{"id":287873,"date":"2024-12-24T17:42:33","date_gmt":"2024-12-24T17:42:33","guid":{"rendered":"https:\/\/gfssite.local\/sohbet-botlarini-yonetmek-icin-tidioda-farkli-projeler-arasinda-gecis-yapma\/"},"modified":"2024-12-24T17:42:33","modified_gmt":"2024-12-24T17:42:33","slug":"sohbet-botlarini-yonetmek-icin-tidioda-farkli-projeler-arasinda-gecis-yapma","status":"publish","type":"post","link":"https:\/\/globalfinanceschool.com\/tr\/sohbet-botlarini-yonetmek-icin-tidioda-farkli-projeler-arasinda-gecis-yapma\/","title":{"rendered":"Sohbet botlar\u0131n\u0131 y\u00f6netmek i\u00e7in Tidio&#8217;da farkl\u0131 projeler aras\u0131nda ge\u00e7i\u015f yapma"},"content":{"rendered":"<div class=\"article-body\">\n<p>Tidio&#8217;daki operat\u00f6rlerin ayarlar\u0131nda operat\u00f6r hesaplar\u0131n\u0131 ekleyebilir, y\u00f6netebilir ve \u00f6zelle\u015ftirebilirsiniz. Ayr\u0131ca temsilcilerinize ve sitenize gelen ziyaret\u00e7ilere en iyi deneyimi ya\u015fatmak i\u00e7in ekiplerinizin izinlerini ayarlayabilir ve departmanlar olu\u015fturabilirsiniz. <\/p>\n<h2 id=\"add-a-new-operator\">Yeni operat\u00f6r ekleme<\/h2>\n<p>Tidio y\u00f6netici panelinize yeni bir operat\u00f6r eklemek i\u00e7in y\u00f6netici panelinize eri\u015fin ve sa\u011f alt k\u00f6\u015fedeki resminize t\u0131klay\u0131n. Ard\u0131ndan, mevcut operat\u00f6rler listesinin \u00fczerine gelin ve <strong>T\u00fcm operat\u00f6rleri g\u00f6ster&#8217;i se\u00e7in.<\/strong> <\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/%D7%A0%D7%94%D7%9C-%D7%90%D7%AA-%D7%94%D7%9E%D7%A4%D7%A2%D7%99%D7%9C%D7%99%D7%9D-Manage-Operators.webp\" alt=\"operat\u00f6rleri y\u00f6net 2024-04-09, 15.51.39.png\" title=\"\"><\/p>\n<p>Alternatif olarak <strong>Ayarlar&#8217;a<\/strong> gidebilirsiniz&gt; <strong>genel<\/strong>&gt; <strong>tak\u0131m<\/strong>&gt; <strong>Operat\u00f6rler&#8217;i se\u00e7in<\/strong> ve mavi <strong>Operat\u00f6r Ekle<\/strong> d\u00fc\u011fmesine t\u0131klay\u0131n.<\/p>\n<p class=\"wysiwyg-text-align-center\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729026961_319_%D7%A0%D7%94%D7%9C-%D7%90%D7%AA-%D7%94%D7%9E%D7%A4%D7%A2%D7%99%D7%9C%D7%99%D7%9D-Manage-Operators.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc\" width=\"238\" height=\"241\" title=\"\"><\/p>\n<p>A\u00e7\u0131lan pencerede yeni operat\u00f6r\u00fcn ad\u0131n\u0131, e-posta adresini ve yetkilendirme t\u00fcr\u00fcn\u00fc girin. Yeni operat\u00f6re bir hesap etkinle\u015ftirme e-postas\u0131 g\u00f6nderilecektir. Ald\u0131\u011f\u0131ndan emin ol. <\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729026962_641_%D7%A0%D7%94%D7%9C-%D7%90%D7%AA-%D7%94%D7%9E%D7%A4%D7%A2%D7%99%D7%9C%D7%99%D7%9D-Manage-Operators.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc\" width=\"382\" height=\"417\" title=\"\"><\/p>\n<p>Yeni operat\u00f6r e-postay\u0131 ald\u0131ktan sonra, sa\u011flanan ba\u011flant\u0131 ve \u015fifre arac\u0131l\u0131\u011f\u0131yla Tidio hesab\u0131na giri\u015f yapabilir.