Online Course – Certified Professional Internship in Feedback and Coaching For Everyone from Arizona State University

Feedback and coaching for everyone. Want to improve your workplace relationships? Do you have difficulty sharing effective feedback with colleagues or managers? Want to see yourself as a supportive and guiding force in the workplace? In this special course, learn how to give growth-enhancing feedback, avoid biases, and use your relationships with others to prepare them for coaching.

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Professional Certificate

Beginners

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Prepare others to receive and give feedback.
  • Manage better by preparing your supervisor to receive feedback from you.
  • Build appropriate relationships to appreciate your colleagues as people beyond work.
  • Use various tactics to eliminate or avoid common biases in groups.

What you will learn in the course

Courses for which the course is suitable

  • Team Manager
  • Personal trainer
  • Organizational consultant
  • Human Resources Manager
  • Project Manager
  • Mentor
  • Professional guide
  • Organizational Development Manager
  • Training and Development Manager
  • Employee Relations Manager

Internship – a series of courses to improve skills

At the end of the internship, you will be able to:

  • Prepare others to receive and give feedback.
  • Manage better by preparing your supervisor to receive feedback from you.
  • Build appropriate relationships to appreciate your colleagues as people beyond work.
  • Use various tactics to eliminate or avoid common biases in groups.

Hands-on Learning Project

People need feedback, and they need people they can trust. You can help your team members grow and become more effective at their jobs—but first you have to prepare them for it.

You must build coaching relationships with those above and below you in the work environment, and be able to think about and deliver feedback without bias.

Luckily, you can learn coaching skills from this internship. With the expertise of Dr. Alyssa Adama from Arizona State University’s School of Communication, the Feedback and Coaching internship will give you the tools, knowledge, and strategies to be able to give effective feedback.

You’ll learn the basics and connect to your training toolkit. Then, you’ll apply them directly in real-world scenarios.

Details of the courses that make up the specialization

Courses

Course 1: Giving Feedback

Duration: 7 hours

What you will learn: Strategies for preparing others to hear and implement effective feedback, developing a growth mindset, and properly evaluating efforts.

  • Building a response repertoire
  • Changing practitioners’ attitudes
  • Providing feedback with a growth mindset
  • Listening to messages of identity

Course 2: Upward Management

Duration: 5 hours

What you will learn: Developing rapport and credibility with your superiors.

  • Building relationships based on growth
  • Coalition building
  • Cultivating affection

Course 3: Building Relationships in Media

Duration: 5 hours

Rating: 4.6 (16 ratings)

What you will learn: Express empathy towards team members and value them as people.

  • Double division application
  • Assessing your balance
  • Sharing your difficulties

Course 4: Avoiding Bias

Duration: 5 hours

What you will learn: Strategies to avoid bias in communication.

  • Maintaining personal responsibility
  • Neutralizing Disagreement
  • Counting lies