{"id":287633,"date":"2024-12-24T17:23:27","date_gmt":"2024-12-24T17:23:27","guid":{"rendered":"https:\/\/gfssite.local\/tidio-yardim-masasinda-ozel-bilet-gorunumleri\/"},"modified":"2024-12-24T17:23:27","modified_gmt":"2024-12-24T17:23:27","slug":"tidio-yardim-masasinda-ozel-bilet-gorunumleri","status":"publish","type":"post","link":"https:\/\/globalfinanceschool.com\/tr\/tidio-yardim-masasinda-ozel-bilet-gorunumleri\/","title":{"rendered":"Tidio Yard\u0131m Masas\u0131nda \u00f6zel bilet g\u00f6r\u00fcn\u00fcmleri"},"content":{"rendered":"<div class=\"article-body\">\n<p>\u00d6zel g\u00f6r\u00fcn\u00fcmler olu\u015fturma yetene\u011fi, Tidio kartlar\u0131n\u0131z\u0131 d\u00fczenlemenize yard\u0131mc\u0131 olacak \u00e7ok yararl\u0131 bir ara\u00e7t\u0131r.<\/p>\n<p>Varsay\u0131lan olarak, yard\u0131m sisteminiz yaln\u0131zca \u00fc\u00e7 genel klas\u00f6r i\u00e7erir: <strong>Atanmam\u0131\u015f<\/strong> , <strong>A\u00e7\u0131k Biletlerim<\/strong> ve <strong>\u00c7\u00f6z\u00fcm<\/strong> . Ancak g\u00f6r\u00fcn\u00fcmlerle kendi filtrelerinizi olu\u015fturabilirsiniz; Bu, belirledi\u011finiz <strong>ko\u015fullara<\/strong> ba\u011fl\u0131 olarak farkl\u0131 bilet t\u00fcrlerini ayr\u0131 ayr\u0131 g\u00f6rmenize olanak tan\u0131r. <\/p>\n<h2 id=\"h_01HNZBR7K9DW0YMQVZ4B21W0V6\" class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"\u00f6zel bilet g\u00f6r\u00fcn\u00fcmleri 2024-04-09, 12.40.44.png\" title=\"\"><\/h2>\n<\/p>\n<p>Kartlar\u0131n\u0131z\u0131 farkl\u0131 kategorilere ay\u0131rman\u0131n ve arad\u0131\u011f\u0131n\u0131z kart t\u00fcr\u00fcne h\u0131zl\u0131 bir \u015fekilde eri\u015fmenin pratik bir yoludur.<\/p>\n<\/p>\n<p><strong>Bu makalede \u015funlar\u0131 \u00f6\u011freneceksiniz:<\/strong><\/p>\n<\/p>\n<h2 id=\"h_01HNZBMWBV0PTQVHQ36MPNY7A5\">\u00d6zel g\u00f6r\u00fcn\u00fcmler olu\u015fturma<\/h2>\n<\/p>\n<p><strong>G\u00f6r\u00fcn\u00fcmlerin<\/strong> listesini posta kutunuzun sol taraf\u0131nda, <strong>kartlar<\/strong> listesinin alt\u0131nda g\u00f6rebilirsiniz:<\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056307_450_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"\u00f6zel bilet g\u00f6r\u00fcn\u00fcmleri 2024-04-09, 12.41.35.png\" width=\"254\" height=\"283\" title=\"\"><\/p>\n<\/p>\n<h4 id=\"h_01HNZQ9RTPNTGQY7PHW0DCK4J4\">Yeni bir g\u00f6r\u00fcn\u00fcm ekle<\/h4>\n<p>Burada t\u00fcm \u00f6zel g\u00f6r\u00fcn\u00fcmlerinizi olu\u015fturabilir ve ard\u0131ndan bunlara g\u00f6z atabilirsiniz. \u0130\u015farete <strong>ve daha fazlas\u0131na (+)<\/strong> t\u0131klay\u0131n ve <strong>G\u00f6r\u00fcn\u00fcm Olu\u015ftur<\/strong> se\u00e7ene\u011fini kullan\u0131n: <\/p>\n<\/p>\n<h2 id=\"h_01HNZQT89QT4CJQKVZHES1DFMT\" class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056307_475_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"\u00f6zel bilet g\u00f6r\u00fcn\u00fcmleri 2024-04-09, 12.42.02.png\" title=\"\"><\/h2>\n<\/p>\n<p>Ekran ayar\u0131 se\u00e7eneklerini i\u00e7eren yeni bir a\u00e7\u0131l\u0131r pencere