Start your career in healthcare IT support. Find out more about the emerging field of healthcare IT support behind the scenes!
Suggested by: Coursera (What is Coursera?)
No prior knowledge required
No unnecessary risks
Looking to enter the field as a healthcare IT intern? Want to solve technical problems for healthcare professionals and healthcare systems workers? The courses in this specialization are designed to spark your interest in the growing field of healthcare IT support.
During the internship, you will get to know:
Hear inspiring stories from healthcare IT teams and understand the ways support teams contribute to patient success.
At the end of each course, you will receive a series of case studies that simulate real-world problems that healthcare IT interns may encounter. You will have the opportunity to demonstrate what you have learned in problem-solving.
Let’s review the definitions and terms you can expect to hear when answering phone calls and solving problems for patients and other staff members.
Duration: 2 hours
Rating: 4.7 (667 ratings)
In this course, you will learn about various IT support roles common in the healthcare world. IT support teams play critical roles in a variety of healthcare settings, including:
You will learn about the common challenges and problems that IT support teams solve.
Course 2
Duration: 6 hours
Rating: 4.8 (374 ratings)
An overview of the healthcare IT system with an emphasis on electronic health records (EHR). You will be exposed to the factors that contributed to the transition from paper records to digital records and the vendors that are common in the field. Main contents include:
You will go through all the steps from scheduling an appointment to registering at reception.
Course 4
Duration: 5 hours
Rating: 4.8 (347 ratings)
We will focus on types of health data, security and privacy in healthcare, and issues related to compliance and reporting. You will be exposed to different types of data sources and data elements in the healthcare system. We will expand on:
We will discuss the key laws and regulations related to health and the importance of observing them.
