{"id":287497,"date":"2024-12-24T17:11:11","date_gmt":"2024-12-24T17:11:11","guid":{"rendered":"https:\/\/gfssite.local\/%e5%a6%82%e4%bd%95%e5%9c%a8-tidio-%e4%b8%8a%e5%90%91%e6%93%8d%e4%bd%9c%e5%91%98%e5%8f%91%e9%80%81%e6%b6%88%e6%81%af\/"},"modified":"2024-12-24T17:11:11","modified_gmt":"2024-12-24T17:11:11","slug":"%e5%a6%82%e4%bd%95%e5%9c%a8-tidio-%e4%b8%8a%e5%90%91%e6%93%8d%e4%bd%9c%e5%91%98%e5%8f%91%e9%80%81%e6%b6%88%e6%81%af","status":"publish","type":"post","link":"https:\/\/globalfinanceschool.com\/zh-hans\/%e5%a6%82%e4%bd%95%e5%9c%a8-tidio-%e4%b8%8a%e5%90%91%e6%93%8d%e4%bd%9c%e5%91%98%e5%8f%91%e9%80%81%e6%b6%88%e6%81%af\/","title":{"rendered":"\u5982\u4f55\u5728 Tidio \u4e0a\u5411\u64cd\u4f5c\u5458\u53d1\u9001\u6d88\u606f"},"content":{"rendered":"<div class=\"article-body\">\n<p>\u8f6c\u53d1\u7ed9\u64cd\u4f5c\u5458\u6d88\u606f\u5141\u8bb8\u60a8\u5728\u6d41\u5b8c\u6210\u65f6\u5c06\u5bf9\u8bdd\u8f6c\u53d1\u7ed9\u4eba\u5de5\u64cd\u4f5c\u5458\u3002<\/p>\n<h2 id=\"what-is-a-transfer-to-operator-message\">\u4ec0\u4e48\u662f\u7ed9\u8fd0\u8425\u5546\u7684\u8f6c\u8ba9\u901a\u77e5<\/h2>\n<p>\u5f53\u6d41\u7684\u64cd\u4f5c\u7ed3\u675f\u65f6\uff0c\u4f1a\u663e\u793a<strong>\u7ed9\u64cd\u4f5c\u5458\u7684\u8f6c\u79fb\u901a\u77e5<\/strong> \u3002\u9ed8\u8ba4\u60c5\u51b5\u4e0b\uff0c\u5b83\u5904\u4e8e\u975e\u6d3b\u52a8\u72b6\u6001;\u5982\u679c\u542f\u7528\u5b83\uff0c\u547c\u53eb\u5c06\u88ab\u8f6c\u53d1\u7ed9\u4eba\u5de5\u63a5\u7ebf\u5458\u3002\u5728\u6bcf\u4e2a<strong> \u51b3\u7b56<\/strong> \uff08Quick Reply\uff0c Buttons\uff0c Card Messages\uff09\u4e2d\uff0c\u60a8\u53ef\u4ee5\u542f\u7528<strong> \u5c06\u6d88\u606f\u8f6c\u53d1\u7ed9\u64cd\u4f5c\u5458<\/strong>\u3002  <\/p>\n<p>\u8fd9\u610f\u5473\u7740\uff0c\u5f53\u8bbf\u5ba2\u901a\u8fc7\u952e\u5165\u800c\u4e0d\u662f\u6309\u4e0b\u6309\u94ae\u6765\u56de\u7b54\u6d41\u95ee\u9898\u65f6\uff0c\u6d88\u606f\u5c06\u4f20\u9012\u7ed9\u64cd\u4f5c\u5458\u3002\u5b83\u53ef\u4ee5\u5e2e\u52a9\u60a8\u786e\u4fdd\u4e0d\u4f1a\u4e22\u5931\u4efb\u4f55\u91cd\u8981\u7684\u5bf9\u8bdd\u6216\u95ee\u9898\u3002 <\/p>\n<blockquote>\n<p>\u6709\u8da3\u7684\u7528\u9014\uff1a\u5728\u9700\u8981\u590d\u6742\u6280\u672f\u652f\u6301\u7684\u60c5\u51b5\u4e0b\uff0c\u4e5f\u53ef\u4ee5\u4f7f\u7528\u5411\u64cd\u4f5c\u5458\u53d1\u9001\u8f6c\u53d1\u901a\u77e5\u3002\u4f8b\u5982\uff0c\u5982\u679c\u5ba2\u6237\u9047\u5230\u65e0\u6cd5\u4f7f\u7528\u673a\u5668\u4eba\u89e3\u51b3\u7684\u6280\u672f\u95ee\u9898\uff0c\u8be5\u6d88\u606f\u4f1a\u5c06\u5bf9\u8bdd\u8f6c\u53d1\u7ed9\u53ef\u4ee5\u63d0\u4f9b\u81ea\u5b9a\u4e49\u89e3\u51b3\u65b9\u6848\u7684\u6280\u672f\u4e13\u5bb6\u3002 <\/p>\n<\/blockquote>\n<p class=\"wysiwyg-text-align-center\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/%D7%94%D7%A2%D7%91%D7%A8%D7%AA-%D7%94%D7%95%D7%93%D7%A2%D7%94-%D7%9C%D7%9E%D7%95%D7%A7%D7%93%D7%9F-Operator-Message.webp\" alt=\"Screen_Shot_2022-04-22_at_13.58.55.png\" width=\"305\" height=\"281\" title=\"\"><\/p>\n<h2 id=\"edit-transfer-to-operator-message\">\u7f16\u8f91\u64cd\u4f5c\u5458\u7684\u8f6c\u79fb\u901a\u77e5<\/h2>\n<p>\u60a8\u53ef\u4ee5\u5728<strong> \u51b3\u7b56<\/strong> \u64cd\u4f5c\uff08Quick Responses\u3001Buttons\u3001Card Notifications\uff09\u4e2d\u7f16\u8f91\u6d88\u606f\uff0c\u65b9\u6cd5\u662f\u89e6\u53d1<strong> \u5411\u64cd\u4f5c\u5458\u8f6c\u53d1\u6d88\u606f<\/strong> \uff0c\u7136\u540e\u5355\u51fb <strong>Here<\/strong> \u6309\u94ae\u6765\u8c03\u6574\u901a\u77e5\u3002<\/p>\n<p>\u8fd9\u5c06\u5e26\u60a8\u8fdb\u5165 Edit Trigger Forwarding Message \u7a97\u53e3\u3002\u8c03\u6574\u6d88\u606f\u5e76\u4fdd\u5b58\u66f4\u6539\u3002\u8bf7\u6ce8\u610f\uff0c\u5728\u7ebf\u548c\u79bb\u7ebf\u6a21\u5f0f\u6709\u4e0d\u540c\u7684\u901a\u77e5\u3002  <\/p>\n<blockquote>\n<p>\u6709\u8da3\u7684\u7528\u9014\uff1a \u8f6c\u53d1\u6d88\u606f\u7ed9\u64cd\u4f5c\u5458\u4e5f\u53ef\u7528\u4e8e\u6539\u5584\u590d\u6742\u9500\u552e\u60c5\u51b5\u4e0b\u7684\u5ba2\u6237\u4f53\u9a8c\u3002\u5f53\u5ba2\u6237\u5bf9\u6602\u8d35\u7684\u6216\u5b9a\u5236\u7684\u4ea7\u54c1\u611f\u5174\u8da3\u65f6\uff0c\u8be5\u6d88\u606f\u4f1a\u5c06\u5bf9\u8bdd\u8f6c\u79fb\u7ed9\u4e13\u5bb6\u9500\u552e\u4ee3\u8868\uff0c\u4ed6\u4eec\u53ef\u4ee5\u63d0\u4f9b\u66f4\u591a\u4fe1\u606f\u5e76\u5b8c\u6210\u4ea4\u6613\u3002 <\/p>\n<\/blockquote>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729035123_111_%D7%94%D7%A2%D7%91%D7%A8%D7%AA-%D7%94%D7%95%D7%93%D7%A2%D7%94-%D7%9C%D7%9E%D7%95%D7%A7%D7%93%D7%9F-Operator-Message.webp\" alt=\"\u5c4f\u5e55\u622a\u56fe 2024-07-16 at 13.42.39.png\" width=\"502\" height=\"447\" title=\"\"><\/p>\n<p>\u60a8\u8fd8\u53ef\u4ee5\u901a\u8fc7\u8f6c\u5230 Tidio \u7ba1\u7406\u9762\u677f\u4e2d\u7684<strong>Operator Flows&gt;\u6b22\u8fce&gt;\u6d88\u606f\u6d41<\/strong>\u6765\u7f16\u8f91<strong>\u5411\u64cd\u4f5c\u5458\u8f6c\u53d1\u7684\u6d88\u606f<\/strong>\u3002<\/p>\n<p class=\"p2 wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729035124_894_%D7%94%D7%A2%D7%91%D7%A8%D7%AA-%D7%94%D7%95%D7%93%D7%A2%D7%94-%D7%9C%D7%9E%D7%95%D7%A7%D7%93%D7%9F-Operator-Message.webp\" alt=\"\u5c4f\u5e55\u622a\u56fe 2024-07-16 at 13.50.02.png\" title=\"\"><\/p>\n<h3 id=\"importance-of-operator-message\">\u5411\u8fd0\u8425\u5546\u53d1\u9001\u8f6c\u53d1\u901a\u77e5\u7684\u91cd\u8981\u6027<\/h3>\n<p>\u5c06\u6d88\u606f\u8f6c\u53d1\u7ed9\u64cd\u4f5c\u5458\u662f\u5ba2\u6237\u670d\u52a1\u7cfb\u7edf\u548c\u673a\u5668\u4eba\u7a0b\u5e8f\u4e2d\u975e\u5e38\u91cd\u8981\u7684\u5de5\u5177\u3002\u5b83\u5141\u8bb8\u7528\u6237\u5728\u9047\u5230\u673a\u5668\u4eba\u672a\u89e3\u51b3\u7684\u95ee\u9898\u65f6\u83b7\u5f97\u6240\u9700\u7684\u652f\u6301\u3002\u8fd9\u662f\u5ba2\u6237\u670d\u52a1\u7684\u5173\u952e\u6b65\u9aa4\uff0c\u56e0\u4e3a\u5b83\u53ef\u4ee5\u786e\u4fdd\u5ba2\u6237\u4e0d\u4f1a\u611f\u5230\u88ab\u629b\u5f03\u3002  <\/p>\n<h4 id=\"how-it-works\">\u5b83\u662f\u5982\u4f55\u5de5\u4f5c\u7684\uff1f<\/h4>\n<p>\u5f53\u5ba2\u6237\u901a\u8fc7\u673a\u5668\u4eba\u8054\u7cfb\u5ba2\u6237\u670d\u52a1\u65f6\uff0c\u4ed6\u4eec\u4f1a\u7ecf\u5386\u4e00\u7cfb\u5217\u95ee\u9898\u548c\u7b54\u6848\u3002\u5982\u679c\u673a\u5668\u4eba\u672a\u80fd\u63d0\u4f9b\u4ee4\u4eba\u6ee1\u610f\u7684\u54cd\u5e94\uff0c\u6216\u8005\u5982\u679c\u5ba2\u6237\u7aef\u8bf7\u6c42\u4e0e\u4eba\u4ea4\u8c08\uff0c\u5219\u4f1a\u5411\u64cd\u4f5c\u5458\u8f6c\u53d1\u6d88\u606f\u3002\u7cfb\u7edf\u8bc6\u522b\u9700\u6c42\u5e76\u5c06\u547c\u53eb\u8f6c\u63a5\u7ed9\u4eba\u5de5\u63a5\u7ebf\u5458\u3002  <\/p>\n<h5 id=\"benefits\">\u4f7f\u7528\u8f6c\u53d1\u6d88\u606f\u7ed9\u64cd\u4f5c\u5458\u7684\u597d\u5904<\/h5>\n<ul>\n<li>\u6539\u5584\u5ba2\u6237\u4f53\u9a8c \u2013 \u5ba2\u6237\u611f\u89c9\u4ed6\u4eec\u6b63\u5728\u83b7\u5f97\u95ee\u9898\u7684\u7b54\u6848\u3002<\/li>\n<li>\u51cf\u5c11\u79bb\u804c \u2013 \u5f53\u5ba2\u6237\u77e5\u9053\u4ed6\u4eec\u6709\u673a\u4f1a\u4e0e\u4eba\u4ea4\u8c08\u65f6\uff0c\u4ed6\u4eec\u4e0d\u4f1a\u79bb\u5f00\u5bf9\u8bdd\u3002<\/li>\n<li>\u6280\u672f\u652f\u6301 &#8211; \u652f\u6301\u89e3\u51b3\u590d\u6742\u7684\u6280\u672f\u95ee\u9898\u3002<\/li>\n<li>Sales Enhancement \uff08\u9500\u552e\u589e\u5f3a\uff09 \u2013 \u5141\u8bb8\u60a8\u5728\u5ba2\u6237\u5bf9\u4ea7\u54c1\u611f\u5174\u8da3\u65f6\u5c06\u5ba2\u6237\u8f6c\u63a5\u7ed9\u9500\u552e\u4ee3\u8868\u3002<\/li>\n<\/ul>\n<h3 