Start your career in consulting and customer support. Learn how to connect with customers and bridge the gap between technical and business requirements.
Suggested by: Coursera (What is Coursera?)
No prior knowledge required
No unnecessary risks
Interested in end-to-end project management? Want to deliver the best solutions to our clients while collaborating with teams from around the world? In this fast-paced environment, you will learn non-stop and with our cutting-edge technologies. This entry-level certificate is designed to provide you with the necessary skills, from the principles of Internet technology, networks, operating systems to troubleshooting techniques.
The certificate program includes 6 self-paced courses, developed by Akamai, that can be completed in 6 months. The courses will help you build a strong technical foundation and problem-solving skills that are suitable for entry-level positions in professions such as professional services, customer support, and technology security operations.
Target jobs: Solutions Architect, Solutions Engineer, Cloud Support Engineer, or Technical Consultant
Applied Learning Project
Students will build and secure a Linux-based virtual machine using virtualization technology. They will also create complex networks using Cisco Packet Tracer, implement routing, NAT, port forwarding, DHCP, DNS, and packet capture. They will also troubleshoot complex network problems.
Students will create a relational database that will contain customer data and security events and develop queries to analyze the data. They will then build a multi-page website that will include graphics, video, video, and audio, with a unified theme that includes image maps, columns, tables, and animations. The website will include forms to collect user data and identify users.
After creating four Python applications from scratch: an age calculator, a word guessing game, a lemonade stand game, and a text-based adventure game, students will build the code to connect the website to the database to identify users and provide personalized content after login.
Course 1 • 30 hours
Course Details
Learn to master basic Linux administration from the command line, including file management, operating system administration, and security.
Course 2 • 26 hours
Course Details
You will learn the theory of networks, Internet infrastructure, basic network security, management and troubleshooting.
Course 3 • 21 hours
Course Details
Learn basic coding in HTML (HTML5) and basic and advanced skills in Cascading Style Sheets (CSS3).
Course 4 • 17 hours
Course Details
Learners will learn to create and manage relational databases, and apply SQL for data analysis and reporting.
Course 5 • 33 hours
Course Details
Learners will learn Python scripting fundamentals, including creating and using statements and functions, and interacting with databases, files, and web content.
Course 6 • 22 hours
Course Details
Learners will learn about security and risk management, access management and authentication, encryption, vulnerability management, and incident response.
