Pricing plans FAQs

Can I lose my free trial if I sign up for the program?

No. You won’t lose anything you made during your free trial when you sign up for a monthly plan.

If you sign up for a monthly plan during your free trial, you will not be charged any subscription costs until the free trial period ends.

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Tip: If you’re wondering whether to sign up for a plan during the trial period, remember that you can continue to test the platform at no additional cost until the end of the period. This is a great time to check out all the features Shopify has to offer!
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How do I cancel my store during the free trial period?

If you do not select a pricing plan during your free trial, then your account will be frozen at the end of the free trial. You will not be charged anything when the free trial ends. If you select a pricing plan before the trial ends, you will need to manually stop or deactivate your store.

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Interesting use: Many business owners use the free trial to set up a temporary pop-up store for special events or holidays. This allows them to test the market and see if there is demand for their products before committing to a full plan.
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What happens if I set up Shopify Payments and PayPal?

You can set up both Shopify Payments and third-party providers like PayPal or a custom payment method without paying additional transaction fees.

When should I change my plan?

The plan that suits you best depends on your business.

There is no specific time when you should change your plan, but you should consider upgrading your plan if the amount of transaction fees you pay to third parties is higher than the difference between the monthly payment of your current plan and the next plan up.

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Example: If you pay 50 NIS per month in transaction fees on your current plan, but upgrading to the next plan will only cost 30 NIS more, it may be worth upgrading and saving on transaction costs.
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How can I change my plan?

You can change your plan right from your Shopify admin.

Can I stop or cancel my store’s operation?

Yes. You can pause or deactivate your store. Pausing your store allows you to temporarily stop selling and pay a reduced subscription fee without canceling your account. Deactivating your store allows you to stop subscription payments and close your account for an indefinite period of time . For more information, see Pausing and Deactivating Your Store .

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Interesting use: Seasonal businesses, such as ski or swimwear stores, can shut down their store during the off-season to save costs and still keep all their settings and data for the next year.
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Can I get a refund if I cancel my Shopify subscription plan?

Shopify subscription plan fees are non-refundable. This means you will not be able to get refunds on your subscription fees. For more information, see Shopify Terms of Service , Section 5.10.

Additional Shopify features

Shopify offers a wide range of features that can help you manage your store more efficiently. Here are some of the most notable features:

• Custom design: You can choose from hundreds of design templates or create your own unique design.
• Marketing tools: Shopify provides digital marketing tools, including email campaigns, social media advertising, and more.
• Data analysis: You can track your store’s performance with detailed reports and statistics.
• Customer Support: Shopify offers 24/7 support to help you with any problems or questions.

Marketing tools

Marketing is a cardinal part of any business, and Shopify offers a variety of tools that can help you promote your store:

1. Email campaigns: You can send emails to your customers with special offers, discounts, and promotions.
2. Social media advertising: You can advertise your products on Facebook, Instagram, and Twitter.
3. SEO: Shopify provides tools to improve your store’s search engine rankings.

Data Analytics

Data is key to business success. Shopify offers data analytics tools that can help you understand your customer behavior:

• Sales reports: You can see how many sales you made in each period.
• Visitor statistics: You can track the number of visitors to your site.
• Traffic sources: You will be able to know where your customers are coming from.

Customer Support

Shopify offers 24/7 support, so you can always get help when you need it. There are several channels you can use to contact support:

• Live Chat: You can speak to a support representative in real time.
• Email: You can send an email with your questions.
• Help Center: There are guides and articles that can help you find answers to common questions.

summary

Shopify is a great platform for small and medium-sized businesses looking to set up an online store. With a free trial, you can test out all the features and tools the platform offers without taking any risks. If you decide to sign up for a plan, you can enjoy excellent support, marketing tools, and data analytics that can help you succeed in your business.

How to get started with Shopify

To get started with Shopify, you can follow these steps:

1. Sign up: Visit the Shopify website and sign up for the free trial.
2. Choose a template: Choose a design template that suits your style.
3. Add Products: Add your products to the store.
4. Set up payment methods: Set up the payment methods you want to use.
5. Launch the store: Once everything is ready, launch your store and start selling!

Tips for success with Shopify

To succeed with your Shopify store, here are some tips:

• Active marketing: Invest in marketing your store to attract customers.
• Excellent customer service: Make sure to provide excellent customer service to keep customers happy.
• Constantly update: Update your products and offers regularly.
• Learn from data: Use data to understand what works and what doesn’t, and adjust your strategy accordingly.

Additional resources

To deepen your knowledge of Shopify, here are some recommended resources:

• Shopify Blog – Information, tips, and guides.
• Shopify Guides – Detailed guides on all aspects of using the platform.
• Shopify Community – A place to ask questions and get answers from other store owners.