id=\"best-practices\">\u6700\u4f73\u5b9e\u8df5<\/h3>\n<p>\u8981\u5145\u5206\u5229\u7528\u5c06\u6d88\u606f\u8f6c\u53d1\u7ed9\u64cd\u4f5c\u5458\uff0c\u9700\u8981\u8003\u8651\u4e00\u4e9b\u6700\u4f73\u5b9e\u8df5\uff1a<\/p>\n<ol>\n<li><strong>\u660e\u786e\u5b9a\u4e49\u6d88\u606f\uff1a<\/strong> \u786e\u4fdd\u6d88\u606f\u6e05\u6670\u660e\u4e86\uff0c\u5e76\u5411\u5ba2\u6237\u8bf4\u660e\u547c\u53eb\u8f6c\u63a5\u540e\u4f1a\u53d1\u751f\u4ec0\u4e48\u3002<\/li>\n<li><strong>\u64cd\u4f5c\u5458\u57f9\u8bad\uff1a<\/strong> \u57f9\u8bad\u60a8\u7684\u64cd\u4f5c\u5458\uff0c\u8ba9\u4ed6\u4eec\u77e5\u9053\u5982\u4f55\u4e0e\u5df2\u8f6c\u79fb\u7ed9\u4ed6\u4eec\u7684\u5ba2\u6237\u6253\u4ea4\u9053\u3002<\/li>\n<li><strong>\u8ddf\u8e2a\u547c\u53eb\uff1a<\/strong> \u8ddf\u8e2a\u8f6c\u63a5\u7ed9\u8bdd\u52a1\u5458\u7684\u547c\u53eb\uff0c\u4ee5\u4e86\u89e3\u5ba2\u6237\u9700\u6c42\u3002<\/li>\n<li><strong>\u6539\u8fdb\u673a\u5668\u4eba\uff1a<\/strong> \u4f7f\u7528\u8f6c\u53d1\u5bf9\u8bdd\u4e2d\u7684\u4fe1\u606f\u6765\u6539\u8fdb\u673a\u5668\u4eba\u5e76\u9632\u6b62\u5c06\u6765\u8fdb\u884c\u4e0d\u5fc5\u8981\u7684\u8f6c\u79fb\u3002<\/li>\n<\/ol>\n<h3 id=\"conclusion\">\u603b\u7ed3<\/h3>\n<p>\u5c06\u6d88\u606f\u8f6c\u53d1\u7ed9\u64cd\u4f5c\u5458\u662f\u73b0\u4ee3\u5ba2\u6237\u670d\u52a1\u4e2d\u5fc5\u4e0d\u53ef\u5c11\u7684\u5de5\u5177\u3002\u5b83\u5141\u8bb8\u5ba2\u6237\u83b7\u5f97\u4ed6\u4eec\u9700\u8981\u7684\u652f\u6301\uff0c\u5e76\u6709\u52a9\u4e8e\u6539\u5584\u6574\u4f53\u5ba2\u6237\u4f53\u9a8c\u3002\u901a\u8fc7\u6b63\u786e\u4f7f\u7528\u6b64\u6d88\u606f\uff0c\u4f01\u4e1a\u53ef\u4ee5\u786e\u4fdd\u5176\u5ba2\u6237\u83b7\u5f97\u6700\u597d\u7684\u670d\u52a1\u3002  <\/p>\n<h2 id=\"additional-information\">\u4e86\u89e3\u66f4\u591a\u4fe1\u606f<\/h2>\n<p>\u8981\u5c06\u60a8\u5bf9\u8f6c\u8ba9\u901a\u77e5\u7684\u4e86\u89e3\u6269\u5c55\u5230\u8fd0\u8425\u5546\uff0c\u8bf7\u8003\u8651\u4ee5\u4e0b\u4e8b\u9879\uff1a<\/p>\n<ul>\n<li><strong>\u5ba2\u6237\u670d\u52a1\u81ea\u52a8\u5316\uff1a<\/strong> \u81ea\u52a8\u5316\u5982\u4f55\u63d0\u9ad8\u5ba2\u6237\u670d\u52a1\u56e2\u961f\u7684\u6548\u7387\u3002<\/li>\n<li><strong>\u591a\u6e20\u9053\u5ba2\u6237\u670d\u52a1\uff1a<\/strong> \u5982\u4f55\u96c6\u6210\u4e0d\u540c\u7684\u901a\u4fe1\u6e20\u9053\u4ee5\u63d0\u4f9b\u7edf\u4e00\u7684\u5ba2\u6237\u4f53\u9a8c\u3002<\/li>\n<li><strong>\u5ba2\u6237\u6570\u636e\u5206\u6790\uff1a<\/strong> \u5982\u4f55\u5206\u6790\u4ece\u5ba2\u6237\u5bf9\u8bdd\u4e2d\u6536\u96c6\u7684\u6570\u636e\u4ee5\u6539\u8fdb\u670d\u52a1\u3002<\/li>\n<\/ul>\n<p>\u901a\u8fc7\u4e86\u89e3\u8fd9\u4e9b\u95ee\u9898\uff0c\u60a8\u53ef\u4ee5\u6539\u8fdb\u5c06\u901a\u77e5\u8f6c\u53d1\u7ed9\u8fd0\u8425\u5546\u7684\u4f7f\u7528\uff0c\u5e76\u63d0\u4f9b\u66f4\u4f18\u8d28\u7684\u5ba2\u6237\u670d\u52a1\u3002<\/p>\n<p><a