Online Course – Certified Professional Internship in Estrategias de Negociación by Google and the National University of Mexico (UNAM)

Courses on Negotiation Strategies: Four courses and a final project that will allow you to acquire advanced negotiation strategies.

Suggested by: Coursera (What is Coursera?)

Professional Certificate

Intermediate level

No prior knowledge required

Time to complete the course

7-day free trial

No unnecessary risks

Skills you will acquire in the course

  • Communication skills
  • Teamwork
  • Critical thinking
  • Troubleshooting
  • Time management
  • creativity
  • Adaptability
  • Technological skills
  • project management
  • Understanding organizational culture

What you will learn in the course

Courses for which the course is suitable

  • Negotiator
  • Business consultant
  • Project Manager
  • Sales Manager
  • Human Resources Manager
  • Marketing Manager
  • Customer Relations Manager
  • Business Development Manager

Internship – 5-part course series

This program is designed to help you

  • Reach more effective agreements
  • In your personal and professional negotiations
Program goals
  • That the parties involved benefit from the transaction
  • To achieve the satisfaction of the interests of both parties

Details of the courses that make up the specialization

Introduction to the world of negotiations

  • Course 1 • 10 hours • 4.8 (738 ratings)

Course Details

What you’ll learn

In the first course, participants will become familiar with the negotiation process, the nature of themselves (abilities and potential) and their opponents, in order to determine effective negotiations, in which the dynamics of rational and emotional offers and deals are determined, within the framework of globalization, in order to create an environment of negotiation and creative cooperation, and to design strategies for achieving results in negotiations, to formulate arguments, to know how to listen and communicate, and to agree on the exchange of resources and products, in a way that benefits the interests of both parties.

Human and business skills for negotiation

  • Course 2 • 11 hours • 4.8 (320 ratings)

Course Details

What you’ll learn

In this course, participants will analyze the concept of negotiation effectiveness, which is based on human interaction, and the satisfaction of wants and needs in negotiations. We all have a desire to improve and develop. The way to achieve this is to know ourselves and the people with whom we negotiate or communicate.

Obstacles and management in negotiations

  • Course 3 • 8 hours • 4.8 (146 ratings)

Course Details

What you’ll learn

This course analyzes the location and identification of obstacles that appear during the negotiation process. It is interesting to note that this analysis not only presents obstacles, but also provides insights into the conditions leading to the identification of the obstacle with the skills and strategies suggested for effective coping. The presentation of the nine obstacles outlined by our model is carried out in the form of a continuous appearance, which allows for the necessary anticipation to avoid them. Finally, we will introduce a new element to the negotiation process, which is the factor of time and pace, so that each of the stages meets the requirements of precision in execution.

Negotiation strategies and skills

  • Course 4 • 9 hours • 4.7 (245 ratings)

Course Details

What you’ll learn

In the fourth and final course, we will study and analyze the strategies, tools, and criteria necessary to make the negotiation process effective. We will also recommend using the concept of areas of effectiveness and a focus on results, which will facilitate the definition of specific and measurable goals for strategic planning of negotiations by determining the maximum and minimum that each proposed solution offers, for the effective management of concessions, exchanges, and decisions, with the aim of achieving joint agreements. Finally, the future picture of value creation will be established, on the agreement to continue over time and achieve joint benefits.

Final project on negotiations to improve the work climate

  • Course 5 • 11 hours • 4.6 (68 ratings)

Course Details

What you’ll learn

This course will examine the case of an organization in which a number of worrying events occur, which must be reconciled, negotiated, and resolved. Among the events, the existence of hidden conflicts stands out, which are recognized as responsible for a poor work climate due to excessive central management, in which authority is not transferred, and contrary to employee participation. There is a lack of cooperation between the areas and their employees, in addition to a lack of teamwork, poor communication, and pressure, against the background of the presence of an elite of professionals at the highest levels of the organization, who dictate its affairs and culture for the benefit of their own work and that of the corresponding areas. This elite creates a work climate that is seen by others as dictatorial and hostile. These characteristics make it difficult for the organization to develop in the future and for the employees to achieve their potential.

What can be done to clarify this situation? Can we agree on collaborations? What elements exist that need to be taken into account? Who can represent the parties? And most importantly, can we find a lasting formula? In conclusion, it is necessary to negotiate for change.