Improve your efficiency and innovation with AI. Gain in-demand AI skills and become a sought-after optimization expert with Microsoft Copilot.
Suggested by: Coursera (What is Coursera?)
No prior knowledge required
No unnecessary risks
Embark on a journey into the world of AI with our comprehensive course, Microsoft Copilot: Your Everyday AI Partner. The program is designed for people who want to use the power of AI to revolutionize productivity and innovation in their organizations.
Whether you’re already using AI or Copilot or just getting started, this course will provide you with the fundamentals and practical skills needed in the new world of AI. Enroll today and unlock your potential as an AI-powered productivity expert.
The program provides hands-on experience with Microsoft 365 Copilot, giving you the tools to integrate AI into your daily work routine. Build confidence in using Microsoft 365 Copilot through hands-on projects, and improve your productivity across the Microsoft suite.
At the end of the program, you will be prepared and equipped to use the power of artificial intelligence in everyday tasks while navigating its legal and ethical field.
In this introductory course, you will begin a journey into the world of generative AI and Microsoft Copilot. We will explain the terminology behind this revolutionary technology, explore its potential and limitations. You will gain a clear understanding of what generative AI is, how it works, and the range of tasks it can perform. You will learn about Copilot’s specific capabilities within the Microsoft 365 and Dynamics 365 ecosystem. We will demonstrate how Copilot harnesses the power of AI and machine learning to enhance your productivity across applications. From automating routine tasks to creating creative content, you will discover the many ways Copilot can improve your workflow.
Explore how Microsoft Copilot is transforming business functions. Discover Copilot’s AI-powered features designed to streamline interactions and improve efficiency. Learn how to leverage Copilot to automate responses to routine inquiries, resolve complex issues quickly, and even predict potential problems before they arise. Explore real-world examples of how organizations have used Copilot to improve customer service and their success initiatives. Assess the tangible impact of Copilot on key metrics such as customer satisfaction, retention rates, and overall experience. Gain insights on best practices for integrating Copilot into your workflows to achieve measurable improvements in your customer support.
Prepare yourself with the knowledge and tools needed to utilize Microsoft Copilot responsibly while navigating the complex realities of ethical considerations and regulatory compliance. Gain a deep understanding of key ethical terms relevant to generative AI, such as transparency, human oversight, accountability, and fairness. The course will delve into real-world scenarios, evaluating the effectiveness of a variety of Copilot requests and configurations from an ethics and regulatory perspective.
