A guide to managing professional challenges. Many successful people are familiar with the content of Professional IQ; you should be too!
Suggested by: Coursera (What is Coursera?)
No prior knowledge required
No unnecessary risks
In this specialization, Professional IQ: Preventing and Solving Problems at Work, learners tackle real dilemmas and ethical issues experienced by professionals around the world to clarify and articulate their personal values, as a basis for the problems they encounter.
Learners develop a personal trust document as a framework for working in situations they develop themselves using skills from the course.
This specialization features guest speakers from the following organizations:
For information on the names and biographies of guest speakers, please see the “Guest Experts” page in each course.
Many people feel frustrated in their careers because they are not prepared to deal with the predictable dilemmas that regularly occur in the world of work. Half of the professionals who are fired from their jobs after school were fired for lying or misusing technology. It’s easy to prevent! Or isn’t it? What if you have to compromise your values to keep your job? What if you are asked to lie or cheat, even though you know that if they find out, you will be fired? What if you find out that the company is breaking the law? Successful people know about this and have the skills taught in this training. You should know too.
Anyone who wants to make a difference, build a positive reputation, be a leader, and advance in their career must develop professional success skills, along with the skills specific to their profession. The key themes of this course – knowing yourself and your values, identifying ethical challenges, using an analytical decision-making framework, identifying potential pitfalls, and developing tools for use in the moment of truth – are essential soft skills for success at work. In short, an ethical framework is necessary, not just nice to have; smart ethics, as we define it, are integral to success.
You’ve thought about who you are and what you want your career to look like. Do you have some soft skills to deal with situations that might arise? What about the team around you? How do you build functional and constructive professional relationships? How can you add value? What are employers looking for when they promote?
This course will include developing skills such as:
After this course, you will be able to:
The prerequisites for this course are the first course of the specialization “Professional Intelligence: Preventing Problems at Work.”
The only thing you can change is yourself, and in this course prerequisite we have given you real tools to do just that. Now, use those tools to influence the trajectory of your future, the future of your team, and the future of your organization. Design a plan for yourself that will help you help others and learn the skills that will make that happen.
Listening and confidence in your values are the foundation for all things professional influence and leadership skills. We will examine self-assessment and leadership planning, negotiation, conflict resolution, and identifying and driving the circumstances you desire.
After this course, you will be able to:
The prerequisites for this course are courses one and two of the specialization “Professional Intelligence: Preventing Problems at Work.”
The final project, for those interested in receiving a certificate, is to design a personal charter for leadership: personal values, quotes, and beliefs; a 2MC-style personal dilemma solved through DMF and tragedies; several personal scripts; and a personal leadership development plan.
