{"id":287756,"date":"2024-12-24T17:33:40","date_gmt":"2024-12-24T17:33:40","guid":{"rendered":"https:\/\/gfssite.local\/tidio-ve-chatbotlarla-potansiyel-musteri-toplamaya-baslayin\/"},"modified":"2024-12-24T17:33:40","modified_gmt":"2024-12-24T17:33:40","slug":"tidio-ve-chatbotlarla-potansiyel-musteri-toplamaya-baslayin","status":"publish","type":"post","link":"https:\/\/globalfinanceschool.com\/tr\/tidio-ve-chatbotlarla-potansiyel-musteri-toplamaya-baslayin\/","title":{"rendered":"Tidio ve chatbot&#8217;larla potansiyel m\u00fc\u015fteri toplamaya ba\u015flay\u0131n"},"content":{"rendered":"<div class=\"article-body\">\n<p>Tidio Mailbox, \u00e7a\u011fr\u0131 biletlerini y\u00f6netmek i\u00e7in g\u00fc\u00e7l\u00fc bir ara\u00e7t\u0131r. Bu yaz\u0131da, ileti\u015fim s\u00fcre\u00e7lerini edinmenize ve m\u00fc\u015fterilerinizin destek deneyimini geli\u015ftirmenize yard\u0131mc\u0131 olmak i\u00e7in posta kutusunun yararlar\u0131 ve i\u015flevleri konusunda size rehberlik edece\u011fiz. <\/p>\n<\/p>\n<h2 id=\"h_01HV956CZ54BERW58GPTE6Y6J8\"> <\/h2>\n<h2 id=\"one-inbox-benefits-\">Posta kutusunun avantajlar\u0131<\/h2>\n<p>Tidio posta kutusu, destek deneyiminizi geli\u015ftirebilecek \u00e7ok \u00e7e\u015fitli avantajlar sunar. \u0130\u015fte temel faydalardan baz\u0131lar\u0131: <\/p>\n<ul>\n<li>Konu\u015fmalar\u0131 daha ak\u0131ll\u0131ca d\u00fczenleyin<\/li>\n<li>Meslekta\u015flar\u0131n\u0131z\u0131n konu\u015fmalar\u0131na kolay eri\u015fim<\/li>\n<li>Biletler ve \u00e7a\u011fr\u0131lar i\u00e7in tek g\u00f6r\u00fcn\u00fcm<\/li>\n<li>\u00d6zel ekran<\/li>\n<li>M\u00fc\u015fterilerle ileti\u015fimi geli\u015ftirmek<\/li>\n<\/ul>\n<h4 id=\"h_01HNWSN0BSJWYSQ90WGWG7A1HB\">Konu\u015fmalar\u0131 daha ak\u0131ll\u0131ca d\u00fczenleyin<\/h4>\n<p>Ayr\u0131 klas\u00f6rler ve daha net bir \u00e7a\u011fr\u0131 sayac\u0131yla hangi \u00e7a\u011fr\u0131larla ilgilenmeniz gerekti\u011fini anlay\u0131n. Posta kutusu, konu\u015fmalar\u0131 farkl\u0131 kriterlere g\u00f6re s\u0131ralaman\u0131za olanak tan\u0131r, b\u00f6ylece en \u00f6nemli konu\u015fmalara odaklanabilirsiniz. <\/p>\n<\/p>\n<h4 id=\"h_01HNWSN0BTCY1X0198W6A0Z5TM\">Meslekta\u015flar\u0131n\u0131z i\u00e7in burada olun<\/h4>\n<p>\u0130\u015f arkada\u015flar\u0131n\u0131z\u0131n konu\u015fmalar\u0131na tek t\u0131klamayla eri\u015fin. Ekibinizi y\u00f6netmek ve meslekta\u015flar\u0131n\u0131za bir an \u00f6nce yard\u0131m etmek. Ekip \u00fcyeleri aras\u0131nda i\u015fbirli\u011fine ihtiya\u00e7 duyuldu\u011funda bu \u00f6nemli bir avantajd\u0131r.  <\/p>\n<\/p>\n<h4 id=\"h_01HNWSN0BV79FJ56ZNB0GJ3JSJ\">Yeni bir sohbet kutusu<\/h4>\n<p>Aramalar\u0131 sona erdi\u011finde s\u0131ralay\u0131n. Tart\u0131\u015fmalar\u0131n\u0131z bitti\u011finde, kapatt\u0131\u011f\u0131n\u0131z t\u00fcm konu\u015fmalar\u0131n uygun bir g\u00f6r\u00fcn\u00fcm\u00fcn\u00fc tek bir \u00f6zel klas\u00f6rde g\u00f6rmek i\u00e7in bunlar\u0131 \u00e7\u00f6z\u00fcmleyin. Bu, konu\u015fmalar\u0131 y\u00f6netmeyi kolayla\u015ft\u0131r\u0131r ve kafa kar\u0131\u015f\u0131kl\u0131\u011f\u0131n\u0131 \u00f6nler.  <\/p>\n<\/p>\n<h4 id=\"h_01HNWSN0BVPMPHB1FWG79AKHSZ\">Biletler ve \u00e7a\u011fr\u0131lar i\u00e7in tek g\u00f6r\u00fcn\u00fcm<\/h4>\n<p>Sekmeler aras\u0131nda ge\u00e7i\u015f yapman\u0131za gerek yok. En acil aramalar\u0131n\u0131z bitti\u011finde bilete hemen ula\u015fabilirsiniz. Zamandan tasarruf sa\u011flar ve i\u015f s\u00fcrecini optimize eder.  <\/p>\n<\/p>\n<h2 id=\"h_01HV956CZ5EBE18MTGA394B8YB\"> <\/h2>\n<h2 id=\"how-to-use-oneinbox\">Posta kutusunu kullanma<\/h2>\n<p>Tidio hesab\u0131n\u0131za giri\u015f yapt\u0131\u011f\u0131n\u0131zda otomatik olarak yeni posta kutusu g\u00f6r\u00fcn\u00fcm\u00fcm\u00fcz\u00fc g\u00f6receksiniz. Daha sonra \u00e7a\u011fr\u0131 y\u00f6netiminizin g\u00fc\u00e7l\u00fc yeni g\u00f6r\u00fcn\u00fcm\u00fcn\u00fc kullanmaya devam edip etmeyece\u011finize veya Tidio kontrol panelinizden devre d\u0131\u015f\u0131 b\u0131rakarak eski \u00e7a\u011fr\u0131 g\u00f6r\u00fcn\u00fcm\u00fcne geri d\u00f6n\u00fcp d\u00f6nmeyece\u011finize karar verebilirsiniz. <\/p>\n<\/p>\n<h3 id=\"live-conversations-\">Canl\u0131 aramalar<\/h3>\n<p>Gelen kutunuzda, canl\u0131 sohbet konu\u015fmalar\u0131 i\u00e7in \u00fc\u00e7 sekme i\u00e7eren \u00fc\u00e7 ana g\u00f6r\u00fcnt\u00fcleme se\u00e7ene\u011fi g\u00f6receksiniz: <strong>Ba\u011flant\u0131s\u0131z<\/strong> , <strong>A\u00e7\u0131klar\u0131m<\/strong> ve <strong>\u00c7\u00f6z\u00fclm\u00fc\u015f<\/strong> .<\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/%D7%AA%D7%99%D7%91%D7%AA-%D7%94%D7%93%D7%95%D7%90%D7%A8-Inbox-%D7%9E%D7%9E%D7%A9%D7%A7-%D7%97%D7%96%D7%A7-%D7%9C%D7%A0%D7%99%D7%94%D7%95%D7%9C-%D7%94%D7%A9%D7%99%D7%97%D7%95%D7%AA-%D7%A9%D7%9C%D7%9A-Conversations.webp\" alt=\"bir gelen kutusu 2024-04-05, 15.41.09.png\" title=\"\"><\/p>\n<\/p>\n<h4 id=\"h_01HNWSN0BWE8JM4NVPDBC9JKMK\">ili\u015fkili de\u011fil<\/h4>\n<p>Atanmam\u0131\u015f sekmesi, sitenizdeki m\u00fc\u015fterilerden gelen ve hen\u00fcz herhangi bir operat\u00f6re atanmam\u0131\u015f t\u00fcm \u00e7a\u011fr\u0131lar\u0131 g\u00f6sterir. Bu, bir konu\u015fmay\u0131 al\u0131p kat\u0131labilece\u011finiz ve konu\u015fmay\u0131 operat\u00f6r olarak kendinize atayabilece\u011finiz ana klas\u00f6rd\u00fcr. <\/p>\n<\/p>\n<h4 