g\u00f6receksiniz. Burada yeni ekran\u0131n temel ayarlar\u0131n\u0131 (ad ve g\u00f6r\u00fcn\u00fcrl\u00fck gibi) ve ekran\u0131n hangi kartlar\u0131 g\u00f6r\u00fcnt\u00fcleyece\u011fini belirleyecek ko\u015fullar\u0131 tan\u0131mlayacaks\u0131n\u0131z. <\/p>\n<\/p>\n<h2 id=\"01HNZBVJV71E0BG87TAQ3T7892\" class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056307_334_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2024-02-06, 14.51.51.png\" width=\"601\" height=\"212\" title=\"\"><\/h2>\n<\/p>\n<h4 id=\"h_01HNZQAQM088G9RTPC2JMK2C62\">Temel ekran ayarlar\u0131n\u0131 yap\u0131land\u0131rma<\/h4>\n<p>Burada, g\u00f6r\u00fcn\u00fcm listenizde bu \u015fekilde g\u00f6r\u00fcnece\u011finden g\u00f6r\u00fcn\u00fcm\u00fcn\u00fcz i\u00e7in <strong>bir ad<\/strong> se\u00e7meniz gerekir. G\u00f6rmeyi kolayla\u015ft\u0131rmak i\u00e7in bilet kutunuzda ekran simgesi olarak kullan\u0131lacak <strong>bir emoji<\/strong> se\u00e7ebilirsiniz (ve se\u00e7melisiniz!). Bu durumda biletleri <strong>kaynak kayna\u011f\u0131<\/strong> olarak se\u00e7ti\u011finizden emin olun (\u00e7\u00fcnk\u00fc canl\u0131 sohbetleri kaynak olarak se\u00e7mek yaln\u0131zca gelen sohbetler i\u00e7in i\u015fe yarayacakt\u0131r). Ayr\u0131ca <strong>g\u00f6r\u00fcn\u00fcm\u00fcn<\/strong> kimlere g\u00f6r\u00fcnece\u011fini de se\u00e7meniz gerekecektir: yaln\u0131zca siz, hesab\u0131n\u0131zdaki t\u00fcm operat\u00f6rler veya yaln\u0131zca se\u00e7ilen operat\u00f6rler.   <\/p>\n<\/p>\n<h4 id=\"h_01HNZQBAHK85DMBCTFA3NY0Z97\">Ekran\u0131n ayr\u0131nt\u0131l\u0131 ko\u015fullar\u0131n\u0131n ayarlanmas\u0131<\/h4>\n<p>Bir sonraki ad\u0131m, yeni g\u00f6r\u00fcn\u00fcm\u00fcn\u00fcz\u00fcn <strong>ko\u015fullar\u0131n\u0131<\/strong> ayarlamakt\u0131r. Ko\u015fullar temel olarak kartlar\u0131n\u0131z\u0131 filtrelemenin farkl\u0131 yollar\u0131d\u0131r ve a\u015fa\u011f\u0131dakilere dayanabilir: <\/p>\n<ul>\n<li>Kart durumu (a\u00e7\u0131k, beklemede, kapal\u0131)<\/li>\n<li>Kart\u0131n olu\u015fturulma tarihi<\/li>\n<li>kart operat\u00f6r\u00fc<\/li>\n<li>Kart kategorileri<\/li>\n<li>E-posta konular\u0131ndaki anahtar kelimeler<\/li>\n<\/ul>\n<p>Ayr\u0131ca gelecekte faydal\u0131 bulabilece\u011finiz yeni bir filtre \u00f6nerme se\u00e7ene\u011finiz de var!<\/p>\n<h2 id=\"01HNZC1TBK4M5RJ5HM838CCCAT\" class=\"wysiwyg-text-align-center\"> <\/h2>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056308_415_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" width=\"180\" height=\"321\" alt=\"\" title=\"\"><\/p>\n<\/p>\n<p>Bir filtre se\u00e7tikten sonra, filtrenin neyi aramas\u0131 gerekti\u011fini tan\u0131mlay\u0131n; \u00f6rne\u011fin, hangi kart durumlar\u0131n\u0131n dikkate al\u0131nmas\u0131 (veya dikkate al\u0131nmamas\u0131) veya e-postan\u0131n konusunun hangi kelimelerin par\u00e7as\u0131 olmas\u0131 gerekti\u011fi.