{"id":287589,"date":"2024-12-24T17:19:09","date_gmt":"2024-12-24T17:19:09","guid":{"rendered":"https:\/\/gfssite.local\/e-postalar-tidio-yardim-masasi-sistemine-nasil-aktarilir\/"},"modified":"2024-12-24T17:19:09","modified_gmt":"2024-12-24T17:19:09","slug":"e-postalar-tidio-yardim-masasi-sistemine-nasil-aktarilir","status":"publish","type":"post","link":"https:\/\/globalfinanceschool.com\/tr\/e-postalar-tidio-yardim-masasi-sistemine-nasil-aktarilir\/","title":{"rendered":"E-postalar Tidio Yard\u0131m Masas\u0131 sistemine nas\u0131l aktar\u0131l\u0131r"},"content":{"rendered":"<div class=\"article-body\">\n<p>Tidio&#8217;da, di\u011fer posta sa\u011flay\u0131c\u0131lar\u0131ndan gelen e-postalar\u0131 otomatik olarak do\u011frudan Tidio paneline iletebilirsiniz. Bu <strong>Yard\u0131m Masas\u0131<\/strong> \u00f6zelli\u011fiyle, Tidio&#8217;da gelen t\u00fcm e-postalar\u0131n\u0131z\u0131 bilet olarak alabilir ve <strong>Biletler<\/strong> klas\u00f6r\u00fc arac\u0131l\u0131\u011f\u0131yla y\u00f6netebilirsiniz. <\/p>\n<p>Genel olarak yard\u0131m masas\u0131 ara\u00e7lar\u0131m\u0131z hakk\u0131nda daha fazla bilgi edinmek istiyorsan\u0131z bu ayr\u0131nt\u0131l\u0131 makaleye gidin.<\/p>\n<p><strong>Bu makalede \u015funlar\u0131 \u00f6\u011freneceksiniz:<\/strong><\/p>\n<h2 id=\"add-mailbox-to-tidio\">Tidio&#8217;ya posta kutusu nas\u0131l eklenir<\/h2>\n<p><strong>Ayarlar<\/strong> kategorisine giderek harici posta kutunuzu (veya birden fazla posta kutusunu) ekleyebilirsiniz.&gt; Tidio y\u00f6netici panelinizdeki <strong>yard\u0131m masas\u0131<\/strong> :<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/%D7%9CForward-Emails-to-Tidio-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2024-06-04, 15.17.48.png\" title=\"\"><\/p>\n<p>&#8230; ve mavi renkli <strong>Posta kutunuzu ba\u011flay\u0131n<\/strong> d\u00fc\u011fmesine t\u0131klay\u0131n:<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729055188_339_%D7%9CForward-Emails-to-Tidio-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2024-06-04, 15.18.35.png\" title=\"\"><\/p>\n<p>A\u00e7\u0131l\u0131r pencerede, aralar\u0131ndan se\u00e7im yapabilece\u011finiz iki se\u00e7enek g\u00f6receksiniz: <strong>mevcut bir postay\u0131 ba\u011flamak<\/strong> veya <strong>yeni bir adres olu\u015fturmak<\/strong> (Tidio alan ad\u0131n\u0131 kullanarak).<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729055188_544_%D7%9CForward-Emails-to-Tidio-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2024-06-04, 15.34.15.png\" title=\"\"><\/p>\n<h3 id=\"h_01HGACG5KG9PSTVZ1GWB0P9XTJ\">Mevcut postayla ba\u011flant\u0131<\/h3>\n<p>Mevcut e-posta adresinizden e-postalar\u0131 y\u00f6nlendirmek istedi\u011finizde bu se\u00e7ene\u011fi kullan\u0131n. A\u015fa\u011f\u0131daki alana e-posta adresinizi yazabilirsiniz. <\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729055188_246_%D7%9CForward-Emails-to-Tidio-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2023-11-28, 08.48.58.png\" title=\"\"><\/p>\n<p>Mevcut posta kutunuzu ba\u011flamak i\u00e7in ayr\u0131nt\u0131l\u0131 talimatlar g\u00f6rece\u011finiz ikinci ad\u0131ma ula\u015fmak i\u00e7in <strong>\u0130leri&#8217;ye<\/strong> t\u0131klay\u0131n. \u0130htiyac\u0131n\u0131za ba\u011fl\u0131 olarak farkl\u0131 <strong>talimat<\/strong> gruplar\u0131 aras\u0131ndan se\u00e7im yapabilirsiniz: <\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729055189_15_%D7%9CForward-Emails-to-Tidio-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2024-06-04, 15.28.52.png\" title=\"\"><\/p>\n<p>Listedeki se\u00e7eneklerden birini se\u00e7ti\u011finizde, posta kutunuzu ba\u011flamak i\u00e7in size ad\u0131m ad\u0131m talimatlar sunulacakt\u0131r. Gmail, Google Apps, Outlook veya Office 365 kullanm\u0131yorsan\u0131z <strong>Di\u011fer posta kutusu sa\u011flay\u0131c\u0131s\u0131<\/strong> se\u00e7ene\u011fini se\u00e7in. Bu size Tidio y\u00f6nlendirme adresinizi hemen sa\u011flayacakt\u0131r:  <\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729055189_100_%D7%9CForward-Emails-to-Tidio-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2023-11-28, 08.59.16.png\" title=\"\"><\/p>\n<p>Gmail veya Outlook&#8217;ta oldu\u011fu gibi, bu benzersiz y\u00f6nlendirme adresini posta kutusu ayarlar\u0131n\u0131zda kullanman\u0131z gerekecektir. Bunu do\u011fru yapt\u0131\u011f\u0131n\u0131zda, gelen t\u00fcm e-postalar\u0131n\u0131z Tidio&#8217;nun <strong>Biletler<\/strong> klas\u00f6r\u00fcnde g\u00f6r\u00fcnmeye ba\u015flayacakt\u0131r. <\/p>\n<h3 id=\"h_01HGACG5KGGAZ2ZR9GK5V9ZFQC\">Yeni bir e-posta adresi olu\u015fturun<\/h3>\n<p>Bu se\u00e7ene\u011fi yaln\u0131zca mevcut bir posta adresiniz olmad\u0131\u011f\u0131nda veya Tidio ile \u00f6zellikle yaln\u0131zca y\u00f6nlendirme amac\u0131yla yeni bir posta adresi olu\u015fturmak istedi\u011finizde kullan\u0131n. Bu e-posta adresi <strong>@tidio.xyz<\/strong> alan\u0131n\u0131 kullanacakt\u0131r. Yaln\u0131zca takma ad\u0131 yazabilirsiniz.  <\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729055189_130_%D7%9CForward-Emails-to-Tidio-Helpdesk.webp\" alt=\"Ekran g\u00f6r\u00fcnt\u00fcs\u00fc 2023-11-28, 08.45.57.png\" title=\"\"><\/p>\n<p><strong>\u0130leri&#8217;ye<\/strong> t\u0131klad\u0131\u011f\u0131n\u0131zda, olu\u015fturdu\u011funuz yeni adresin Yard\u0131m Masas\u0131 kategorisinde kay\u0131tl\u0131 oldu\u011funu ve kullan\u0131ma hemen onayland\u0131\u011f\u0131n\u0131 g\u00f6receksiniz:<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729055189_852_%D7%9CForward-Emails-to-Tidio-Helpdesk.webp\" alt=\"yard\u0131m masas\u0131 2024-04-08, 16.03.54.png\" title=\"\"><\/p>\n<p>[note_box]  \u0130pucu: @tidio.xyz alan ad\u0131nda yeni bir e-posta adresi kullan\u0131yorsan\u0131z, bunu yaln\u0131zca \u00f6nemli veya acil e-postalar i\u00e7in kullan\u0131lacak \u015fekilde ayarlayabilirsiniz. Bu \u015fekilde rutin e-postalar\u0131, acil m\u00fcdahale gerektiren e-postalardan ay\u0131rabilirsiniz. [\/note_box&gt;  <\/p>\n<h2 id=\"cancel-email-forwarding-\">E-posta y\u00f6nlendirmenin iptali<\/h2>\n<p><strong>Ayarlar&#8217;a<\/strong> gidin&gt; E-posta iletmeyi iptal etmek i\u00e7in Tidio panelindeki <strong>Yard\u0131m Masas\u0131<\/strong> . Ba\u011flant\u0131s\u0131n\u0131 kesmek istedi\u011finiz posta kutusunun sa\u011f taraf\u0131nda <strong>Sil<\/strong> d\u00fc\u011fmesini