high emotional and cultural intelligence can better understand and navigate social worlds.
  • This course will help the manager use the tools of Coordinated Meaning Management (CMM).
  • You can use the SEAVA tool to examine communication problems.

Designing project data centers for performance

Course 4 • 8 hours

Course Details
What you’ll learn
  • The complexity of communication increases rapidly even when there are a small number of project team members.
  • Project managers are the “axis” of communication in a project.
  • Managing these networks is essential whether you are managing traditional programs or projects.
  • Program managers face additional challenges in information management.
  • This course will teach you how to build communication networks for the success of your program or project.

Telling stories that bring results to programs and projects

Course 5 • 9 hours

Course Details
What you’ll learn
  • Program and project managers are expert storytellers.
  • Good stories are an effective way to convey a large amount of information.
  • In this course, you will discover how program and project managers use their storytelling skills.
  • Earn 10 Professional Development Units (PDUs) while you complete the certification program.

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