<\/p>\n<\/p>\n<h4 id=\"h_01HP1WMT0Y12KCP0QY9FHY300K\">Birden fazla ko\u015ful i\u00e7in VE\/VEYA mant\u0131\u011f\u0131n\u0131 kullanma<\/h4>\n<p>Birden fazla filtre eklerseniz <strong>VE\/VEYA mant\u0131\u011f\u0131ndan<\/strong> yararlanabilirsiniz; bu, \u00f6zel g\u00f6r\u00fcn\u00fcm\u00fcn\u00fcz i\u00e7in daha karma\u015f\u0131k ko\u015fullar tan\u0131mlaman\u0131za olanak tan\u0131r.<\/p>\n<p><strong>VE&#8217;yi<\/strong> iki farkl\u0131 filtre aras\u0131nda kulland\u0131\u011f\u0131n\u0131zda, bunlar\u0131 her iki filtrenin de e\u015fit \u015fekilde kullan\u0131lmas\u0131n\u0131 sa\u011flayacak bir ko\u015fulda birle\u015ftirmi\u015f olursunuz. Ko\u015ful yaln\u0131zca her iki filtrenin de ba\u015far\u0131l\u0131 olmas\u0131 durumunda kar\u015f\u0131lanacakt\u0131r. \u00d6te yandan <strong>OR<\/strong> , filtrelerden yaln\u0131zca birinin ba\u015far\u0131l\u0131 olmas\u0131 gereken bir ko\u015ful olu\u015fturman\u0131za olanak tan\u0131r.  <\/p>\n<p>Daha \u00f6nce bahsedilenlere ek olarak, daha karma\u015f\u0131k ko\u015fullar i\u00e7in <strong>ayr\u0131 filtre k\u00fcmeleri<\/strong> tan\u0131mlamak \u00fczere VE\/VEYA&#8217;y\u0131 da kullanabilirsiniz (\u00f6rne\u011fin, ba\u015far\u0131l\u0131 olmas\u0131 gereken bir filtre k\u00fcmesi ayarlayabilir, ard\u0131ndan a\u015fa\u011f\u0131daki durumlarda kullan\u0131lacak ikinci bir filtre k\u00fcmesi ayarlayabilirsiniz). ilk set ba\u015far\u0131s\u0131z olur).<\/p>\n<p>A\u015fa\u011f\u0131daki iki g\u00f6r\u00fcn\u00fcm tan\u0131m\u0131 \u00f6rne\u011fine bakal\u0131m.<\/p>\n<\/p>\n<h4 id=\"h_01HP20QNQA30ZNSV0CK0R1PFYZ\">\u00d6rnek tan\u0131m #1<\/h4>\n<p>\u00d6rne\u011fin, yaln\u0131zca hasarl\u0131 veya hatal\u0131 \u00fcr\u00fcnlerin iadesiyle ilgili biletleri filtrelemek i\u00e7in basit bir <strong>iade<\/strong> g\u00f6r\u00fcn\u00fcm\u00fc olu\u015fturaca\u011f\u0131z. Ekranda &#8220;a\u00e7\u0131k&#8221; veya &#8220;beklemede&#8221; olan biletler g\u00f6sterilecektir ve e-postan\u0131n konusu en az bir spesifik kelime veya kelime \u00f6be\u011fi i\u00e7ermelidir. <\/p>\n<p><strong>Kart durum<\/strong> filtresi ekledikten sonra sa\u011fdaki <strong>art\u0131 (+)<\/strong> d\u00fc\u011fmesini kullan\u0131n:<\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056308_365_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2024-02-07, 14.49.44.png\" width=\"600\" height=\"187\" title=\"\"><\/p>\n<\/p>\n<p>Art\u0131k ba\u015fka bir filtre ekleyebilir ve bu filtrelerin her ikisinin de ba\u015far\u0131l\u0131 olmas\u0131 gerekti\u011fine veya bunlardan birinin yeterli olup olmad\u0131\u011f\u0131na karar verebilirsiniz. Bu durumda <strong>OR<\/strong> kullanaca\u011f\u0131z, dolay\u0131s\u0131yla kart\u0131n durumu &#8220;a\u00e7\u0131k&#8221; veya &#8220;beklemede&#8221; olmal\u0131d\u0131r.