Online Course – Google Certified Professional Certificate in IT Support

Start your career journey in IT. This program will give you in-demand skills and get you ready for work in less than six months. No certification or prior experience is required.

Suggested by: Coursera (What is Coursera?)

Professional Certificate

Beginners

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Network protocols
  • Cloud Computing
  • Windows operating system
  • Linux command line
  • Systems management
  • Encryption algorithms and techniques
  • Troubleshooting
  • Customer Service
  • Networks
  • securing

What you will learn in the course

Courses for which the course is suitable

  • Technical Support Technician
  • Beginner Network Administrator
  • Computer customer service specialist
  • Computer technician
  • Specializes in cloud computing
  • Beginner Information Systems Manager
  • Information Security Technician
  • Technical support person
  • Beginner programmer in the field of automation
  • Computer troubleshooting specialist
## Professional Certificate – 5-Course Series Prepare yourself for a career in the rapidly growing field of computing. No experience or certification is required. Get professional training created by Google and quickly land a rewarding job. The five courses in this program will provide you with much-needed skills that will prepare you for entry-level jobs. You can earn your certificate in less than six months, with 10 hours of study per week. **Since the launch of the Computer Support Certificate in 2018, 75% of graduates have reported positive career outcomes, such as a new job, promotion, or raise within six months².** The program also prepares you for the[CompTIA A+] (https://www.comptia.org/certifications/a), a standard certification in the computer industry. You’ll receive [both](https://www.blog.google/outreach-initiatives/grow-with-google/-it-support-comptia/) when you complete both. The program is accredited by the American Council on Education (ACE®). Upon completion, you can earn up to 12 college credits, equivalent to four associate’s degree courses. **If you’re looking to strengthen your computer foundation, check out the [Google Professional Certificate in Automation with Python](https://www.coursera.org/professional-certificates/google-it-automation).** ²Survey based on Google IT Support program student results. Data was collected between January 18 and 21, from surveys on the platform or via email, and is cumulative. ### A Learning Project Designed This program includes over 100 hours of instruction and hundreds of practice-inspired assessments to help you simulate real-world computer support situations that are important for success in the workplace. The program is highly interactive and built by Googlers with decades of computer experience. Through a series of videos, assessments, and hands-on labs, you will learn the basics of troubleshooting, customer service, networking, operating systems, and security—core skills required for entry-level roles. **Your skills will include:** Network protocols, cloud computing, Windows operating system, Linux command line, system administration, algorithms and encryption techniques, and more. Master the practical skills that top employers are looking for today.

Details of the courses that make up the specialization