t\u0131klay\u0131n: <\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729055190_710_%D7%9CForward-Emails-to-Tidio-Helpdesk.webp\" alt=\"Screen_Shot_2021-12-14_at_19.37.42.png\" title=\"\"><\/p>\n<p>Se\u00e7iminizi onaylad\u0131\u011f\u0131n\u0131zda posta kutunuz panelden kald\u0131r\u0131lacakt\u0131r. L\u00fctfen unutmay\u0131n: Bu, aktar\u0131m\u0131n kendisini iptal etmez! <\/p>\n<p>\u0130letmeyi tamamen iptal etmek i\u00e7in, Tidio&#8217;nun benzersiz y\u00f6nlendirme adresini harici posta kutusu ayarlar\u0131n\u0131zdan (\u00f6r. Gmail, Outlook veya di\u011ferleri) kald\u0131rmal\u0131s\u0131n\u0131z. Bunun ad\u0131mlar\u0131 her sa\u011flay\u0131c\u0131 i\u00e7in biraz farkl\u0131d\u0131r. <\/p>\n<h3 id=\"gmail\">Gmail<\/h3>\n<p>Posta kutunuza giri\u015f yap\u0131n, Denetim Masas\u0131&#8217;ndaki <strong>Di\u015fli<\/strong> simgesini t\u0131klay\u0131n ve <strong>Ayarlar&#8217;\u0131<\/strong> se\u00e7in.<\/p>\n<p><strong>Y\u00f6nlendirme ve POP\/IMAP<\/strong> sekmesini se\u00e7in ve daha \u00f6nce ekledi\u011finiz e-posta adresini etkileyecek olan <strong>\u0130letmeyi devre d\u0131\u015f\u0131 b\u0131rak<\/strong> se\u00e7ene\u011fini se\u00e7in.<\/p>\n<h3 id=\"outlookcom-office-365\">Outlook.com ve Office 365:<\/h3>\n<p>Posta kutusunun sa\u011f \u00fcst k\u00f6\u015fesindeki <strong>Di\u015fli<\/strong> simgesini se\u00e7in ve <strong>Se\u00e7enekler&#8217;i<\/strong> se\u00e7in.<\/p>\n<p>Se\u00e7enekler sayfas\u0131ndan <strong>Hesap<\/strong> b\u00f6l\u00fcm\u00fcndeki <strong>Y\u00f6nlendirme<\/strong> sekmesini a\u00e7\u0131n.<\/p>\n<p><strong>\u0130letmeyi durdur<\/strong> se\u00e7ene\u011fini se\u00e7in ve <strong>Kaydet&#8217;i<\/strong> t\u0131klay\u0131n.<\/p>\n<h3 id=\"for-other-email-providers\">Di\u011fer posta sa\u011flay\u0131c\u0131lar\u0131<\/h3>\n<p>\u0130letim ayarlar\u0131n\u0131z\u0131 bulun ve @tidioreply.com benzersiz e-posta adresini ayarlardan kald\u0131r\u0131n.<\/p>\n<h2 id=\"additional-features\">Tidio&#8217;nun ek \u00f6zellikleri<\/h2>\n<p>Tidio, e-posta g\u00f6ndermenin \u00f6tesinde m\u00fc\u015fteri deneyiminizi geli\u015ftirebilecek \u00e7ok \u00e7e\u015fitli ek \u00f6zellikler sunar:<\/p>\n<ul>\n<li><strong>Canl\u0131 Sohbet:<\/strong> M\u00fc\u015fterilerinizin sizinle ger\u00e7ek zamanl\u0131 ileti\u015fim kurmas\u0131na izin verin.<\/li>\n<li><strong>Otomasyon:<\/strong> S\u0131k sorulan sorulara otomatik yan\u0131tlar ayarlayabilirsiniz.<\/li>\n<li><strong>Raporlar ve istatistikler:<\/strong> Ekibinizin performans\u0131na ili\u015fkin \u00f6ng\u00f6r\u00fcler edinin.<\/li>\n<li><strong>Entegrasyonlar:<\/strong> CRM, e-ticaret platformlar\u0131 ve daha fazlas\u0131 gibi ek ara\u00e7larla ba\u011flant\u0131.<\/li>\n<\/ul>\n<h3 id=\"chat-live\">canl\u0131 sohbet<\/h3>\n<p>Canl\u0131 sohbet, m\u00fc\u015fteri hizmetlerini geli\u015ftirmek isteyen her i\u015fletme i\u00e7in \u00f6nemli bir ara\u00e7t\u0131r. Tidio ile web sitenize kolayca canl\u0131 sohbet ekleyerek m\u00fc\u015fterilerinizin soru sormas\u0131na ve an\u0131nda yan\u0131t almas\u0131na olanak tan\u0131yabilirsiniz. <\/p>\n<h3 id=\"automation\">otomasyon<\/h3>\n<p>S\u00fcre\u00e7 otomasyonu size \u00e7ok zaman