Online Course – Certified Professional Certificate in Google Technical Support

Advance your computer career with a program that provides the skills you need to get you job-ready in less than 6 months. No diploma or prior experience required.

Suggested by: Coursera (What is Coursera?)

Professional Certificate

Beginners

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Network protocols
  • Cloud Computing
  • Windows operating system
  • Linux command line
  • Systems management
  • Cryptographic algorithms and techniques
  • Troubleshooting
  • Customer Service
  • Information security
  • Basic computer skills

What you will learn in the course

Courses for which the course is suitable

  • Computer Support Technician
  • Network Administrator
  • Information Security Specialist
  • IT technician
  • Specializes in cloud computing
  • Systems Administrator
  • Technology Customer Service Specialist
  • Python programmer in the field of automation
  • Information Systems Analyst
  • Computer technician
## Professional Certificate – A series of 5 courses to enter a career in the growing field of computing. No experience or degree is required. By the end of this 5-course program, you will have mastered the in-demand skills that have prepared you for an entry-level position. You can earn your certificate in less than 6 months, with 10 hours of study per week. **75% of Google Certificate Program graduates in the United States report an improvement in their careers within six months of receiving the certificate*** This program also prepares you for exams[CompTIA A+] (https://www.comptia.org/certifications/a), the industry-recognized certification. You’ll earn a [dual certification](https://www.blog.google/outreach-initiatives/grow-with-google/-it-support-comptia/) when you complete both courses. This program is ACE® accredited. Upon completion, you can earn up to 12 academic credits, the equivalent of 4 bachelor’s-level courses. **If you want to deepen your basic computer knowledge, check out the [Google Professional Certificate in IT Automation with Python](https://www.coursera.org/professional-certificates/google-it-automation).** Discover all of Google’s career certifications [here](https://www.coursera.org/google-career-certificates). **Now $39 (Save $10)!** **Based on survey responses from program graduates, United States, 2021** ### Hands-on Learning Project The program includes over 100 hours of instruction and hundreds of practice-based assessments, which will help you simulate real-world computer support scenarios, which are essential for success in a professional environment. The program is highly interactive and was also specially developed by Googlers with decades of computer experience. Through a combination of videos, assessments, and hands-on workshops, you will learn troubleshooting, customer service, networking, operating systems, and information security, basic computing skills required for a Zenka-level role. **Your skills will include the following areas:** Network protocols, cloud computing, Windows operating system, Linux command line, system administration, algorithms and cryptographic techniques, and more. Master the practical skills required by today’s leading employers.

Details of the courses that make up the specialization