\n<\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056308_403_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2024-02-07, 14.50.34.png\" width=\"616\" height=\"117\" title=\"\"><\/p>\n<\/p>\n<p>Bu iki filtre, yeni g\u00f6r\u00fcn\u00fcm\u00fcn\u00fcz\u00fcn ko\u015fulu olarak birlikte \u00e7al\u0131\u015f\u0131r. Art\u0131k mevcut filtrelerinizin alt\u0131ndaki <strong>Ko\u015ful Ekle&#8217;yi<\/strong> t\u0131klayarak ba\u015fka bir filtre grubu ekleyebilirsiniz: <\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056308_129_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2024-02-07, 14.54.28.png\" width=\"301\" height=\"213\" title=\"\"><\/p>\n<\/p>\n<p>Burada da AND veya OR kullan\u0131m\u0131 aras\u0131nda karar vermeniz gerekir (\u015fu anki \u00f6rne\u011fimiz i\u00e7in <strong>AND&#8217;e<\/strong> ihtiyac\u0131m\u0131z var) ve ard\u0131ndan di\u011fer filtreleri gerekti\u011fi gibi eklemeniz gerekir. Bu durumda, <strong>e-posta konu<\/strong> filtresini <strong>VEYA<\/strong> mant\u0131\u011f\u0131yla ba\u011flant\u0131l\u0131 olarak birka\u00e7 kez ekliyoruz; Bu, konunun belirtilen kelimelerden veya ifadelerden birini i\u00e7ermesini sa\u011flar: <\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056309_790_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2024-02-07, 14.55.13.png\" width=\"608\" height=\"257\" title=\"\"><\/p>\n<\/p>\n<p>Yukar\u0131daki gibi bir kurulumla, e-posta konusu belirli bir kelime veya kelime \u00f6be\u011fi i\u00e7eren a\u00e7\u0131k veya bekleyen t\u00fcm biletler ekranda g\u00f6sterilecektir.<\/p>\n<p>AND\/OR mant\u0131\u011f\u0131n\u0131 biraz farkl\u0131 bir \u015fekilde kullanarak ayn\u0131 sonucu elde edebilirsiniz. Yukar\u0131daki kurulumda <strong>iade g\u00f6r\u00fcn\u00fcm\u00fcn\u00fcn farkl\u0131 bir versiyonunu<\/strong> olu\u015fturabilirsiniz ve bu ayn\u0131 temel etkiye sahip olacakt\u0131r: <\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056309_779_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2024-02-07, 14.57.30.png\" width=\"616\" height=\"459\" title=\"\"><\/p>\n<\/p>\n<p>\u0130ade g\u00f6r\u00fcn\u00fcm\u00fcn\u00fcn bu s\u00fcr\u00fcm\u00fc de ayn\u0131 \u015feyi yapar: e-posta konusu belirtilen \u00fc\u00e7 kelimeden veya ifadeden birini i\u00e7eren t\u00fcm a\u00e7\u0131k veya bekleyen destek taleplerini (yani hen\u00fcz \u00e7\u00f6z\u00fcmlenmemi\u015f t\u00fcm bildirimleri) yans\u0131t\u0131r.<\/p>\n<\/p>\n<h4 id=\"h_01HP20QTF14TGYXJP1BEQ3SZRF\">\u00d6rnek tan\u0131m #2<\/h4>\n<p>A\u015fa\u011f\u0131daki \u00f6rnekte \u00f6zel g\u00f6r\u00fcn\u00fcm acil biletlerin toplanmas\u0131na y\u00f6neliktir; Bu durumda bu, <strong>yeni<\/strong> (durum: a\u00e7\u0131k) ve konu sat\u0131r\u0131nda &#8221; <strong>fazla \u00fccret<\/strong> &#8221; veya &#8221; <strong>geri \u00f6deme<\/strong> &#8221; kelimesi bulunan kartlar anlam\u0131na gelir:<\/p>\n<\/p>\n<h2 id=\"01HNZCDAJ6J1HMCCD949J0CTDC\" class=\"wysiwyg-text-align-center\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056309_921_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2024-02-06, 14.53.20.png\" width=\"609\" height=\"375\" title=\"\"><\/h2>\n<p class=\"wysiwyg-text-align-left\">\n<p class=\"wysiwyg-text-align-left\">\n<p class=\"wysiwyg-text-align-left\">G\u00f6r\u00fcn\u00fcm\u00fc ayarlamay\u0131 tamamlad\u0131\u011f\u0131n\u0131zda, g\u00f6r\u00fcn\u00fcm\u00fc posta kutunuza eklemek i\u00e7in <strong>Olu\u015ftur&#8217;a<\/strong> t\u0131klay\u0131n.