<\/p>\n<p><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Helvetica, Arial, sans-serif;\">Sizin veya operat\u00f6r\u00fcn\u00fcz\u00fcn \u015fifreyi tekrar s\u0131f\u0131rlamas\u0131 gerekiyorsa buradaki makalede ayr\u0131nt\u0131l\u0131 olarak a\u00e7\u0131klanan prosed\u00fcr\u00fc takip edebilirsiniz:<\/span> Giri\u015f yap\u0131lam\u0131yor.<\/p>\n<p>Operat\u00f6r oturum a\u00e7t\u0131ktan sonra <strong>ayarlara<\/strong> giderek \u015fifresini veya ad\u0131n\u0131 de\u011fi\u015ftirebilir.&gt; <strong>hesap<\/strong> ve <strong>\u015fifreyi de\u011fi\u015ftir<\/strong> se\u00e7ene\u011fine t\u0131klay\u0131n veya <strong>ad<\/strong> alan\u0131n\u0131 d\u00fczenleyin.<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729026962_321_%D7%A0%D7%94%D7%9C-%D7%90%D7%AA-%D7%94%D7%9E%D7%A4%D7%A2%D7%99%D7%9C%D7%99%D7%9D-Manage-Operators.webp\" alt=\"profil resmini ayarla 2024-04-09, 16.10.31.png\" title=\"\"><\/p>\n<h2 id=\"managing-your-operators\">Operat\u00f6rlerinizi y\u00f6netin<\/h2>\n<p>Tetikleyicilerinizi y\u00f6netmek i\u00e7in <strong>Ayarlar&#8217;a<\/strong> gidin&gt; <strong>tak\u0131m<\/strong>&gt; <strong>Operat\u00f6rler<\/strong> Burada operat\u00f6rleri ekleyebilir, kald\u0131rabilir veya devre d\u0131\u015f\u0131 b\u0131rakabilir, izinlerini de\u011fi\u015ftirebilir ve profillerini d\u00fczenleyebilirsiniz. <\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729026962_31_%D7%A0%D7%94%D7%9C-%D7%90%D7%AA-%D7%94%D7%9E%D7%A4%D7%A2%D7%99%D7%9C%D7%99%D7%9D-Manage-Operators.webp\" alt=\"\" title=\"\"><\/p>\n<p>Sa\u011fdaki \u00fc\u00e7 noktal\u0131 men\u00fcye t\u0131klayarak bir operat\u00f6r\u00fcn durumunu \u00e7evrimd\u0131\u015f\u0131ndan \u00e7evrimi\u00e7ine silme, devre d\u0131\u015f\u0131 b\u0131rakma veya de\u011fi\u015ftirme se\u00e7ene\u011fini g\u00f6receksiniz.<\/p>\n<p>Operat\u00f6r\u00fcn profil resmini, ad\u0131n\u0131 veya b\u00f6lgesini g\u00fcncellemek i\u00e7in <strong>Profili D\u00fczenle&#8217;ye<\/strong> t\u0131klay\u0131n.<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729026962_812_%D7%A0%D7%94%D7%9C-%D7%90%D7%AA-%D7%94%D7%9E%D7%A4%D7%A2%D7%99%D7%9C%D7%99%D7%9D-Manage-Operators.webp\" width=\"430\" height=\"325\" alt=\"\" title=\"\"><\/p>\n<p>Operat\u00f6r\u00fcn ayr\u0131cal\u0131klar\u0131n\u0131 de\u011fi\u015ftirmek i\u00e7in <strong>Ayr\u0131cal\u0131klar\u0131 D\u00fczenle<\/strong> d\u00fc\u011fmesini t\u0131klay\u0131n.