Master Salesforce administration and app building. In this course, learn essential administration techniques, user management, security settings, and data management. Gain expertise in designing, building, and distributing custom apps with the Salesforce Platform App Builder certification. Explore advanced topics like workflow automation, integration strategies, and Lightning component development to optimize business processes and improve user experience.
Suggested by: Coursera (What is Coursera?)
No prior knowledge required
No unnecessary risks
The Salesforce App Builder Certification specialization is designed for individuals who want to gain proficiency in Salesforce administration and application development. The specialization aligns with the structure of the Salesforce Administration Test (CRT 101) and Platform App Builder Test (CRT 403), providing in-depth preparation for these exams.
The courses also include:
Mastering Salesforce management and application development is essential for improving business processes, enhancing customer interactions, and driving innovation.
The Certified App Builder specialization includes 26 demos of Salesforce functions, including:
Key topics include:
It includes:
The Salesforce Administrator and App Builder course includes:
In addition, learners will acquire practical skills in Salesforce management and application development, with an emphasis on:
What you will learn: A deep understanding of Salesforce and its role in modern business operations. Acquire skills to set up and configure Salesforce, with an emphasis on user management, security settings, and data alignment. Master best practices for managing data in Salesforce, including data import/export, data quality management, and data security. Learn to customize Salesforce to automate business processes, streamline workflows, and improve productivity.
What you’ll learn: A solid understanding of Salesforce security principles and best practices. Learn to manage user authentication methods and enforce access control based on roles, profiles, and permissions. Explore methods for securing data in Salesforce, such as field security, data encryption, and data masking. Understand how to enable and configure audit trails, and make adjustments to Salesforce deployments.
What you’ll learn: Understand the capabilities of the Lightning App Builder. Explore and customize a variety of Lightning components in the library. Learn to create and customize different types of Lightning pages. Discover best practices for designing effective and user-friendly Lightning pages, including mobile optimization.
What you’ll learn: Understand fundamental principles and best practices for effective data management. Use Data Loader and other tools to import, export, and process data in Salesforce. Implement methods for cleaning and preserving high-quality data to improve accuracy and reliability. Learn to create insightful reports and dynamic dashboards to analyze business performance and make informed decisions.
What you’ll learn: Understand basic deployment planning principles and best practices. Explore effective strategies for managing changes in a Salesforce environment. Learn to leverage Salesforce sandboxes for development, testing, and evaluation. Master the use of change groups to trigger changes to a Salesforce configuration.