<\/p>\n<p class=\"wysiwyg-text-align-left\">\n<p class=\"wysiwyg-text-align-left\">\n<h2 id=\"h_01HNZRB6FRHBPP09T9F6ZE06D8\" class=\"wysiwyg-text-align-left\">Ger\u00e7ek ekranlara \u00f6rnek<\/h2>\n<p class=\"wysiwyg-text-align-left\">\n<p class=\"wysiwyg-text-align-left\">A\u015fa\u011f\u0131da birka\u00e7 d\u00fczeltilmi\u015f g\u00f6r\u00fcn\u00fcm\u00fc \u00e7al\u0131\u015f\u0131rken g\u00f6rebilirsiniz &#8211; <strong>acil<\/strong> bir g\u00f6r\u00fcn\u00fcm ve <strong>beklemede olan<\/strong> biraz farkl\u0131 iki g\u00f6r\u00fcn\u00fcm:<\/p>\n<p class=\"wysiwyg-text-align-left\">\n<h2 id=\"h_01HNZQT89QKQBNKWRTBQ8HHGS4\" class=\"wysiwyg-text-align-center\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056309_220_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"\u00f6zel bilet g\u00f6r\u00fcn\u00fcmleri 2024-04-09, 12.42.49.png\" width=\"531\" height=\"394\" title=\"\"><\/h2>\n<\/p>\n<p>Daha \u00f6nce de belirtildi\u011fi gibi <strong>Acil<\/strong> G\u00f6r\u00fcn\u00fcm, yeni olan ve e-posta konusu &#8220;Fazla \u00dccretlendirildi&#8221; veya &#8220;\u0130ade&#8221; kelimesini i\u00e7eren t\u00fcm biletleri g\u00f6sterir. Yukar\u0131daki \u00f6rnekte, iki <strong>bekleyen<\/strong> g\u00f6r\u00fcn\u00fcm, operat\u00f6r\u00fcn durumu zaten &#8220;beklemede&#8221; olarak de\u011fi\u015ftirdi\u011fi biletleri g\u00f6sterir &#8211; ancak ikisi de biraz farkl\u0131d\u0131r. <\/p>\n<p><strong>Beklemede<\/strong> genel g\u00f6r\u00fcn\u00fcm\u00fc, durumu &#8220;Beklemede&#8221; olan t\u00fcm kartlar\u0131 g\u00f6sterir:  <\/p>\n<\/p>\n<h2 id=\"h_01HNZQT89QC4YDMG4G99G5ATP6\" class=\"wysiwyg-text-align-center\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056310_556_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"\u00f6zel bilet g\u00f6r\u00fcn\u00fcmleri 2024-04-09, 12.43.15.png\" width=\"553\" height=\"408\" title=\"\"><\/h2>\n<\/p>\n<p>Bununla birlikte, <strong>bekleyen g\u00f6r\u00fcn\u00fcm ($$$)<\/strong> daha uzmanla\u015fm\u0131\u015ft\u0131r; yaln\u0131zca e-posta konusu muhasebe veya parayla ilgili s\u00f6zc\u00fckler i\u00e7eren bekleyen biletler i\u00e7indir:<\/p>\n<\/p>\n<h2 id=\"01HV22783Q9HD03AB912BHY1KJ\" class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056310_268_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"\u00f6zel bilet g\u00f6r\u00fcn\u00fcmleri 2024-04-09, 12.43.26.png\" title=\"\"><\/h2>\n<\/p>\n<p>Bir kart\u0131n <strong>ayn\u0131 anda birden fazla g\u00f6r\u00fcn\u00fcmde nas\u0131l listelenebilece\u011fine<\/strong> dikkat edin; Bunun nedeni, olu\u015fturdu\u011funuz g\u00f6r\u00fcn\u00fcmlerin \u00e7ak\u0131\u015fan ko\u015fullara sahip olabilmesidir. Bu, alabilece\u011finiz farkl\u0131 t\u00fcrdeki biletleri y\u00f6netmek veya ekibinizin \u00e7al\u0131\u015fmas\u0131n\u0131 ayr\u0131nt\u0131l\u0131 bir \u015fekilde organize etmek i\u00e7in \u00e7ok yararl\u0131 olabilir. <\/p>\n<\/p>\n<p>Ayr\u0131ca, t\u00fcm biletlerinizin asl\u0131nda \u00fc\u00e7 ana klas\u00f6rden birine kaydedildi\u011fini