<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729026963_850_%D7%A0%D7%94%D7%9C-%D7%90%D7%AA-%D7%94%D7%9E%D7%A4%D7%A2%D7%99%D7%9C%D7%99%D7%9D-Manage-Operators.webp\" alt=\"\" title=\"\"><\/p>\n<h3 id=\"h_01H463GW0M8AEF6N9GHGY7Z470\" class=\"wysiwyg-text-align-left\">izinler<\/h3>\n<p>Tidio hesab\u0131 proje sahibi olarak operat\u00f6rlerinizin her biri i\u00e7in \u00f6zel izinler ayarlayabilirsiniz. <strong>Ayarlar<\/strong> k\u0131sm\u0131ndan her operat\u00f6r\u00fcn izinlerini de\u011fi\u015ftirebilirsiniz&gt; Tidio y\u00f6netici panelinizdeki <strong>operat\u00f6rler<\/strong> . Bu konuda daha fazla bilgi edinmek i\u00e7in Tidio&#8217;da operat\u00f6r izinlerini ayarlama hakk\u0131ndaki makalemize bak\u0131n.  <\/p>\n<h3 id=\"h_01H463HCEG8H5RJN7B5X1AYVAF\" class=\"wysiwyg-text-align-left\">B\u00f6l\u00fcmler<\/h3>\n<p>\u00c7a\u011fr\u0131lar\u0131 do\u011fru operat\u00f6rlere daha h\u0131zl\u0131 y\u00f6nlendirmek istiyorsan\u0131z Tidio panelinizde departmanlar\u0131 aktif hale getirebilirsiniz.<\/p>\n<p><strong>Departmanlar&#8217;\u0131<\/strong> kullanmaya ba\u015flamak i\u00e7in <strong>Ayarlar&#8217;a<\/strong> <strong>gidin<\/strong>&gt; <strong>genel<\/strong>&gt; <strong>tak\u0131m<\/strong>&gt; Operat\u00f6rlerinizi belirli departmanlara g\u00f6re grupland\u0131rabilece\u011finiz <strong>Departmanlar<\/strong> .<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729026963_168_%D7%A0%D7%94%D7%9C-%D7%90%D7%AA-%D7%94%D7%9E%D7%A4%D7%A2%D7%99%D7%9C%D7%99%D7%9D-Manage-Operators.webp\" alt=\"b\u00f6l\u00fcmler 2024-03-19, 15.27.56.png\" title=\"\"><\/p>\n<p>Bununla ilgili daha fazla bilgi edinmek i\u00e7in Tidio&#8217;da s\u0131n\u0131f olu\u015fturma hakk\u0131ndaki makalemize bak\u0131n.<\/p>\n<h2 id=\"how-to-customize-your-operator-profile\">Operat\u00f6r profilinizi nas\u0131l \u00f6zelle\u015ftirebilirsiniz?<\/h2>\n<p>Her operat\u00f6r profilini \u00f6zelle\u015ftirebilir. Ancak, yaln\u0131zca oturum a\u00e7m\u0131\u015f olan operat\u00f6r, panelin sol alt k\u00f6\u015fesindeki resmine t\u0131klay\u0131p ismine t\u0131klayarak resmini de\u011fi\u015ftirebilir. <\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729026963_437_%D7%A0%D7%94%D7%9C-%D7%90%D7%AA-%D7%94%D7%9E%D7%A4%D7%A2%D7%99%D7%9C%D7%99%D7%9D-Manage-Operators.webp\" alt=\"profil resmini ayarla 2024-04-09, 16.10.51.png\" title=\"\"><\/p>\n<p>Ayn\u0131 ayarlar\u0131 <strong>Ayarlar<\/strong> b\u00f6l\u00fcm\u00fcnden de yapabilirsiniz.&gt; <strong>Hesap<\/strong> .<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729026963_542_%D7%A0%D7%94%D7%9C-%D7%90%D7%AA-%D7%94%D7%9E%D7%A4%D7%A2%D7%99%D7%9C%D7%99%D7%9D-Manage-Operators.webp\" alt=\"profil resmini ayarla 2024-04-09, 16.11.13.png\" title=\"\"><\/p>\n<p>[fact_box]  Tidio&#8217;nun ilgin\u00e7 bir kullan\u0131m\u0131, sistemi Shopify ve WordPress gibi e-ticaret platformlar\u0131yla entegre edebilme yetene\u011fidir. Bu, operat\u00f6rlerin m\u00fc\u015fterilerle do\u011frudan \u00e7evrimi\u00e7i ma\u011fazadan g\u00f6r\u00fc\u015fme yapmas\u0131na, m\u00fc\u015fteri deneyimini iyile\u015ftirmesine ve sat\u0131\u015flar\u0131 art\u0131rmas\u0131na olanak tan\u0131r.   [\/fact_box]<\/p>\n<p>[note_box]  \u0130pucu: Yeni bir operat\u00f6r ekledi\u011finizde hesab\u0131 aktif hale getirecek e-postan\u0131n spam kutusuna d\u00fc\u015fmedi\u011finden emin olmal\u0131s\u0131n\u0131z. Bu bazen meydana gelir, \u00f6zellikle de operat\u00f6r\u00fcn Tidio&#8217;dan ilk kez e-posta almas\u0131 durumunda.   [\/note_box]<\/p>\n<h2 id=\"advanced-features\">Tidio&#8217;nun geli\u015fmi\u015f \u00f6zellikleri<\/h2>\n<p>Tidio, kullan\u0131c\u0131 deneyiminizi geli\u015ftirebilecek \u00e7ok \u00e7e\u015fitli geli\u015fmi\u015f \u00f6zellikler sunar. Bu \u00f6zellikler \u015funlar\u0131 i\u00e7erir: <\/p>\n<ul>\n<li><strong>Canl\u0131 sohbet:<\/strong> M\u00fc\u015fterilerle ger\u00e7ek zamanl\u0131 ileti\u015fim kurma imkan\u0131.<\/li>\n<li><strong>Otomasyon:<\/strong> S\u0131k sorulan sorulara otomatik yan\u0131tlar olu\u015fturma.<\/li>\n<li><strong>Raporlar ve istatistikler:<\/strong> \u00e7a\u011fr\u0131 verilerinin ve operat\u00f6r performans\u0131n\u0131n analizi.<\/li>\n<li><strong>CRM ile entegrasyon:<\/strong> m\u00fc\u015fteri y\u00f6netim sistemleriyle ba\u011flant\u0131.<\/li>\n<li><strong>\u00c7oklu dil deste\u011fi:<\/strong> Farkl\u0131 sekt\u00f6rlerdeki m\u00fc\u015fterilere hizmet verebilmek i\u00e7in farkl\u0131 dilleri destekleyebilme yetene\u011fi.<\/li>\n<\/ul>\n<h3 id=\"chat-bots\">Sohbet botlar\u0131n\u0131 kullanma<\/h3>\n<p>Sohbet robotlar\u0131, s\u0131k sorulan sorular\u0131 otomatik olarak yan\u0131tlayarak operat\u00f6r verimlili\u011fini art\u0131rabilir. Bu, operat\u00f6rlerin daha karma\u015f\u0131k \u00e7a\u011fr\u0131lara odaklanmas\u0131na olanak tan\u0131r. <\/p>\n<p>Sohbet robotlar\u0131n\u0131 yap\u0131land\u0131rmak i\u00e7in <strong>Ayarlar&#8217;a<\/strong> gidin&gt; Otomatik yan\u0131tlay\u0131c\u0131lar\u0131n\u0131z\u0131 <strong>otomatikle\u015ftirin<\/strong> ve kurun.<\/p>\n<h3 id=\"analytics\">Raporlar ve istatistikler<\/h3>\n<p>Raporlar ve istatistikler sayesinde operat\u00f6rlerinizin performans\u0131n\u0131 takip edebilir ve m\u00fc\u015fterilerin hangi genel sorular\u0131 sordu\u011funu g\u00f6rebilirsiniz. Bu, hizmetinizi geli\u015ftirmenize yard\u0131mc\u0131 olabilir. <\/p>\n<p>Raporlara eri\u015fmek i\u00e7in <strong>Raporlar&#8217;a<\/strong> gidin&gt; Y\u00f6netici panelinizdeki <strong>istatistikler<\/strong> .<\/p>\n<h2 id=\"best-practices\">En iyi uygulamalar<\/h2>\n<p>Tidio&#8217;dan en iyi \u015fekilde yararlanmak i\u00e7in i\u015fte baz\u0131 en iyi uygulamalar:<\/p>\n<ol>\n<li>S\u0131k sorulan sorulara otomatik yan\u0131tlar ayarlay\u0131n.<\/li>\n<li>Operat\u00f6rlerinizin performans\u0131n\u0131 raporlarla takip edin.<\/li>\n<li>Verimlili\u011fi art\u0131rmak i\u00e7in botlar\u0131 kullan\u0131n.<\/li>\n<li>\u00c7a\u011fr\u0131 y\u00f6netimini kolayla\u015ft\u0131rmak i\u00e7in departmanlar\u0131 operat\u00f6rlere atay\u0131n.