{"id":287563,"date":"2024-12-24T17:17:04","date_gmt":"2024-12-24T17:17:04","guid":{"rendered":"https:\/\/gfssite.local\/sohbet-robotlari-icin-tidioda-sss-akisi-nasil-olusturulur\/"},"modified":"2024-12-24T17:17:04","modified_gmt":"2024-12-24T17:17:04","slug":"sohbet-robotlari-icin-tidioda-sss-akisi-nasil-olusturulur","status":"publish","type":"post","link":"https:\/\/globalfinanceschool.com\/tr\/sohbet-robotlari-icin-tidioda-sss-akisi-nasil-olusturulur\/","title":{"rendered":"Sohbet robotlar\u0131 i\u00e7in Tidio&#8217;da SSS Ak\u0131\u015f\u0131 nas\u0131l olu\u015fturulur?"},"content":{"rendered":"<div class=\"article-body\">\n<p>SSS ak\u0131\u015f\u0131 ziyaret\u00e7ilerinizin en s\u0131k sordu\u011fu sorular\u0131 yan\u0131tlayabilir. Web sitenizin ziyaret\u00e7ileri soruyu t\u0131klayacak ve ak\u0131\u015f gerekli yan\u0131tlar\u0131 sa\u011flayacakt\u0131r. <\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\">\n<p>Ziyaret\u00e7ilerinizin sorular\u0131 ne zaman g\u00f6rmesini istedi\u011finize ba\u011fl\u0131 olarak, ilk site ziyareti tetikleyicisiyle SSS ak\u0131\u015f\u0131n\u0131 otomasyonunuza ekleyebilir veya farkl\u0131 bir tetikleyiciyle ayr\u0131 olarak olu\u015fturabilirsiniz.<\/p>\n<\/p>\n<h2 id=\"ready-to-use-faq-bot-template\">Kullan\u0131ma haz\u0131r bir SSS ak\u0131\u015f\u0131 \u015fablonu<\/h2>\n<\/p>\n<p>Kullan\u0131ma haz\u0131r SSS ak\u0131\u015f\u0131 \u015fablonumuz t\u00fcm m\u00fc\u015fterilerimizin kullan\u0131m\u0131na a\u00e7\u0131kt\u0131r. SSS \u015fablonunu Tidio hesab\u0131n\u0131zdaki \u0130leti\u015fim \u0130yile\u015ftirme \u015eablonlar\u0131 kategorisi alt\u0131ndaki <strong>Ak\u0131\u015flar<\/strong> panelinde bulabilirsiniz. Faaliyet g\u00f6sterdi\u011finiz sekt\u00f6re ba\u011fl\u0131 olarak bu, \u00e7evrimi\u00e7i ma\u011fazalar, <strong>restoranlar<\/strong> vb. <strong>i\u00e7in SSS ak\u0131\u015f\u0131<\/strong> olarak i\u015faretlenecektir.  <\/p>\n<p class=\"wysiwyg-text-align-center\">\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/%D7%A6%D7%95%D7%A8-%D7%96%D7%A8%D7%99%D7%9E%D7%AA-FAQ-FAQ-Flow-%D7%91-Tidiocom.webp\" alt=\"\" title=\"\"><\/p>\n<p class=\"wysiwyg-text-align-center\">\n<p class=\"wysiwyg-text-align-center\">\n<h2 id=\"create-own-faq-bot\">Kendi SSS ak\u0131\u015f\u0131n\u0131z\u0131 olu\u015fturun<\/h2>\n<\/p>\n<p>SSS ak\u0131\u015f\u0131n\u0131 s\u0131f\u0131rdan olu\u015fturmak i\u00e7in <strong>Ak\u0131\u015flar<\/strong> kategorisine (soldaki men\u00fcdeki ak\u0131\u015f simgesi) gidin ve <strong>S\u0131f\u0131rdan olu\u015ftur<\/strong> se\u00e7ene\u011fini se\u00e7in.