kazand\u0131rabilir. Tidio, s\u0131k sorulan sorulara otomatik yan\u0131tlar ayarlaman\u0131za olanak tan\u0131r; b\u00f6ylece m\u00fc\u015fterileriniz, siz m\u00fcsait olmad\u0131\u011f\u0131n\u0131zda bile an\u0131nda yan\u0131t al\u0131r. <\/p>\n<h3 id=\"reports\">Raporlar ve istatistikler<\/h3>\n<p>Raporlar ve istatistikler sayesinde ekibinizin performans\u0131n\u0131 takip edebilir ve m\u00fc\u015fteriler taraf\u0131ndan hangi genel sorular\u0131n soruldu\u011funu g\u00f6rebilirsiniz. Bu, hizmetinizi geli\u015ftirmenize ve en \u00f6nemli konulara odaklanman\u0131za yard\u0131mc\u0131 olabilir. <\/p>\n<h3 id=\"integrations\">entegrasyonlar<\/h3>\n<p>Tidio \u00e7ok \u00e7e\u015fitli ara\u00e7larla entegrasyonlar sunar, b\u00f6ylece Tidio&#8217;yu CRM sisteminize, e-ticaret platformlar\u0131n\u0131za ve i\u015fletmenizde kulland\u0131\u011f\u0131n\u0131z di\u011fer ara\u00e7lara ba\u011flayabilirsiniz.<\/p>\n<h2 id=\"conclusion\">\u00d6zet<\/h2>\n<p>Tidio ile m\u00fc\u015fterilerinizle olan t\u00fcm e-postalar\u0131n\u0131z\u0131 ve ileti\u015fimlerinizi kolay ve verimli bir \u015fekilde y\u00f6netebilirsiniz. E-posta y\u00f6nlendirme \u00f6zelli\u011fi, Tidio&#8217;nun sundu\u011fu bir\u00e7ok \u00f6zellikten yaln\u0131zca biridir ve ek ara\u00e7lar, m\u00fc\u015fteri deneyiminizi \u00f6nemli \u00f6l\u00e7\u00fcde geli\u015ftirebilir. <\/p>\n<p>Ba\u015fka sorular\u0131n\u0131z varsa veya Tidio hakk\u0131nda daha fazla bilgi edinmek istiyorsan\u0131z bizimle ileti\u015fime ge\u00e7mekten \u00e7ekinmeyin!<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Tidio&#8217;da, di\u011fer posta sa\u011flay\u0131c\u0131lar\u0131ndan gelen e-postalar\u0131 otomatik olarak do\u011frudan Tidio paneline iletebilirsiniz. Bu Yard\u0131m Masas\u0131 \u00f6zelli\u011fiyle, Tidio&#8217;da gelen t\u00fcm e-postalar\u0131n\u0131z\u0131 bilet olarak alabilir ve Biletler klas\u00f6r\u00fc arac\u0131l\u0131\u011f\u0131yla y\u00f6netebilirsiniz. Genel olarak yard\u0131m masas\u0131 ara\u00e7lar\u0131m\u0131z hakk\u0131nda daha fazla bilgi edinmek istiyorsan\u0131z bu ayr\u0131nt\u0131l\u0131 makaleye gidin. Bu makalede \u015funlar\u0131 \u00f6\u011freneceksiniz: Tidio&#8217;ya posta kutusu nas\u0131l eklenir Ayarlar kategorisine giderek [&hellip;]<\/p>\n","protected":false},"author":9274,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17035],"tags":[13803,17036],"class_list":["post-287589","post","type-post","status-publish","format-standard","hentry","category-kilavuzlar-tidio-kilavuzu","tag-rehberleri","tag-tidio-kilavuzu"],"_links":{"self":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts\/287589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/users\/9274"}],"replies":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/comments?post=287589"}],"version-history":[{"count":0,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts\/287589\/revisions"}],"wp:attachment":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/media?parent=287589"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/categories?post=287589"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/tags?post=287589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}