Online Course – Certified Professional Practice in Feedback: How to Give and Receive High-Quality Feedback at the University of Michigan

Receive, give, and improve your life with the tools that will bring you better results.

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קורס אונליין - התמחות מקצועית מוסמכת במשוב: כיצד לתת ולקבל משוב באיכות גבוהה ב- University of Michigan

Professional Certificate

Beginners

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Tips and techniques for improving feedback skills in a variety of situations
  • Feedback labs to practice applying concepts in a safe and non-binding manner
  • Conceptual vocabulary
  • Opportunities for stress-free practice
  • Improving the ability to give and receive helpful feedback to themselves
  • Improving the ability to give and receive helpful feedback to people above and below them in the organizational hierarchy
  • Improving the ability to give and receive helpful feedback to their peers
  • Improving the ability to give and receive useful feedback to large, small, and medium-sized groups

What you will learn in the course

Courses for which the course is suitable

  • Human Resources Managers
  • Team managers
  • Teachers and instructors
  • Sports coaches
  • Project managers
  • Sales managers
  • Marketing managers
  • Customer Relationship Managers
  • Organizational consultants
  • Education professionals
  • Leaders in groups and organizations
  • Music and art professionals
  • Media professionals

Internship – 4-part course series

Feedback plays a central role in the development of students and professionals. Yet, few know how to give or receive effective feedback.

The Feedback Loops specialization is designed to change that. The course is based on a popular course at the University of Michigan Law School, which has been described as “very helpful,” “very engaging,” and “one of the highlights of my week.”

The course includes:

  • Tips and techniques for improving feedback skills in a variety of situations: at school, at work, on sports teams, in musical ensembles, and in communication with friends and family.
  • Feedback labs to practice applying concepts in a safe and non-binding manner.

Course objectives

  • Provide conceptual vocabulary.
  • Create opportunities for non-stressful practice.
  • Improve your ability to give and receive helpful feedback:
    • For themselves
    • To people above and below them in the organizational hierarchy
    • To their friends
    • For large, small and medium groups

Details of the courses that make up the specialization

Feedback Loops: The Basics of Feedback

Course 1
14 hours
4.6 (13 ratings)

What you’ll learn

  • How to get out of “feedback habits”
  • How to deal with ambiguous feedback, biased feedback, and “noisy” feedback
  • How to help people (and especially yourself) develop effective “self-feedback” methods and strategies

Skills you will acquire

  • Category: Communication
  • Category: Creativity
  • Category: Leadership
  • Category: People Management

Feedback circuits: vertical feedback

Course 2
13 hours

What you’ll learn

  • Become an expert in “upward management” and improve the feedback you give to your boss, teacher, mentor, coach or any other type of operator
  • Become an expert in “downward management” and improve the feedback you give to employees, students, monitors, players, or other people you manage.
  • Improve your feedback, both from the people you employ and the people who employ you.

Skills you will acquire

  • Category: Communication
  • Category: Emotional Intelligence
  • Category: Training
  • Category: Leadership Development

Feedback circuits: Horizontal feedback

Course 3
10 hours

What you’ll learn

  • Improve how you provide feedback to coworkers, friends, partners, and other members.
  • Improve the way you receive feedback from coworkers, friends who participate in classes, spouses, etc.
  • Discover the optimal balance of formal and informal feedback

Skills you will acquire

  • Category: Communication
  • Category: Emotional Intelligence
  • Category: Perspective
  • Category: Teamwork

Feedback loops: Team feedback

Course 4
10 hours

What you’ll learn

  • Provide vertical and horizontal feedback to teams
  • Develop effective feedback systems for your team
  • Get vertical and horizontal feedback from teams

Skills you will acquire

  • Category: Communication
  • Category: People Management
  • Category: Teamwork

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