id=\"h_01HNWSN0BXQAMC1TBK5VJG8RYH\">a\u00e7\u0131kl\u0131klar\u0131m<\/h4>\n<p>&#8220;A\u00e7\u0131klar\u0131m&#8221; sekmesi, operat\u00f6r olarak size atanan t\u00fcm \u00e7a\u011fr\u0131lar\u0131 g\u00f6sterir. Buras\u0131 yapt\u0131\u011f\u0131n\u0131z t\u00fcm konu\u015fmalar\u0131 takip edebilece\u011finiz merkezi bir yerdir. <\/p>\n<\/p>\n<h4 id=\"h_01HNWSN0BXYB9H5CBEQ0GEKYBG\">\u00e7\u00f6z\u00fcld\u00fc<\/h4>\n<p>&#8220;\u00c7\u00f6z\u00fcld\u00fc&#8221; sekmesi, biten t\u00fcm g\u00f6r\u00fc\u015fmelerinizi g\u00f6sterir. Bu, tamamlad\u0131\u011f\u0131n\u0131z t\u00fcm konu\u015fmalar\u0131 i\u00e7eren bir t\u00fcr tarih veya ar\u015fivdir. Bu, aramalar\u0131n ge\u00e7mi\u015fini izlemenize ve t\u00fcm m\u00fc\u015fterilerin yan\u0131tland\u0131\u011f\u0131ndan emin olman\u0131za olanak tan\u0131r.  <\/p>\n<p>Her sekmenin yan\u0131ndaki k\u0131rm\u0131z\u0131 saya\u00e7lar, sitenizin m\u00fc\u015fterilerinden gelen yeni mesajlar\u0131 size bildirecektir.<\/p>\n<\/p>\n<h3 id=\"01HSXKXKRP8MH4RVKS3SBZ5TN3\">operat\u00f6rlerin faaliyetleri<\/h3>\n<p><strong>Operat\u00f6rler<\/strong> sekmesi alt\u0131nda, \u00e7al\u0131\u015fmalar\u0131n\u0131 takip edebilece\u011finiz ve onlara konularda yard\u0131mc\u0131 olabilece\u011finiz operat\u00f6rlerin bir listesini g\u00f6receksiniz. Bu, ekip y\u00f6netimi i\u00e7in \u00f6nemli bir ara\u00e7t\u0131r. <\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729022958_750_%D7%AA%D7%99%D7%91%D7%AA-%D7%94%D7%93%D7%95%D7%90%D7%A8-Inbox-%D7%9E%D7%9E%D7%A9%D7%A7-%D7%97%D7%96%D7%A7-%D7%9C%D7%A0%D7%99%D7%94%D7%95%D7%9C-%D7%94%D7%A9%D7%99%D7%97%D7%95%D7%AA-%D7%A9%D7%9C%D7%9A-Conversations.webp\" alt=\"bir gelen kutusu 2024-04-05, 15.45.01.png\" title=\"\"><\/p>\n<\/p>\n<p>Se\u00e7ilen operat\u00f6r\u00fcn alt\u0131ndaki \u00e7a\u011fr\u0131ya t\u0131klayarak, di\u011fer operat\u00f6rlerden gelen \u00e7a\u011fr\u0131lar\u0131 onlara kat\u0131lmadan g\u00f6rebilirsiniz. Operat\u00f6r ve kullan\u0131c\u0131 konu\u015fmay\u0131 izledi\u011finizi g\u00f6rmeyecektir. Siz de sohbete kat\u0131l\u0131p yazmak istiyorsan\u0131z mavi renkli sohbete kat\u0131l butonuna t\u0131klay\u0131n.  <\/p>\n<\/p>\n<h3 id=\"Conversations-Views-\">g\u00f6r\u00fcnt\u00fcler<\/h3>\n<p><strong>G\u00f6r\u00fcn\u00fcmler<\/strong> \u00e7a\u011fr\u0131 g\u00f6r\u00fcn\u00fcmleri i\u015f y\u00fck\u00fcn\u00fcz\u00fc d\u00fczenlemenize yard\u0131mc\u0131 olabilir. Konu\u015fmalar\u0131 okumadan konu\u015fmalar\u0131n hangi konularla ilgili oldu\u011funu anlaman\u0131za ve \u00f6ncelikle acil yan\u0131t gerektiren sorunlar\u0131 \u00e7\u00f6zmenize yard\u0131mc\u0131 olabilirler. Bu, rezervasyonla ilgili t\u00fcm sorunlar ve sorular i\u00e7in m\u00fckemmel bir ara\u00e7t\u0131r. Bu, konu\u015fma konular\u0131n\u0131 ve kanallar\u0131n\u0131 operat\u00f6rleriniz veya ekipleriniz aras\u0131nda b\u00f6l\u00fc\u015ft\u00fcrerek sizin ve ekibinizin zaman\u0131 daha verimli y\u00f6netmenize yard\u0131mc\u0131 olabilir.   <\/p>\n<\/p>\n<p>G\u00f6r\u00fcnt\u00fcleme \u00f6zelli\u011fi, ziyaret\u00e7ilerin niyetlerinin ve kanallar\u0131n\u0131n <strong>(AI)<\/strong> otomatik olarak tan\u0131mlanmas\u0131n\u0131 sa\u011flar. Niyetler belirlendi\u011finde konu\u015fmalar niyet konular\u0131na g\u00f6re grupland\u0131r\u0131l\u0131r. Messenger ve Instagram&#8217;dan gelen mesajlar belirlenen kanal klas\u00f6rlerinde g\u00f6r\u00fcn\u00fcr.  <\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729022958_898_%D7%AA%D7%99%D7%91%D7%AA-%D7%94%D7%93%D7%95%D7%90%D7%A8-Inbox-%D7%9E%D7%9E%D7%A9%D7%A7-%D7%97%D7%96%D7%A7-%D7%9C%D7%A0%D7%99%D7%94%D7%95%D7%9C-%D7%94%D7%A9%D7%99%D7%97%D7%95%D7%AA-%D7%A9%D7%9C%D7%9A-Conversations.webp\" alt=\"bir gelen kutusu 2024-04-05, 15.48.48.png\" title=\"\"><\/p>\n<\/p>\n<h3 id=\"customview\">\u00d6zel ekran<\/h3>\n<p>Posta kutunuz i\u00e7in en uygun g\u00f6r\u00fcn\u00fcm\u00fc olu\u015fturman\u0131za yard\u0131mc\u0131 olmak amac\u0131yla g\u00f6r\u00fcn\u00fcmleri tercihlerinize g\u00f6re ayarlayabilirsiniz. Bu, \u00e7al\u0131\u015fman\u0131z\u0131 optimize etmenize olanak tan\u0131yan \u00f6nemli bir ara\u00e7t\u0131r. <\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\">\n<\/p>\n<p>\u015eu anda a\u015fa\u011f\u0131daki konular aras\u0131ndan se\u00e7im yapabilirsiniz:<\/p>\n<ul>\n<li>Canl\u0131 aramalar<\/li>\n<li>Aramalar \u00e7\u00f6z\u00fcld\u00fc<\/li>\n<li>\u0130li\u015fkilendirilmemi\u015f \u00e7a\u011fr\u0131lar<\/li>\n<\/ul>\n<p>Listenize daha fazla g\u00f6r\u00fcn\u00fcm eklemek i\u00e7in <strong>g\u00f6r\u00fcn\u00fcmler<\/strong> men\u00fcs\u00fcn\u00fcn yan\u0131ndaki <strong>+\/+<\/strong> d\u00fc\u011fmesini t\u0131klay\u0131n.<\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729022959_438_%D7%AA%D7%99%D7%91%D7%AA-%D7%94%D7%93%D7%95%D7%90%D7%A8-Inbox-%D7%9E%D7%9E%D7%A9%D7%A7-%D7%97%D7%96%D7%A7-%D7%9C%D7%A0%D7%99%D7%94%D7%95%D7%9C-%D7%94%D7%A9%D7%99%D7%97%D7%95%D7%AA-%D7%A9%D7%9C%D7%9A-Conversations.webp\" alt=\"bir gelen kutusu 2024-04-05, 15.51.11.png\" title=\"\"><\/p>\n<p class=\"wysiwyg-text-align-center\">\n<p class=\"wysiwyg-text-align-left\">G\u00f6r\u00fcn\u00fcmlerinizin gezinme men\u00fcs\u00fcne g\u00f6rmek istedi\u011finiz g\u00f6r\u00fcn\u00fcm\u00fcn <strong>ad\u0131n\u0131<\/strong> yaz\u0131n (bir <strong>emoji<\/strong> simgesi de ekleyebilirsiniz) ve bu \u00f6zel g\u00f6r\u00fcn\u00fcm\u00fc kimin g\u00f6rece\u011fine karar verin (bu, t\u00fcm ekip olabilir, yaln\u0131zca siz veya se\u00e7ilen operat\u00f6rler olabilir).