Online Course – Certified Professional Internship in Salesforce Administration by LearnKartS

Enhance your career with Salesforce Administration. Gain a deep understanding of Salesforce system administration including setup, user management, customization, advanced analytics, performance optimization, code quality maintenance, and more, empowering you to manage, improve, and realize success within Salesforce with confidence.

Suggested by: Coursera (What is Coursera?)

Professional Certificate

Beginners

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Security Controls
  • Object Manager
  • Salesforce Service Cloud
  • Configuration and setup
  • Workflow Automation
  • Analytics management
  • Lightning App Builder
  • Data Management
  • Process Automation
  • Workflow automation

What you will learn in the course

Courses for which the course is suitable

  • Salesforce Manager
  • Data Manager
  • Information Security Manager
  • Automation Manager
  • Workflow Manager
  • Salesforce Project Manager
  • bookkeeper
  • Customer Relations Manager
  • Reports and Dashboards Manager
  • Approval Process Manager
  • Salesforce Community Manager

Internship – Series of 3 courses

introduction

The Salesforce Administrator Certification specialization is suitable for individuals who are interested in developing skills in Salesforce management and administration. The course is aligned with the Salesforce Administrator Certification Exam (CRT 101) and will help you prepare comprehensively for the certification exam. This specialization includes a series of 3 courses and does not require prerequisites.

What will you learn during the courses?

  • Salesforce Basics
  • Data Management
  • Information security and access
  • Automation
  • Workflow management

Which will prepare you to effectively manage and configure Salesforce environments in modern business environments. The Salesforce Administrator Certification specialization has been built from the ground up, making it the recommended course for those entering the Salesforce management field.

Course content

The course features practical demonstrations, quizzes, and exam simulators, along with high-quality theoretical content prepared by industry experts.

Hands-on Learning Project

The Salesforce Administrator Certification specialization offers 20 demos to equip participants with essential skills to manage Salesforce professionally.

Major projects

  • Creating users, profiles, and permission settings
  • Create email templates and autoresponder rules
  • Manage accounts, contacts, and opportunities

Learners will gain hands-on experience creating quotes with products, managing case grievances, using Experience Builder, and creating lead source reports, new account reports, and dashboards.

Additional skills

  • Role hierarchies
  • Sharing rules
  • User profiles
  • Using the data loader
  • Email notification workflow rules

Advanced tasks include:

  • Establishing approval processes
  • Creating test shirts and changing settings for deployment
  • Building community pages

These tasks prepare learners to effectively manage Salesforce environments, optimize performance, and ensure data quality, supporting an industry-recognized certification upon completion of the course.

Details of the courses that make up the specialization

Introduction to Salesforce

  • Course 1 • 4 hours

Course Details

What will you learn?
  • Understand the basics of cloud computing and its business applications.
  • Understand the key principles of customer relationship management (CRM).
  • Master the navigation and use of Salesforce, from setting up accounts to utilizing advanced features.
  • Distinguish between classic Salesforce experiences and Lightning experiences.
What can you purchase?
  • Category: Salesforce Customer Service
  • Salesforce Customer Service
  • Category: Data Management
  • Data Management
  • Category: Salesforce
  • Salesforce
  • Category: CRM
  • CRM

Report and dashboards

  • Course 2 • 3 hours

Course Details

What will you learn?
  • How to create and customize different types of reports, including reports for leads, contacts, and accounts.
  • Learn techniques for developing dynamic dashboards using advanced data presentation methods.
  • Learn skills in using advanced reporting features such as graphing, summarizing data, and exporting reports.
  • Learn methods for customizing reports and using Lightning report building to improve reporting capabilities.
What can you purchase?
  • Category: Creating Reports
  • Creating reports
  • Category: Control Panels
  • Control panels
  • Category: Salesforce Lightning
  • Salesforce Lightning
  • Category: Graphing
  • Creating graphs

Salesforce Administrator Functions

  • Course 3 • 11 hours

Course Details

What will you learn?
  • Develop expertise in enforcing security through role hierarchy, permission groups, and object security configurations.
  • Use chat to facilitate collaboration and enable seamless communication between Salesforce systems.
  • Efficiently manage user profiles, roles, and page layouts to maximize user management.
  • Acquire skills in data management, which includes loading, manipulating, and building schemas.
What can you purchase?
  • Category: Salesforce Chat
  • Salesforce Chat
  • Category: Sandbox
  • Sandbox
  • Category: Salesforce Security
  • Salesforce Security
  • Category: Process Automation Systems
  • Process automation systems
  • Category: VSCode
  • VSCode