The owner of the board is:

• The people who created the board
• All board subscribers who the board creator has chosen to own the board

But what if your board owner has left the team? You can still regain ownership of the board if you’re the account manager. Read on to learn more.

Note: Only the primary board owner and account managers can add additional board owners. Additionally, managers can make themselves a board owner on any primary board. Once a manager is a board owner, they can also make someone else a board owner.

How to take ownership of suspended users’ boards

Has a user been suspended from your account and you need to access their boards? As an account administrator, you can definitely do it! With a few clicks, you can change ownership of all primary, private, and shareable boards. To do this, follow these steps:

• Click on your profile picture in the top right corner
• Select “Management”
• Click on “Users”
• Select the “Board Ownership” tab
• In the drop-down panels, select the current owner of the board and then the new owner of the board who will take ownership and click “Add New Owner”

Then, a pop-up will appear to confirm the change, click “Add as owner” to confirm or “No, let me go back” if you have any doubts.

Note: If your account manager has left the organization and you need a new manager, please contact our support team immediately here .

How to manage boards without board owners

If you have lost a board and cannot find it in the archives and trash, you can use this function. It will assign a new owner to any private or shareable board that does not have a board owner.

• Click on your profile picture in the bottom left corner
• Select “Management”
• Click on “Users”
• Select the “Board Ownership” tab

Then, select your name from the drop-down menu and select “Add New Owner.”

This should allow you to access your dashboard again.