href=\"https:\/\/help.tidio.com\/hc\/en-us\/articles\/5454035882140-Transfer-to-Operator-Message\" target=\"_blank\" rel=\"noopener\">\u6e90\u94fe\u63a5  <\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u8f6c\u53d1\u7ed9\u64cd\u4f5c\u5458\u6d88\u606f\u5141\u8bb8\u60a8\u5728\u6d41\u5b8c\u6210\u65f6\u5c06\u5bf9\u8bdd\u8f6c\u53d1\u7ed9\u4eba\u5de5\u64cd\u4f5c\u5458\u3002 \u4ec0\u4e48\u662f\u7ed9\u8fd0\u8425\u5546\u7684\u8f6c\u8ba9\u901a\u77e5 \u5f53\u6d41\u7684\u64cd\u4f5c\u7ed3\u675f\u65f6\uff0c\u4f1a\u663e\u793a\u7ed9 [&hellip;]<\/p>\n","protected":false},"author":9274,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17033],"tags":[17034,13816],"course-author":[],"course-level":[],"course-type":[],"class_list":["post-287497","post","type-post","status-publish","format-standard","hentry","category-tidio-","tag-tidio-","tag-13816"],"acf":[],"_links":{"self":[{"href":"https:\/\/globalfinanceschool.com\/zh-hans\/wp-json\/wp\/v2\/posts\/287497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globalfinanceschool.com\/zh-hans\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/globalfinanceschool.com\/zh-hans\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/zh-hans\/wp-json\/wp\/v2\/users\/9274"}],"replies":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/zh-hans\/wp-json\/wp\/v2\/comments?post=287497"}],"version-history":[{"count":0,"href":"https:\/\/globalfinanceschool.com\/zh-hans\/wp-json\/wp\/v2\/posts\/287497\/revisions"}],"wp:attachment":[{"href":"https:\/\/globalfinanceschool.com\/zh-hans\/wp-json\/wp\/v2\/media?parent=287497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/zh-hans\/wp-json\/wp\/v2\/categories?post=287497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/zh-hans\/wp-json\/wp\/v2\/tags?post=287497"},{"taxonomy":"course-author","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/zh-hans\/wp-json\/wp\/v2\/course-author?post=287497"},{"taxonomy":"course-level","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/zh-hans\/wp-json\/wp\/v2\/course-level?post=287497"},{"taxonomy":"course-type","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/zh-hans\/wp-json\/wp\/v2\/course-type?post=287497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}