What is a TWAP Order?
A TWAP (Time-Weighted Average Price) order is a type of robot/algorithm order request that lists a strategy to execute buy or sell trades regularly over a predetermined period of time.
What is a TWAP Buy Order?
It is a buy order to purchase cryptocurrency at fixed intervals during a predetermined period of time.
What is TWAP Sales Order?
It is a sell order to liquidate your balance for cryptocurrency at fixed intervals during a predetermined period of time.
Can I change a TWAP reservation?
TWAP bookings can't be changed, but they can be canceled.
Can I cancel a TWAP reservation?
You can always cancel a TWAP order (unless otherwise specified) by accessing your transaction history in the Crypto.com app and typing on “Open Orders” > “Cancel Order”. However, it will be subject to the status of your booking. If your booking has been made, it cannot be cancelled.
Is there an expiration date for a TWAP order?
There is no expiration date. Your order will be ‘open' until the robot has completed all of its orders.
How can I check the status of my order?
This can be done by accessing the transaction history in the app and tapping “Open Orders.” We'll also notify you when your order is placed via an in-app notification and email.
Order Modes
There are four modes for TWAP orders:
- Active Processing – When your order is in process
- Completed – when your order has been placed
- Pending Cancel – When the execution of a “Cancel Order” is in the process
- Cancelled – when your order has been cancelled
When will my TWAP order be placed?
TWAP orders will be placed when you verify and place your order. However, your booking will remain ‘open' until the first predetermined time period.
Payment Methods
You can set up TWAP orders using your Crypto Wallet and Fiat Wallet in the Crypto.com app.
How do I withdraw funds/cryptocurrencies from my account?
When you place a TWAP order, we will lock in the appropriate funding amount for TWAP buy orders immediately, or the appropriate cryptocurrency to sell for TWAP sell orders. The funds or cryptocurrency will not be able to be used elsewhere in the Crypto.com app after ordering. You won't be able to withdraw or transfer the appropriate funds or tokens if your order status is Active. If you wish to access them, please cancel your TWAP invitation.
Note:
- Maximum TWAP orders: 10 active orders per user
- Maximum TWAP orders per token: One live order per user When users place a TWAP order, we lock the relevant funding amount or cryptocurrency instantly. These funds or cryptocurrencies will no longer be available for use elsewhere in the app.
Which markets are suitable for the TWAP booking feature?
The TWAP booking feature is available to approved Crypto.com app users across all domains.
Risk Warning:
TWAP is a type of trading robot. Trading robots allow users to place orders automatically according to predetermined parameters. The use of trading robots does not mean that your returns are guaranteed. Please note that any information we provide in connection with trading robots should not be considered economic, commercial or investment advice, and your investment is subject to risks and initial loss of the economy. By using trading robots, you agree that you are responsible for making your own independent decision regarding any information provided by us and the risks involved. In particular, trading in digital assets is exposed to high market risk and price volatility. The price of a digital asset may rise or fall, and may lose value entirely. The probability of losses may be higher than the gains from buying and selling digital assets. You should consult with tax, legal, and other advisors if you are unsure about the risks associated with using trading robots. You acknowledge that any use of the Trading Robot is at your own risk based on your independent assessment of its suitability for you, taking into account your goals, financial situation, investment experience, knowledge and needs.