<\/p>\n<p class=\"wysiwyg-text-align-left\"><strong>Kaynak Se\u00e7<\/strong> men\u00fcs\u00fcnden <strong>Canl\u0131 Aramalar&#8217;\u0131<\/strong> kullan\u0131n:<\/p>\n<p class=\"wysiwyg-text-align-left\">\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/help.tidio.com\/hc\/article_attachments\/13515665265308\" alt=\"bir gelen kutusu 2024-04-05, 15.51.40.png\" title=\"\"><\/p>\n<\/p>\n<p>Daha sonra ko\u015ful eklemeye ba\u015flayabilirsiniz. Bunlar, ayarlad\u0131\u011f\u0131n\u0131z filtrelere ba\u011fl\u0131 olarak ekran\u0131n ger\u00e7ekte ne g\u00f6sterece\u011fini belirleyecektir. \u00d6rne\u011fin, ekran\u0131n yaln\u0131zca bu kanallardaki konu\u015fmalar\u0131 g\u00f6stermesi i\u00e7in Messenger, Instagram veya WhatsApp gibi farkl\u0131 bir <strong>kanal<\/strong> se\u00e7ebilirsiniz:  <\/p>\n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729022959_758_%D7%AA%D7%99%D7%91%D7%AA-%D7%94%D7%93%D7%95%D7%90%D7%A8-Inbox-%D7%9E%D7%9E%D7%A9%D7%A7-%D7%97%D7%96%D7%A7-%D7%9C%D7%A0%D7%99%D7%94%D7%95%D7%9C-%D7%94%D7%A9%D7%99%D7%97%D7%95%D7%AA-%D7%A9%D7%9C%D7%9A-Conversations.webp\" alt=\"bir gelen kutusu 2024-04-05, 15.51.56.png\" title=\"\"><\/p>\n<\/p>\n<p>En \u00f6nemli \u015fey, <strong>niyeti<\/strong> se\u00e7ebilirsiniz; m\u00fc\u015fterinin destek ekibinizden ne isteyebilece\u011fini belirler (yapay zekan\u0131n yard\u0131m\u0131yla). Temel ama\u00e7 sa\u011flay\u0131c\u0131lar\u0131ndan birini se\u00e7ebilirsiniz: <\/p>\n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729022960_33_%D7%AA%D7%99%D7%91%D7%AA-%D7%94%D7%93%D7%95%D7%90%D7%A8-Inbox-%D7%9E%D7%9E%D7%A9%D7%A7-%D7%97%D7%96%D7%A7-%D7%9C%D7%A0%D7%99%D7%94%D7%95%D7%9C-%D7%94%D7%A9%D7%99%D7%97%D7%95%D7%AA-%D7%A9%D7%9C%D7%9A-Conversations.webp\" alt=\"bir gelen kutusu 2024-04-05, 15.52.29.png\" title=\"\"><\/p>\n<\/p>\n<p>Haz\u0131r oldu\u011funuzda se\u00e7imlerinizi onaylamak i\u00e7in mavi <strong>Olu\u015ftur<\/strong> d\u00fc\u011fmesini t\u0131klay\u0131n.<\/p>\n<p>M\u00fc\u015fteriler size mesaj g\u00f6ndermeye ve kendi niyetleriyle arama yapmaya ba\u015flad\u0131klar\u0131nda (\u00f6rne\u011fin bir sipari\u015fi iptal etmek istediklerinde), uygun ekran al\u0131nan \u00e7a\u011fr\u0131y\u0131 g\u00f6sterecektir. Tabii ki, her zaman oldu\u011fu gibi <strong>ilgisiz<\/strong> bir klas\u00f6re de kaydedilecektir: <\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729022960_553_%D7%AA%D7%99%D7%91%D7%AA-%D7%94%D7%93%D7%95%D7%90%D7%A8-Inbox-%D7%9E%D7%9E%D7%A9%D7%A7-%D7%97%D7%96%D7%A7-%D7%9C%D7%A0%D7%99%D7%94%D7%95%D7%9C-%D7%94%D7%A9%D7%99%D7%97%D7%95%D7%AA-%D7%A9%D7%9C%D7%9A-Conversations.webp\" alt=\"bir