This guide shows how to chat with the service on the iOS app or Android app .
Prerequisites
Before you begin, check the following:
- You have a Cryptohopper account .
- Want to chat in the app? If you want to chat on the website, check out this article.
How to talk to the service ?
- Open the app and log in to your account.
- Locate the “More” button at the bottom of the screen and click on it.
- Select the “Support” option from the list displayed.
- Select “How can we help you?” to continue.
- Type your question or request.
- Finally, click the blue arrow icon to send the message.



