Who can use this feature:
Workflow in Mundi: How to block process delays Available only on Enterprise plans. Please note: This feature is gradually rolling out to Enterprise accounts, so if you don’t see it yet, it will be coming soon.

If you already use Monday workflows, you’re enjoying the benefits of automations and integrations that transform your productivity. Have you ever wanted to pause between steps in your workflow for a fixed amount of time? Now it’s possible, with the delay block!

You can choose from a wide range of actions once you select a delay block, and set up a flexible schedule that suits you. Group 64 - 2024-08-08T124010.528.png

What are the benefits of deferring workflows?

Workflow deferral is a great option for business processes managed by large organizations that handle complex workflows, but it’s also an amazing feature for small businesses that use automations and want additional customization. Let’s take a closer look.

Workflow in Mundi: How to block process delays
Please note: This feature is only available in Monday workflows and is not available in the custom automation builder.

Where to access the workflow deferral block

To access the Defer Action block in a workflow, first open the workflow you are working on by clicking the Workflow Center icon in the navigation bar at the top left of your Monday screen. Then open the workflow you want to edit, or create a new workflow by selecting the “Create Workflow” button. Group 59.png

Once you’ve opened your workflow, you can apply delays to any step you want to postpone.

Implementing delays in workflow

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Let’s say after creating an item, you want to send an email to the person assigned to the task, but you want to wait a day to make sure all the required information is collected. You can easily do this by clicking on the plus sign icon and selecting “delay” from the drop-down menu as shown below:Untitled design (23).gif

Once you’ve chosen your snooze action, you can customize your workflow snooze as you wish. Choose how long you want the snooze to last, from minutes, hours, to days. Then choose when the next action will occur. You can add a snooze action at any stage of your workflow after the initial trigger has been set up. Untitled design (24).gif

Finally, it’s time to define the next action in your workflow that will be affected by the delay. That’s it! You’re ready to set up your delays. Group 56.png

Limitations

  • What is the maximum time for postponements?

You can wait up to 400 days between workflow steps with the deferral block! Need more time? Feel free to contact us here.

  • How many workflow runs can wait concurrently?

You can run up to 1000 deferral actions per workflow. Need more? Again, let us know!

Workflow in Mundi: How to block process delays
Please note: If you make changes to your workflow, all existing deferred runs will be stopped.
Workflow in Mundi: How to block process delays
Interesting fact: The snooze block in Monday workflows can also be used to schedule automatic emails or reminders to customers, allowing you to maintain ongoing contact with your customers in an automated and personalized way.

If you have any questions, don’t hesitate to contact our team here . We are available 24/7 and will be happy to help.

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