Online Course – Certified Professional Specialization in Effective Communication in the Global Workplace from the National University of Singapore

Communicate effectively in the global era. Improve your communication skills to integrate into the global workplace.

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קורס אונליין - התמחות מקצועית מוסמכת בתקשורת אפקטיבית במקום העבודה הגלובלי של אוניברסיטת סינגפור הלאומית

Professional Certificate

Intermediate level

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Self-knowledge
  • Communication with relatives and colleagues in the organization
  • Expanding the circle of communication with external partners and stakeholders
  • Applying knowledge in real-world contexts

What you will learn in the course

Courses for which the course is suitable

  • Human Resources Manager
  • Project Manager
  • Organizational consultant
  • Communications Manager
  • Marketing Manager
  • Sales Manager
  • Customer Relations Manager
  • Team Manager
  • Business Development Manager
  • Employee Training and Development Manager

Internship – 5-part course series

In this specialization, which is intended for those preparing to enter the job market, we will share with you key cultural and linguistic content that characterizes effective communication in an increasingly defensive work environment.

The learning process

  • Course 1: Self-knowledge
  • Course 2: Communication with relatives and colleagues in the organization
  • Course 3: Expanding the circle of communication with external partners and stakeholders

In addition, there is a final project that requires you to apply what you learn in the four courses in real-world contexts, potentially with industry players.

Details of the courses that make up the specialization

Gaining professional identity through effective intercultural communication

Course 1

10 hours
4.6 (347 ratings)

What you’ll learn:

  • Effective communication to build relationships with colleagues in the community and in a culturally and linguistically diverse workplace.
  • Weighing cultural values ​​in the media.
  • Communication skills for building relationships in a global workplace.
  • Appropriate communication strategies in intrapersonal and interpersonal discourse.
  • Building a personal profile and integrating into a global workplace.

Strengthening your communication network

Course 2
8 hours
4.7 (112 ratings)

What you’ll learn:

  • Strategies for effective communication and strengthening relationships with employees from diverse cultural backgrounds.
  • Writing effective emails and understanding the target audience.
  • Expressing opinions and determining positions in various communication situations.

Dealing with persuasive and credible communication

Course 3
8 hours
4.6 (344 ratings)

What you’ll learn:

  • Persuasion skills in the context of professional communication.
  • Constructing ideas persuasively in writing.
  • Managing persuasive and credible cross-cultural communication.

Be part of the global workplace

Course 4
10 hours
4.5 (70 ratings)

What you’ll learn:

  • Confidence and adaptability in communication in multicultural environments.
  • Effective ways of working for organizing information and using visual aids.
  • Skills for persuasive and intercultural communication.

Effective Communication in a Global Workplace – Final Project

Course 5
4 hours
4.6 (30 ratings)

What you’ll learn:

  • Demonstrate understanding of courses through a final project.
  • Choosing between projects based on scenarios and cases from workplaces.
  • Creating a how-to book or practical guide.
  • Integrating relevant data from various sources.

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