Online Course – Certified Professional Internship in Strategic Communication Services in Technical Organizations of Google and Johns Hopkins University

Improve success with effective communication skills. Develop essential communication strategies for dealing with technical environments and strengthening collaboration across diverse teams.

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Professional Certificate

Beginners Intermediate level Advanced involved

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Persuasive writing
  • Strategic thinking
  • Ethical communication
  • Team collaboration
  • Effective communication
  • Audience analysis
  • Intercultural communication
  • Conflict resolution

What you will learn in the course

Courses for which the course is suitable

  • Communications Manager
  • Intercultural Communication Specialist
  • Team Manager
  • Communications consultant
  • Technical Project Manager
  • Audience Analysis Specialist
  • Negotiator
  • Communication workshop facilitator
  • Customer Relations Manager
  • Persuasive Communication Specialist

Internship – a three-part course series

This specialization is designed for graduate students who are interested in developing effective communication skills. In a series of courses, you will cover key topics such as:

  • Audience analysis
  • Communication styles
  • Leadership communication
  • Team communication management
  • Ethical communication
  • Intercultural communication
  • Persuasive Communication

This preparation will equip you to deal with various organizational situations, draft winning responses to requests for proposals (RFPs), and deliver technical presentations effectively.

Teaching methods

We will guide you in preparing for various organizational situations using a combination of:

  • Lectures
  • Videos
  • readability

Communication skills only improve through practice, so the instructional components will support reflective readings and presentations to help you apply the materials presented in the course. Finally, the design of this course reflects current best practices in learning science, ensuring that you will find this course both enjoyable and educational!

Applied Learning Project

Learners will engage in projects that simulate real-world communication challenges within technical organizations, incorporating reflective readings. These projects include:

  • Role-playing in interpersonal situations
  • Group and individual discussions
  • Activities that reflect workplace dynamics

Learners will apply skills such as:

  • Audience analysis
  • Persuasive Communication
  • Conflict management

Using reflective readings to connect course concepts to their personal experiences, they will also develop a winning response to a Request for Proposal (RFP), using their skills and reflections to effectively solve real-world organizational problems.

Details of the courses that make up the specialization

Fundamentals of Strategic Communication

  • Course 1 • 15 hours

Course Details

What you’ll learn
  • Learn how to analyze and adapt messages to different audiences effectively.
  • Apply leadership communication models to influence and lead teams.
  • Develop conflict management strategies and improve communication clarity in the workplace.
Skills you will acquire
  • Category: Strategic Communications
  • Category: Dispute Resolution
  • Category: Nonverbal Skills and Listening
  • Category: Audience Analysis
  • Category: Leadership Communication

Advanced communication strategies

  • Course 2 • 22 hours

Course Details

What you’ll learn
  • Identify various conflicts and implement strategies for effective resolution.
  • Discover methods to encourage collaboration and utilize diverse ideas for organizational success.
  • Understand ethical norms of communication to ensure integrity and trust in workplace interactions.
Skills you will acquire
  • Category: Ethical Communication
  • Category: Negotiation Skills
  • Category: Effective Communication
  • Category: Conflict Management
  • Category: Team Collaboration

Effective presentations and compelling research

  • Course 3 • 12 hours

Course Details

What you’ll learn
  • Learn to design presentation slides that are effective and attention-grabbing, while improving understanding.
  • Develop skills in creating persuasive arguments using rhetorical devices to influence your audience.
  • Gain insights into adapting your communication strategies to your audience’s needs and preferences.
Skills you will acquire
  • Category: Proposal Writing
  • Category: Presentation Design
  • Category: Communication Adjustment
  • Category: Persuasive Communication
  • Category: Audience Analysis