Online Course – Google Certified Professional Certificate in Google IT Support (Deutsch)

Start your successful IT career. During our program, you will gain essential knowledge and skills for a career in IT over 3 to 6 months, without the need for prior knowledge or degrees.

Suggested by: Coursera (What is Coursera?)

Professional Certificate

Beginners

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Troubleshooting
  • Customer Service
  • Network technology
  • Operating systems
  • Systems management
  • Information security
  • Computer assembly
  • Writing support documents
  • Routing paths and subnets
  • Wireless network
  • Device software management
  • Asymmetric encryption
  • Incident Management
  • Systems Analyst
  • Support worker
  • Database Administrator
  • IT technician
  • Computer specialist

What you will learn in the course

Courses for which the course is suitable

  • Systems Analyst
  • Support worker
  • Database Administrator
  • IT technician
  • Computer specialist
# Professional Certificate – 5-Course Series In this 5-course certification program, you will learn everything you need to start a career in IT support, based on an innovative curriculum developed by Google. 80% of participants confirm that the certification has significantly impacted their career path, whether through a new job, a raise, or the start of an entirely new career. This program is part of the “Grow with Google” initiative, which aims to help people achieve new economic opportunities. After completing the courses and successfully certifying, participants with a US work license can share their information directly with Google and potential directors such as Hulu, Infosys, Intel, Walmart and more. Participants will also be able to prepare for the CompTIA A+ exams, which are the certification standard in the IT industry. If you pass both exams, you will receive a dual certification. The program includes video lectures, short knowledge tests, and practical exercises in the areas of troubleshooting, customer service, network technology, operating systems, systems administration, and information security, thus covering all the important areas to enter the IT field. ## Practical Learning Project This certification program provides you with the opportunity to simulate and practice practical situations in the field of IT support, so that you are well prepared for your career in the field. Among others, simulations are available on the following topics: – Computer assembly – Network technology – Writing support documents – Routing paths and SUBNETS – Wireless network – Device software management – Asymmetric encryption – Incident Management When you gain extensive knowledge in these areas, a variety of careers will open up to you, including systems analyst, support worker, database administrator, IT technician, or computer specialist.

Details of the courses that make up the specialization

IT Professionalism Courses

  • Course 1: Technical Support Fundamentals

    Duration: 23 hours

    In this part of the course, you will learn about the world of technology – IT, gain a general understanding of computer components, the Internet, computer software, troubleshooting and customer service. By the end of the course, you will be able to build a computer, choose an operating system and understand how the Internet works.

  • Course 2: Bits and Bytes in Computer Networks

    Duration: 35 hours

    In this course, you will learn the basics of modern networks, gain an understanding of technologies and protocols, and learn about network faults and how to easily resolve them.

  • Course 3: Operating Systems and Becoming Professional Users

    Duration: 37 hours

    In this course, you will learn about operating system components, software management, users, and hardware configuration. You will understand how to deal with common problems associated with different operating systems.

  • Course 4: IT Infrastructure Systems and Services Management

    Duration: 30 hours

    In the course, you will learn how to manage computing systems to ensure their reliable functioning. You will understand how to manage the IT infrastructure in your business and what tools are required to manage cloud services.

  • Course 5: Information Security: Fundamentals of Information Security Implementation

    Duration: 37 hours

    In this course, you will be exposed to a variety of information security tools and practices. You will learn about different risks and how to manage basic information security in your organization.

Choose the courses that suit you and start learning in the exciting field of information technology!