Build teams influenced by culture. Learn strategies and tools that will allow you to create, join, and lead teams more effectively.
Suggested by: Coursera (What is Coursera?)
No prior knowledge required
No unnecessary risks
Master the strategies and tools that allow you to create, join, and manage teams more effectively.
The program culminates in a final project where you will apply the skills you have learned. You will observe, diagnose, and recommend a solution to a team culture problem in a real-life case provided by N2Growth, global consultants focused on culture change and leadership development.
Students will analyze a real-life case provided by N2Growth, a global company that helps clients create a culture of leadership through practice areas such as strategy, culture change, and organizational design.
Based on the N2Growth case, students will be required to identify and diagnose organizational problems, select a senior leader, and recommend solutions in a PowerPoint or Prezi presentation.
At the heart of team success and failure lies team culture. What is culture? How and why does it contribute to success or failure? In this course, you will learn how to identify aspects of team culture that most people are often unaware of. These are often the factors that can have the greatest impact on the outcomes of group tasks. If you become familiar with these aspects, you will be able to create, join, and lead teams more effectively. In addition, you will learn to appreciate the role of rituals and symbols in the daily operation of teams, as well as in situations of change and crisis. The knowledge and information you will acquire in the course will help you become better team players and more effective team leaders.
Teams are a vital part of a modern organization, but most don’t reach their full potential. Often, poor communication between colleagues and groups makes it difficult to adapt to changes in the market or organization. When teams are unaware of these challenges, performance suffers. In this course, you will learn to understand the problems that hinder productivity and gain the tools to create positive change. The course provides guidance in creating the ground rules and structure necessary for your team’s success. You will develop skills to identify problems such as conflict, groupthink, and lack of commitment before they develop into serious problems. The course offers frameworks for adjusting team behaviors and getting the best performance from your people. You will also learn the common obstacles for different types of teams, such as startups and virtual teams, and solve problems in a way that is tailored to each team.
Using approaches from the social sciences, this course gives you an understanding of what diversity is and how to use it to maximize team performance, innovation, and creativity. You’ll learn how to tap into the collective wisdom of diverse teams, manage conflict, and establish common ground rules through real-world examples and peer discussions. You’ll also discover how to overcome common biases in diverse teams. Systems of power, reward, and advocacy are discussed to help you create thriving teams where differences flourish.
There is growing concern that teams in organizations often fail to learn from their past experiences. It is important to address this problem because teams are the primary method of getting work done in organizations. In this course, we will discuss the key reasons that make groups and teams ineffective, including:
So what can you do to create a learning culture that supports teams? This course highlights practical and helpful ways to start addressing this situation. Through the use of stories, role-plays, examples, and dialogues, you will learn how to:
In this final course, you will analyze a real-life case study provided by N2Growth, a global company that helps clients create a leadership culture through practice areas such as strategy, cultural transformation, and organizational design. Based on the N2Growth case study, you will be expected to identify and diagnose organizational problems, select a senior leader, and recommend solutions through a final PowerPoint or Prezi presentation.
