Online Course – Google Certified Professional Certificate in IT Support

Discover how to build a career in IT in one step. In this program, you will learn the necessary skills that will prepare you for employment in less than 6 months, without the need for a degree or prior experience.

Suggested by: Coursera (What is Coursera?)

Professional Certificate

Beginners

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Network protocols
  • Drive computing
  • Windows operating systems
  • Linux command line
  • Systems management
  • Encryption algorithms and techniques
  • Troubleshooting
  • Customer Service
  • Networks
  • Information security

What you will learn in the course

Courses for which the course is suitable

  • Technical Support Technician
  • Network Administrator
  • Information Security Specialist
  • Computer technician
  • IT specialist
  • Information Systems Manager
  • Technical Customer Service Representative
  • Systems Analyst
  • Technology Troubleshooting Specialist
  • Network technician
  • Beginner programmer
  • IT person
## Professional Certificate – 5-Course Series Prepare for a career in the fast-paced IT industry, no experience or degree required. With professional training developed by Google, take the fast track to a job with competitive pay. Through the 5 topics offered, you can acquire necessary skills and be ready to work at an entry-level. It will require less than 10 hours a week, and you can receive a certificate in less than 6 months. After completing this certification program, you can have the opportunity to work with Google consortium partners from a variety of industries. **75% of graduates of the Google certification program in the United States report an improvement in their career within 6 months of receiving the certificate.** This program also prepares you for the exam[CompTIA A+] (https://www.comptia.org/certifications/a), a standard IT certification—you’ll receive [dual certificates](https://www.blog.google/outreach-initiatives/grow-with-google/-it-support-comptia/) upon completion of both. The program is ACE®-accredited—upon completion, you can earn up to 12 college credits, equivalent to 4 *Associate* level courses. See all Google certification programs [here](https://www.coursera.org/google-career-certificates). **Footnote: *Based on 2021 U.S. graduate survey responses** ### Hands-on Learning Project The program includes over 100 hours of instruction and hundreds of hands-on assessments, helping you tackle real-world IT scenarios that are critical to workplace success. The content is interactive and developed exclusively by Googlers with decades of IT experience. Through a combination of videos, assessments, and hands-on practice, you’ll learn about troubleshooting, customer service, networking, operating systems, and information security—basic skills required for entry-level work. **Your skills will include:** Network protocols, *drive* computing, Windows operating systems, Linux command line, systems administration, encryption algorithms and techniques, and more. Learn concrete skills that are required by a variety of top-tier companies today.

Details of the courses that make up the specialization