Online Course – Certified Professional Internship in Talent Management Skills from the University of Palermo

Improve your leadership and management skills. Discover important tools for effective leadership and talent management.

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Professional Certificate

Beginners

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Get to know the essence of the components of the transportation process.
  • Identify the types of leadership and how to communicate effectively with work teams to optimize coordination, management, and supervision of employees.
  • Acquire skills in conflict management and effective negotiation in any situation.
  • Understand the rational aspects of the decision-making process, different methods, common mistakes, and psychological traps.

What you will learn in the course

Courses for which the course is suitable

  • Team managers
  • Project managers
  • Human Resources Managers
  • Sales managers
  • Marketing managers
  • Operations Managers
  • Organizational consultants
  • Educational administrators
  • Business Development Managers
  • Customer Relationship Managers

Certification – 4 course series

This certification program is designed for individuals who are interested in developing their leadership skills and ability to manage talent. During the courses, you will feel like you are acquiring knowledge in various areas, including:

  • Get to know the essence of the components of the transportation process.
  • Identify the types of leadership and how to communicate effectively with work teams to optimize coordination, management, and supervision of employees.
  • Acquire skills in conflict management and effective negotiation in any situation.
  • Understand the rational aspects of the decision-making process, different methods, common mistakes, and psychological traps.

Hands-on Learning Project

During the program, students will complete activities (such as participating in discussion forums, conducting surveys, and more) related to the topics of study to deepen and internalize the knowledge developed in each course. These projects help reinforce and apply the concepts learned.

Details of the courses that make up the specialization

Open your leader

Course 1: Leadership

Duration: 11 hours
Rating: 4.9 (332 ratings)

What you will learn:

  • Identify the characteristics of the leadership process.
  • Understand the relationship between “leadership”, “power” and “responsibility”.
  • Examine how personality traits affect the biological aspects of each individual.

Skills you will acquire:

  • Business Management
  • Professional development
  • business
  • Human development
  • Leadership and Management

Course 2: Leadership and Communication

Duration: 8 hours
Rating: 4.8 (77 ratings)

What you will learn:

  • Identify the types of leadership and ways of communicating with teams.
  • Tools for examining the decision-making mechanism.
  • The importance of the role of the leader and the impact of his actions.

Skills you will acquire:

  • Personal development
  • Organizational Management
  • Communication for Leadership
  • leadership

Course 3: Negotiation and Conflict Resolution

Duration: 13 hours
Rating: 4.7 (50 ratings)

What you will learn:

  • Skills for effective negotiation management.
  • Basic understandings about bargaining.
  • Conflict resolution skills.
  • Managing emotions in negotiations.

Course 4: Decision Making

Duration: 9 hours
Rating: 4.9 (20 ratings)

What you will learn:

  • Rational aspects of the decision-making process.
  • Classical methodology versus conceptual schemas.
  • Common failures in decision-making.
  • Theory of cooperative and non-cooperative games.

Skills you will acquire:

  • Decision Making
  • strategy
  • leadership
  • Management