gelen kutusu 2024-04-05, 15.55.13.png\" title=\"\"><\/p>\n<p class=\"wysiwyg-text-align-left\">\n<\/p>\n<p>Mevcut g\u00f6r\u00fcn\u00fcmleri d\u00fczenlemek i\u00e7in listeden se\u00e7ilen bir g\u00f6r\u00fcn\u00fcme ve ard\u0131ndan \u00fcstte konunun ad\u0131n\u0131n yan\u0131ndaki \u00fc\u00e7 noktaya t\u0131klay\u0131n. <strong>D\u00fczenleme<\/strong> se\u00e7ene\u011fini kullan\u0131n: <\/p>\n<p class=\"wysiwyg-text-align-center\">\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/1729022960_471_%D7%AA%D7%99%D7%91%D7%AA-%D7%94%D7%93%D7%95%D7%90%D7%A8-Inbox-%D7%9E%D7%9E%D7%A9%D7%A7-%D7%97%D7%96%D7%A7-%D7%9C%D7%A0%D7%99%D7%94%D7%95%D7%9C-%D7%94%D7%A9%D7%99%D7%97%D7%95%D7%AA-%D7%A9%D7%9C%D7%9A-Conversations.webp\" alt=\"bir gelen kutusu 2024-04-05, 15.53.39.png\" title=\"\"><\/p>\n<\/p>\n<p>Art\u0131k g\u00f6r\u00fcn\u00fcm\u00fc tekrar ayarlayabilece\u011finiz d\u00fczenleme penceresini g\u00f6receksiniz.<\/p>\n<\/p>\n<p>L\u00fctfen unutmay\u0131n: ekran\u0131n silinmesi, ekran\u0131n i\u00e7indeki mesajlar\u0131n silinmesine neden olmaz. \u0130letiler, \u0130li\u015fkilendirilmemi\u015f veya \u00c7\u00f6z\u00fcmlenmi\u015f gibi di\u011fer sekmelerde bulunmaya devam edecektir. <\/p>\n<\/p>\n<p>Tidio&#8217;daki ama\u00e7 ekranlar\u0131n\u0131n \u00f6zelle\u015ftirilmesi, operat\u00f6rlerin \u00e7al\u0131\u015fma ortamlar\u0131n\u0131 kendi \u00f6zel ihtiya\u00e7lar\u0131na g\u00f6re uyarlamalar\u0131na olanak tan\u0131yarak, gelen mesajlara daha kolay ve daha h\u0131zl\u0131 yan\u0131t verilmesini sa\u011flar. Operat\u00f6rler, belirli g\u00f6r\u00fc\u015f ve bilgilere \u00f6ncelik vererek daha verimli ve etkili \u00e7al\u0131\u015fabilir ve sonu\u00e7ta m\u00fc\u015fteri deneyimini iyile\u015ftirebilir. <\/p>\n<\/p>\n<h4 id=\"h_01HNWSN0BYMYN1DRTB3198RV7T\">G\u00f6stergeler nas\u0131l \u00e7al\u0131\u015f\u0131yor?<\/h4>\n<p>Ama\u00e7 konular\u0131ndan birini i\u00e7eren yeni <strong>, ilgisiz<\/strong> bir mesaj geldi\u011finde, bu mesaj otomatik olarak mesajla birlikte niyetler veya kanallar klas\u00f6rlerinden birine s\u0131ralan\u0131r (mesaj\u0131n s\u0131ralanmas\u0131 i\u00e7in bir kelimeden uzun olmas\u0131 gerekir).<\/p>\n<\/p>\n<p>Operat\u00f6r taraf\u0131ndan se\u00e7ilen hedef veya kanala sahip t\u00fcm aramalar (ayr\u0131ca daha \u00f6nce operat\u00f6re atanan aramalar da) bu g\u00f6r\u00fcn\u00fcmde operat\u00f6r taraf\u0131ndan g\u00f6r\u00fclebilecektir.