How to add funds
To add fiat money or cryptocurrencies to your CEX.IO balance, follow these steps:
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Go to the Wallet page and click Add Funds in the top corner. Select the currency you want to deposit in the account dashboard. Alternatively, click Add Funds next to a preferred currency in the wallet dashboard.
2. On the next page, click Select payment method .
The following steps may vary depending on the currency and payment method selected.
Crypto deposits
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Click Deposit address to find a wallet address on CEX.IO.
2. Copy your CEX.IO wallet address and paste it into the withdrawal field in your external crypto wallet.
Find more detailed guides on how to deposit crypto here:
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How to deposit cryptocurrencies to CEX.IO wallet
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How to complete crypto deposits with the CEX.IO app
Important:
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We recommend using only personal wallets for these transactions.
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Do not use the same wallet for different coins. For example, BCH cannot be received in a BTC wallet, and Ethereum-based coins (like USDT, MATIC, SHIB) can be lost when sent to an ETH wallet.
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Choose the right blockchain network for your transaction to avoid high fees and possible loss of funds.
Fiat deposits
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Choose your preferred payment method from those offered.
Please note that the availability of funding methods depends on the user’s location and account verification status. For example, participants must complete address verification to access bank transfers, while PayPal is currently only available to US customers.
Visit our Restrictions and Fees page for more details on account restrictions, payment methods, and applicable fees.
2. After you have selected your funding method, enter the amount you wish to deposit in the You will get field. Review the transaction details, including any applicable fees, and the total amount to be paid above the Proceed button.
3. Click Proceed and verify the payment details. Then click the Confirm Deposit button to complete the transaction.
Find more detailed guides on how to deposit fiat money here:
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How to deposit fiat money using a credit or debit card
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Deposit funds to CEX.IO via bank transfer
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Skrill Guide: Deposit and Withdraw Fiat Money
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Epay: Guide to Deposits and Withdrawals
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Fiat Deposit Guide for CEX.IO App Users
How to send money
To send fiat money or cryptocurrencies from your CEX.IO account to an external account or wallet, follow these steps:
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Navigate to the Wallet page and select the currency you wish to withdraw. Use the search bar if necessary.
2. Click Withdraw next to your preferred currency, or use the Withdraw button in the top corner. The latter option will require you to select your preferred currency on the next screen.
3. Click Select the destination to choose where to send your funds. From this point, the process begins to vary depending on the selected asset and payment method.
Crypto withdrawals
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Click Cryptocurrency address to set a target wallet address.
2. Select a previously added wallet address, or add details for a new destination address.
Important:
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Some digital assets have a destination tag, reminder ID, or reminder text . Please make sure to include these details in withdrawals, if required. Failure to do so may result in your coins not reaching their intended destination, and/or being lost.
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Some cryptocurrencies operate on multiple blockchains, and CEX.IO may offer transactions across multiple networks for such assets. For example, USDC can be used on Ethereum, Tron, and Stellar. When requesting a withdrawal, please specify the blockchain for processing the transaction and ensure that your destination address matches the selected blockchain . Selecting a blockchain that is different from your destination address network may result in high transaction fees, and/or possible loss of funds.
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Please only use personal wallets for crypto transactions . Also, keep in mind that you may need multiple wallets to transfer different digital assets. For example, BCH cannot be transferred to a BTC wallet and Ethereum-based coins (i.e., USDT, MATIC, SHIB) may be lost if sent to an ETH wallet.
For more advice on crypto withdrawals, check out this guide.
3. Enter the amount you want to withdraw in the You will send field. The total amount after the fee will be displayed next to the You will get field.
4. Confirm that you have read the risk message, then click Proceed to verify your withdrawal details. Click Send and verify the withdrawal with a two-factor authentication (2FA) code.
Once your crypto transfer is approved by CEX.IO, the transaction will be sent to the appropriate blockchain. Once it is confirmed by the network, the funds will be credited to your destination wallet.
Find more detailed guides on how to withdraw crypto here:
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How to withdraw cryptocurrencies from CEX.IO wallet
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Crypto withdrawals on the CEX.IO app
Fiat withdrawals
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Choose a withdrawal method: Select a preferred payment card, bank account, or e-wallet and enter the required details (such as card details, IBAN, or email address).
2. Enter the withdrawal amount in the You will send field and click the Proceed button, which will be activated after you confirm a risk message.
3. Verify your transaction details and click Confirm Withdrawal. Then, enter your 2FA code to complete the process.
Find more detailed guides on how to withdraw fiat money here:
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How to withdraw funds to your credit or debit card
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Bank Transfer Withdrawal Guide
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Skrill Guide: Depositing and Withdrawing Fiat Money
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Epay: Deposits and Withdrawals Guide
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Fiat withdrawals in the CEX.IO app
Security rules
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Cryptocurrency withdrawals are limited to the first 48 hours after registering a new account on CEX.IO.
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Withdrawals are only available after enabling two-factor authentication (2FA) on your account.
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If you change or restore your 2FA method, withdrawals will be limited to the next 48 hours.
The content published on the website by CEX.IO is intended for educational purposes only. The information and tools provided do not constitute an offer or solicitation of an offer or recommendation to buy, sell or hold any digital asset or to open a particular account or to engage in a particular investment strategy. Digital asset markets are considered highly volatile and may result in financial losses.
The availability of products, features, and services on the CEX.IO platform is subject to territorial restrictions. To understand which products and services are available in your region, please review our list of supported countries and regions. This page includes additional links to information about individual products and their accessibility.
CEX.IO Corp. is not a registered broker-dealer or a member of FINRA. Crypto is not insured by the Federal Deposit Insurance Corporation (FDIC) or the Securities Investor Protection Corporation (SIPC).
There may be tax deductions against any profits and/or increases in the value of your digital assets and you should seek independent advice regarding your tax liabilities.
