{"id":287645,"date":"2024-12-24T17:24:12","date_gmt":"2024-12-24T17:24:12","guid":{"rendered":"https:\/\/gfssite.local\/sohbet-botlari-icin-tidioda-departmanlar-bolumler-nasil-yonetilir\/"},"modified":"2024-12-24T17:24:12","modified_gmt":"2024-12-24T17:24:12","slug":"sohbet-botlari-icin-tidioda-departmanlar-bolumler-nasil-yonetilir","status":"publish","type":"post","link":"https:\/\/globalfinanceschool.com\/tr\/sohbet-botlari-icin-tidioda-departmanlar-bolumler-nasil-yonetilir\/","title":{"rendered":"Sohbet botlar\u0131 i\u00e7in Tidio’da departmanlar (B\u00f6l\u00fcmler) nas\u0131l y\u00f6netilir?"},"content":{"rendered":"

Tidio’da sohbetinizi d\u00fczenlemenize ve daha iyi bir m\u00fc\u015fteri deneyimi yaratman\u0131za yard\u0131mc\u0131 olacak bir s\u0131n\u0131f sistemimiz var. Departmanlar\u0131 kullanarak konu\u015fmalar\u0131 konulara veya alanlara g\u00f6re b\u00f6lebilirsiniz. Bu \u015fekilde her m\u00fc\u015fterinin ihtiya\u00e7 duydu\u011fu yard\u0131m\u0131 almas\u0131n\u0131 sa\u011flayabilirsiniz. <\/p>\n

S\u0131n\u0131flar nas\u0131l tan\u0131mlan\u0131r:<\/h2>\n
    \n
  1. Tidio hesab\u0131n\u0131za (Tidio) giri\u015f yap\u0131n.<\/li>\n
  2. Kontrol Panelindeki ‘Departmanlar’ kategorisine eri\u015fin.<\/li>\n
  3. ‘Departman Ekle’ye t\u0131klay\u0131n ve etki alan\u0131n\u0131 tan\u0131mlayan ad\u0131 girin.<\/li>\n
  4. \u0130sterseniz a\u00e7\u0131klama ve gerekirse bot da ekleyebilirsiniz.<\/li>\n<\/ol>\n

    S\u0131n\u0131flar nas\u0131l kullan\u0131l\u0131r:<\/h2>\n

    M\u00fc\u015fteri sizinle ileti\u015fime ge\u00e7ti\u011finde \u00e7a\u011fr\u0131n\u0131n hangi departmanda dondurulaca\u011f\u0131n\u0131 se\u00e7ebilirsiniz. Teknik destek, sat\u0131\u015f veya ba\u015fka bir konuyla m\u0131 ilgili? Bu, yan\u0131t ekibinin \u00e7a\u011fr\u0131lar\u0131 en verimli \u015fekilde y\u00f6netebilmesini sa\u011flar. <\/p>\n

    [note_box]
    \n \u0130pucu: \u00c7ok fazla soru alan bir departman\u0131n\u0131z varsa, m\u00fc\u015fterilerin basit sorunlar\u0131 kendilerinin \u00e7\u00f6zmesine yard\u0131mc\u0131 olabilecek s\u0131k sorulan sorular\u0131 (SSS) veya otomatik k\u0131lavuzlar\u0131 eklemeyi d\u00fc\u015f\u00fcn\u00fcn. Bu hem sizin hem de m\u00fc\u015fterileriniz i\u00e7in zaman kazand\u0131rabilir!
    \n[\/note_box]<\/p>\n

    S\u0131n\u0131flar\u0131 kullanman\u0131n avantajlar\u0131:<\/h2>\n
      \n
    • \u00c7a\u011fr\u0131 y\u00f6netiminin iyile\u015ftirilmesi.<\/li>\n
    • M\u00fc\u015fteri ihtiya\u00e7lar\u0131na daha do\u011fru yan\u0131t.<\/li>\n
    • \u0130yile\u015ftirilmi\u015f m\u00fc\u015fteri deneyimi ve s\u00fcre\u00e7 optimizasyonu.<\/li>\n<\/ul>\n

      Tidio’daki departmanlar\u0131 kullanarak hizmetinizi geli\u015ftirebilir ve her m\u00fc\u015fterinin ihtiya\u00e7 duydu\u011fu yard\u0131m\u0131 en iyi \u015fekilde almas\u0131n\u0131 sa\u011flayabilirsiniz.<\/p>\n

      [fact_box]
      \n \u0130lgin\u00e7 kullan\u0131m: Bir\u00e7ok k\u00fc\u00e7\u00fck i\u015fletme, sat\u0131\u015f \u00e7a\u011fr\u0131lar\u0131n\u0131 m\u00fc\u015fteri hizmetlerinden ay\u0131rmak i\u00e7in Tidio’daki departmanlar\u0131 kullan\u0131r, bu da ekiplerin kendi alanlar\u0131na odaklanmas\u0131na ve verimlili\u011fi art\u0131rmas\u0131na olanak tan\u0131r. \u00d6rne\u011fin, bir sat\u0131\u015f departman\u0131 potansiyel m\u00fc\u015fterileri d\u00f6n\u00fc\u015ft\u00fcrmeye odaklanabilirken m\u00fc\u015fteri hizmetleri departman\u0131 teknik sorunlar\u0131 ele alabilir.
      \n[\/fact_box]<\/p>\n","protected":false},"excerpt":{"rendered":"

      Tidio’da sohbetinizi d\u00fczenlemenize ve daha iyi bir m\u00fc\u015fteri deneyimi yaratman\u0131za yard\u0131mc\u0131 olacak bir s\u0131n\u0131f sistemimiz var. Departmanlar\u0131 kullanarak konu\u015fmalar\u0131 konulara veya alanlara g\u00f6re b\u00f6lebilirsiniz. Bu \u015fekilde her m\u00fc\u015fterinin ihtiya\u00e7 duydu\u011fu yard\u0131m\u0131 almas\u0131n\u0131 sa\u011flayabilirsiniz. S\u0131n\u0131flar nas\u0131l tan\u0131mlan\u0131r: Tidio hesab\u0131n\u0131za (Tidio) giri\u015f yap\u0131n. Kontrol Panelindeki ‘Departmanlar’ kategorisine eri\u015fin. ‘Departman Ekle’ye t\u0131klay\u0131n ve etki alan\u0131n\u0131 tan\u0131mlayan ad\u0131 girin. […]<\/p>\n","protected":false},"author":9274,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17035],"tags":[13803,17036],"class_list":["post-287645","post","type-post","status-publish","format-standard","hentry","category-kilavuzlar-tidio-kilavuzu","tag-rehberleri","tag-tidio-kilavuzu"],"_links":{"self":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts\/287645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/users\/9274"}],"replies":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/comments?post=287645"}],"version-history":[{"count":0,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts\/287645\/revisions"}],"wp:attachment":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/media?parent=287645"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/categories?post=287645"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/tags?post=287645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}