<\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\">\n<\/p>\n<p>\u015eu anda yaln\u0131zca \u0130ngilizce konu\u015fmalar\u0131n konu olarak s\u0131n\u0131fland\u0131r\u0131labilece\u011fini ve sistemimizin yaln\u0131zca m\u00fc\u015fteri taraf\u0131ndan g\u00f6nderilen ilk mesaj\u0131 kontrol etti\u011fini l\u00fctfen unutmay\u0131n. Bu, &#8220;Merhaba&#8221; gibi yaln\u0131zca tek kelime i\u00e7eren mesajlar\u0131n konu gruplar\u0131na g\u00f6re s\u0131ralanmayaca\u011f\u0131 anlam\u0131na gelir. <\/p>\n<\/div>\n<p><a href=\"https:\/\/help.tidio.com\/hc\/en-us\/articles\/6105231808796-The-Inbox-A-powerful-interface-for-managing-your-Conversations\" target=\"_blank\" rel=\"noopener\">Kaynak ba\u011flant\u0131  <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tidio Mailbox, \u00e7a\u011fr\u0131 biletlerini y\u00f6netmek i\u00e7in g\u00fc\u00e7l\u00fc bir ara\u00e7t\u0131r. Bu yaz\u0131da, ileti\u015fim s\u00fcre\u00e7lerini edinmenize ve m\u00fc\u015fterilerinizin destek deneyimini geli\u015ftirmenize yard\u0131mc\u0131 olmak i\u00e7in posta kutusunun yararlar\u0131 ve i\u015flevleri konusunda size rehberlik edece\u011fiz. Posta kutusunun avantajlar\u0131 Tidio posta kutusu, destek deneyiminizi geli\u015ftirebilecek \u00e7ok \u00e7e\u015fitli avantajlar sunar. \u0130\u015fte temel faydalardan baz\u0131lar\u0131: Konu\u015fmalar\u0131 daha ak\u0131ll\u0131ca d\u00fczenleyin Meslekta\u015flar\u0131n\u0131z\u0131n konu\u015fmalar\u0131na kolay [&hellip;]<\/p>\n","protected":false},"author":9274,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17035],"tags":[13803,17036],"course-author":[],"course-level":[],"course-type":[],"class_list":["post-287756","post","type-post","status-publish","format-standard","hentry","category-kilavuzlar-tidio-kilavuzu","tag-rehberleri","tag-tidio-kilavuzu"],"acf":[],"_links":{"self":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts\/287756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/users\/9274"}],"replies":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/comments?post=287756"}],"version-history":[{"count":0,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts\/287756\/revisions"}],"wp:attachment":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/media?parent=287756"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/categories?post=287756"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/tags?post=287756"},{"taxonomy":"course-author","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/course-author?post=287756"},{"taxonomy":"course-level","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/course-level?post=287756"},{"taxonomy":"course-type","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/course-type?post=287756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}