<\/li>\n<li>Operat\u00f6rlerin bilgilerini ve ayarlar\u0131n\u0131 d\u00fczenli olarak g\u00fcncelledi\u011finizden emin olun.<\/li>\n<\/ol>\n<h2 id=\"conclusion\">\u00d6zet<\/h2>\n<p>Tidio, web sitenizdeki m\u00fc\u015fteri deneyimini geli\u015ftirebilecek \u00e7ok \u00e7e\u015fitli \u00f6zellikler sunan geli\u015fmi\u015f bir sohbet y\u00f6netim sistemidir. Operat\u00f6rlerinizi do\u011fru y\u00f6neterek hizmeti geli\u015ftirebilir, m\u00fc\u015fterilerinize h\u0131zl\u0131 ve verimli yan\u0131t verebilirsiniz. <\/p>\n<p>Ba\u015fka sorular\u0131n\u0131z varsa veya yard\u0131ma ihtiyac\u0131n\u0131z varsa Tidio deste\u011fiyle ileti\u015fime ge\u00e7mekten \u00e7ekinmeyin.<\/p>\n<\/div>\n<p><a href=\"https:\/\/help.tidio.com\/hc\/en-us\/articles\/5444623501084-Manage-Operators\" target=\"_blank\" rel=\"noopener\">Kaynak ba\u011flant\u0131  <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tidio&#8217;daki operat\u00f6rlerin ayarlar\u0131nda operat\u00f6r hesaplar\u0131n\u0131 ekleyebilir, y\u00f6netebilir ve \u00f6zelle\u015ftirebilirsiniz. Ayr\u0131ca temsilcilerinize ve sitenize gelen ziyaret\u00e7ilere en iyi deneyimi ya\u015fatmak i\u00e7in ekiplerinizin izinlerini ayarlayabilir ve departmanlar olu\u015fturabilirsiniz. Yeni operat\u00f6r ekleme Tidio y\u00f6netici panelinize yeni bir operat\u00f6r eklemek i\u00e7in y\u00f6netici panelinize eri\u015fin ve sa\u011f alt k\u00f6\u015fedeki resminize t\u0131klay\u0131n. Ard\u0131ndan, mevcut operat\u00f6rler listesinin \u00fczerine gelin ve T\u00fcm operat\u00f6rleri [&hellip;]<\/p>\n","protected":false},"author":9274,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17035],"tags":[13803,17036],"course-author":[],"course-level":[],"course-type":[],"class_list":["post-287873","post","type-post","status-publish","format-standard","hentry","category-kilavuzlar-tidio-kilavuzu","tag-rehberleri","tag-tidio-kilavuzu"],"acf":[],"_links":{"self":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts\/287873","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/users\/9274"}],"replies":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/comments?post=287873"}],"version-history":[{"count":0,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts\/287873\/revisions"}],"wp:attachment":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/media?parent=287873"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/categories?post=287873"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/tags?post=287873"},{"taxonomy":"course-author","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/course-author?post=287873"},{"taxonomy":"course-level","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/course-level?post=287873"},{"taxonomy":"course-type","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/course-type?post=287873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}