unutmay\u0131n: <strong>Atanmam\u0131\u015f<\/strong> , <strong>Biletlerim A\u00e7\u0131k<\/strong> veya <strong>\u00c7\u00f6z\u00fcm<\/strong> . \u00d6zel g\u00f6r\u00fcn\u00fcmleriniz, kartlar\u0131 g\u00f6rmeyi kolayla\u015ft\u0131rmak i\u00e7in filtrelemenize olanak tan\u0131yan kategorilerdir: <\/p>\n<\/p>\n<h2 id=\"01HNZR4PKNHGY6CA033PT96BH6\" class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056310_917_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"\u00f6zel bilet g\u00f6r\u00fcn\u00fcmleri 2024-04-09, 12.45.28.png\" title=\"\"><\/h2>\n<\/p>\n<h2 id=\"h_01HNZBMZ6NE8485PSPDRZF58C3\">G\u00f6r\u00fcn\u00fcmlerinizi y\u00f6netin<\/h2>\n<\/p>\n<p>G\u00f6r\u00fcn\u00fcmlerinizden birinin \u00e7al\u0131\u015fma \u015feklini de\u011fi\u015ftirmek isterseniz (veya onu silmeyi tercih ederseniz), de\u011fi\u015fiklikleri istedi\u011finiz zaman yapabilirsiniz. De\u011fi\u015ftirmek istedi\u011finiz g\u00f6r\u00fcn\u00fcm\u00fc a\u00e7\u0131n ve yukar\u0131daki noktalara t\u0131klay\u0131n: <\/p>\n<\/p>\n<h2 id=\"01HNZRBZP6Y555FKRHFJRCJYK0\" class=\"wysiwyg-text-align-center\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729056310_225_%D7%AA%D7%A6%D7%95%D7%92%D7%95%D7%AA-%D7%9B%D7%A8%D7%98%D7%99%D7%A1-%D7%9E%D7%95%D7%AA%D7%90%D7%9E%D7%95%D7%AA-%D7%90%D7%99%D7%A9%D7%99%D7%AA-Helpdesk.webp\" alt=\"\u00f6zel bilet g\u00f6r\u00fcn\u00fcmleri 2024-04-09, 12.46.18.png\" width=\"565\" height=\"192\" title=\"\"><\/h2>\n<\/p>\n<p>Bu, ge\u00e7erli g\u00f6r\u00fcn\u00fcm\u00fc <strong>d\u00fczenlemenize<\/strong> (g\u00f6r\u00fcn\u00fcm\u00fc olu\u015fturmak i\u00e7in kulland\u0131\u011f\u0131n\u0131z ayarlar penceresini kullanarak) veya tamamen <strong>silmenize<\/strong> olanak tan\u0131r.<\/p>\n<\/p>\n<p>Bir ekran\u0131 de\u011fi\u015ftirirseniz veya kald\u0131r\u0131rsan\u0131z (veya g\u00f6r\u00fcn\u00fcrl\u00fck ayarlar\u0131n\u0131 de\u011fi\u015ftirirseniz), ilgili kartlar do\u011frudan etkilenmeyecektir. Bir bileti silmeye karar vermedi\u011finiz s\u00fcrece, t\u00fcm biletleriniz her zaman genel <strong>bilet<\/strong> kutunuzda mevcuttur. <\/p>\n<h2 id=\"h_01HNZBMZ6NE8485PSPDRZF58C3\">\u00d6zet<\/h2>\n<p>Sonu\u00e7 olarak, \u00f6zel g\u00f6r\u00fcn\u00fcmler Tidio&#8217;da \u00f6nemli bir bilet y\u00f6netimi arac\u0131d\u0131r. Bu g\u00f6r\u00fcn\u00fcmlerin yard\u0131m\u0131yla biletlerinizi ihtiya\u00e7lar\u0131n\u0131za uygun \u015fekilde d\u00fczenleyebilir, i\u015f s\u00fcrecinizi optimize edebilirsiniz. G\u00f6r\u00fcn\u00fcmleri olu\u015fturma s\u00fcreci basittir ancak g\u00f6r\u00fcn\u00fcmlerin beklentilerinizi kar\u015f\u0131lad\u0131\u011f\u0131ndan emin olmak i\u00e7in ayr\u0131nt\u0131lara dikkat edilmesi gerekir.  <\/p>\n<p>\u0130htiya\u00e7lar\u0131n\u0131z veya ekibinizin ihtiya\u00e7lar\u0131 de\u011fi\u015ftik\u00e7e ekranlar\u0131n\u0131z\u0131 d\u00fczenli aral\u0131klarla g\u00fcncellemeyi unutmaman\u0131z da \u00f6nemlidir. Eski veya alakas\u0131z g\u00f6r\u00fcn\u00fcmler i\u015f ak\u0131\u015f\u0131n\u0131z\u0131 etkileyebilir; bu nedenle mevcut g\u00f6r\u00fcn\u00fcmlerinizi g\u00f6zden ge\u00e7irip gerekiyorsa de\u011fi\u015fiklik yapman\u0131z iyi bir fikirdir. <\/p>\n<p>Genel olarak \u00f6zelle\u015ftirilmi\u015f g\u00f6r\u00fcn\u00fcmler destek talepleriyle \u00e7al\u0131\u015f\u0131rken verimlili\u011finizi art\u0131rabilir, en \u00f6nemli destek taleplerine odaklanman\u0131za olanak tan\u0131r ve daha iyi m\u00fc\u015fteri hizmeti sunman\u0131za yard\u0131mc\u0131 olabilir.<\/p>\n<p>Ba\u015fka sorular\u0131n\u0131z varsa veya \u00f6zel g\u00f6r\u00fcn\u00fcmler olu\u015fturma konusunda ek yard\u0131ma ihtiyac\u0131n\u0131z varsa Tidio Destek ile ileti\u015fime ge\u00e7mekten veya web sitelerinde bulunan e\u011fitimlere ve kaynaklara g\u00f6z atmaktan \u00e7ekinmeyin.<\/p>\n<\/div>\n<p><a href=\"https:\/\/help.tidio.com\/hc\/en-us\/articles\/12504280832668-Custom-Ticket-Views-Helpdesk\" target=\"_blank\" rel=\"noopener\">Kaynak ba\u011flant\u0131  <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00d6zel g\u00f6r\u00fcn\u00fcmler olu\u015fturma yetene\u011fi, Tidio kartlar\u0131n\u0131z\u0131 d\u00fczenlemenize yard\u0131mc\u0131 olacak \u00e7ok yararl\u0131 bir ara\u00e7t\u0131r. Varsay\u0131lan olarak, yard\u0131m sisteminiz yaln\u0131zca \u00fc\u00e7 genel klas\u00f6r i\u00e7erir: Atanmam\u0131\u015f , A\u00e7\u0131k Biletlerim ve \u00c7\u00f6z\u00fcm . Ancak g\u00f6r\u00fcn\u00fcmlerle kendi filtrelerinizi olu\u015fturabilirsiniz; Bu, belirledi\u011finiz ko\u015fullara ba\u011fl\u0131 olarak farkl\u0131 bilet t\u00fcrlerini ayr\u0131 ayr\u0131 g\u00f6rmenize olanak tan\u0131r. Kartlar\u0131n\u0131z\u0131 farkl\u0131 kategorilere ay\u0131rman\u0131n ve arad\u0131\u011f\u0131n\u0131z kart t\u00fcr\u00fcne [&hellip;]<\/p>\n","protected":false},"author":9274,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[17035],"tags":[13803,17036],"course-author":[],"course-level":[],"course-type":[],"class_list":["post-287633","post","type-post","status-publish","format-standard","hentry","category-kilavuzlar-tidio-kilavuzu","tag-rehberleri","tag-tidio-kilavuzu"],"acf":[],"_links":{"self":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts\/287633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/users\/9274"}],"replies":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/comments?post=287633"}],"version-history":[{"count":0,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts\/287633\/revisions"}],"wp:attachment":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/media?parent=287633"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/categories?post=287633"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/tags?post=287633"},{"taxonomy":"course-author","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/course-author?post=287633"},{"taxonomy":"course-level","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/course-level?post=287633"},{"taxonomy":"course-type","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/course-type?post=287633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}