Online Course – Certified Professional Internship in Soft Skills for Professional and Personal Success from Google and IBM

Develop the key power skills that will upgrade your professional life. Master soft skills and strong people to achieve professional success.

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קורס אונליין - התמחות מקצועית מוסמכת בכישורים רכים להצלחה מקצועית ואישית של גוגל ואיבמ

Professional Certificate

Beginners

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • People skills
  • Professional development
  • Presentation skills
  • Soft skills
  • Communication skills

What you will learn in the course

Courses for which the course is suitable

  • Project Manager
  • Human Resources Manager
  • Organizational consultant
  • Team Manager
  • Marketing Specialist
  • Instructor or workshop facilitator
  • Sales Manager
  • Customer Relations Manager
  • Business Development Manager
  • Communication expert

Internship – 6-part course series

introduction

Knowledge in the field of soft skills or interpersonal skills is increasingly becoming the center of attention and recognized as critical to success – which is why at IBM we call them “success skills” and categorize them as “hot skills.”

Research on soft skills

A study conducted by Harvard University, the Carnegie Foundation, and the Stanford Research Center concluded that:

  • 85% of success at work comes from well-developed soft skills and interpersonal skills.
  • Only 15% of job success comes from technical skills and knowledge (hard skills).

Purpose of the internship

This specialization is designed to help you develop these strong social and emotional skills and behaviors, which include:

  • Creating and delivering impactful presentations.
  • Professional work to achieve quality in work and experiences.
  • Effective collaboration with teams.
  • Productive and effective communication.
  • Dealing with challenges, solving problems and implementing solutions.

Program structure

The program consists of 5 short courses that can be taken in any order, culminating in a final assessment course. After completing this specialization, you will be able to develop knowledge and demonstrate understanding of these essential skills.

Who can participate?

The internship is suitable for anyone, regardless of age or work experience. It is especially beneficial for those entering the workforce or at the beginning of their careers. There are no prerequisites for this course, and it can be taken via the Coursera mobile app or in a browser on a laptop/desktop/tablet/mobile device.

Hands-on Learning Project

The courses in this specialization include many examples and real-life situations to develop critical interpersonal and soft skills. The final assessment also consists of small case studies. This approach will help you learn how to apply these fundamental skills, and mastering them will allow you to gain an advantage in your career by better understanding the skills you need to advance in your professional and personal life.

Details of the courses that make up the specialization

Effective collaboration for professional success

  • Course 1 • 2 hours • 4.5 (417 ratings)

Course Details

What you’ll learn
  • Implement collaborative behaviors to help your team evolve through the four stages of team development.
  • Use different collaboration methods to improve teamwork and collaboration in the workplace.
  • Recognize the barriers to effective collaboration and identify certain behaviors that help or hinder collaboration.
  • Identify techniques for effectively leading or participating in virtual team meetings.
Skills you will develop
  • Category: Critical Thinking
  • Category: Communication
  • Category: Soft Skills
  • Category: Listening Skills
  • Category: Teamwork

Presentation with a purpose: create/deliver effective presentations

  • Course 2 • 2 hours • 4.6 (189 ratings)

Course Details

What you’ll learn
  • Create presentations that will be remembered by your audience.
  • Present and convey confidently to capture the audience’s attention.
  • Use techniques such as storytelling, props, and dialogue to enhance your presentations.
  • Manage excitement effectively; plan for and deal with unexpected problems that may arise.
Skills you will develop
  • Category: Interpersonal Skills
  • Category: Professional Development
  • Category: Soft Skills
  • Category: Effective Communication
  • Category: Social Skills

Provide quality work with flexibility

  • Course 3 • 1 hour • 4.6 (269 ratings)

Course Details

What you’ll learn
  • Provide high-quality work that provides a solution and reduces the effort of the person or group requesting it.
  • Implement the quality work process on all requests through clear communication and customer focus.
  • Take responsibility for your tasks and implement the five-step method that will help you deliver quality work.
  • Work flexibly while implementing the quality work process in order to become a trusted advisor to your clients and colleagues.
Skills you will develop
  • Category: Communication
  • Category: Soft Skills
  • Category: Listening Skills
  • Category: People Management
  • Category: Organizational Conflicts

Problem solving through creative and critical thinking

  • Course 4 • 3 hours • 4.6 (384 ratings)

Course Details

What you’ll learn
  • Apply critical and creative thinking to solve problems.
  • Describe the five-step process for effective problem solving.
  • Analyze a problem and identify the root cause.
  • Investigate possible solutions and implement the problem-solving process.
Skills you will develop
  • Category: Critical Thinking
  • Category: Creative Thinking
  • Category: Professional Development
  • Category: Troubleshooting
  • Category: Soft Skills

Developing interpersonal skills

  • Course 5 • 3 hours • 4.7 (1,548 ratings)

Course Details

What you’ll learn
  • Identify and analyze different communication styles and understand their strengths and weaknesses.
  • Demonstrate active listening skills and questioning styles to explore problems and increase understanding.
  • Identify conflict response styles; approach and intervene effectively in workplace conflicts.
  • Determine ways to build and maintain trust and increase your influence and credibility in the workplace.
Skills you will develop
  • Category: Communication
  • Category: Soft Skills
  • Category: Flexibility
  • Category: Quality
  • Category: Time Management

Assessment of people skills and soft skills

  • Course 6 • 2 hours • 4.6 (121 ratings)

Course Details

What you’ll learn
  • Knowledge about people and soft skills is becoming increasingly important and is considered critical to success – they can also be called “success skills” or “power skills.”
  • These skills and behaviors include: creating and delivering presentations; using a flexible approach to professional work to deliver quality work and events to clients; collaborating effectively with teams; communicating effectively and influentially; dealing with challenges in a controlled and focused manner; solving problems and implementing solutions.
  • This course contains the final assessment for the soft skills learned in the various IBM Soft Skills courses. Before starting this course, make sure you have completed all five other courses in the specialization that cover the various skills listed above.
  • This course includes a test where you will be presented with a series of real-life scenarios. You will need to test your knowledge and apply the soft skills learned in the previous modules to answer questions related to these scenarios.
  • Upon successful completion of the course, you will receive your internship certificate.
Skills you will develop
  • Category: Communication
  • Category: Presentation Skills
  • Category: Soft Skills
  • Category: Creative Skills
  • Category: PowerPoint Skills

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