<\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729033057_651_%D7%A6%D7%95%D7%A8-%D7%96%D7%A8%D7%99%D7%9E%D7%AA-FAQ-FAQ-Flow-%D7%91-Tidiocom.webp\" alt=\"SSS olu\u015ftur 2024-03-07, 17.36.03.png\" title=\"\"><\/p>\n<p class=\"wysiwyg-text-align-center\">\n<p class=\"wysiwyg-text-align-center\">\n<h3 id=\"choose-the-trigger\">Tetikleyiciyi se\u00e7in<\/h3>\n<\/p>\n<p>Yay\u0131n d\u00fczenleyicisine girdi\u011finizde bir tetikleyici se\u00e7meniz istenecektir. Tetik, ak\u0131m\u0131n yolunu ba\u015flatan bir noktad\u0131r; ak\u0131m\u0131n hangi durumlarda ba\u015flayaca\u011f\u0131n\u0131 belirler. <\/p>\n<p>Ak\u0131\u015f\u0131 sitenizi hemen ziyaret eden yeni ki\u015filere g\u00f6stermek i\u00e7in <strong>\u0130lk Site Ziyareti tetikleyicisini<\/strong> kullanman\u0131z\u0131 \u00f6neririz. Ancak, ak\u0131\u015f\u0131n bir ziyaret\u00e7i sohbet widget&#8217;\u0131n\u0131z\u0131 a\u00e7t\u0131\u011f\u0131nda y\u00fcr\u00fct\u00fclmesini tercih ediyorsan\u0131z, tam olarak <strong>sohbet simgesi t\u0131klama tetikleyicisini<\/strong> kullanmak isteyebilirsiniz. <\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729033057_465_%D7%A6%D7%95%D7%A8-%D7%96%D7%A8%D7%99%D7%9E%D7%AA-FAQ-FAQ-Flow-%D7%91-Tidiocom.webp\" alt=\"SSS olu\u015ftur 2024-03-07, 17.39.32.png\" title=\"\"><\/p>\n<\/p>\n<h3 id=\"add-questions\">Soru ekle<\/h3>\n<\/p>\n<p>Tetikleyiciyi se\u00e7tikten sonra, yan\u0131tlamak istedi\u011finiz sorular\u0131 g\u00f6r\u00fcnt\u00fclemek i\u00e7in <strong>Karar (h\u0131zl\u0131 yan\u0131tlar)<\/strong> eylemini ekleyin. D\u00fczenlemek i\u00e7in listeden noktay\u0131 se\u00e7ip \u0131zgaraya s\u00fcr\u00fckledi\u011finizde, otomatik olarak tetikleyicinize ba\u011flanacakt\u0131r. <\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729033057_377_%D7%A6%D7%95%D7%A8-%D7%96%D7%A8%D7%99%D7%9E%D7%AA-FAQ-FAQ-Flow-%D7%91-Tidiocom.webp\" alt=\"SSS olu\u015ftur 2024-03-07, 17.42.09.png\" title=\"\"><\/p>\n<\/p>\n<p>\u015eimdi sa\u011fdaki d\u00fczenleme penceresinde <strong>Karar (h\u0131zl\u0131 yan\u0131tlar)<\/strong> noktas\u0131n\u0131n i\u00e7eri\u011fini d\u00fczenleyin. Yan\u0131tlanmas\u0131n\u0131 istedi\u011finiz en s\u0131k sorulan sorular\u0131 <strong>H\u0131zl\u0131 yan\u0131t ekle<\/strong> b\u00f6l\u00fcm\u00fcne ekleyebilirsiniz. <\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729033057_655_%D7%A6%D7%95%D7%A8-%D7%96%D7%A8%D7%99%D7%9E%D7%AA-FAQ-FAQ-Flow-%D7%91-Tidiocom.webp\" alt=\"SSS olu\u015ftur 2024-03-07, 17.43.29.png\" title=\"\"><\/p>\n<p class=\"wysiwyg-text-align-center\">\n<\/p>\n<h3 id=\"add-answers-\">Yan\u0131t ekle<\/h3>\n<\/p>\n<p><strong>Karar (h\u0131zl\u0131 yan\u0131tlar)<\/strong> noktas\u0131n\u0131 kapat\u0131n, d\u00fczenleme penceresini a\u00e7\u0131n ve eylemler listesinden, soru say\u0131s\u0131n\u0131 i\u00e7eren <strong>bir sohbet mesaj\u0131n\u0131<\/strong> d\u00fczenleme k\u0131lavuzuna s\u00fcr\u00fckleyin. \u0130\u015finiz bitti\u011finde, a\u015fa\u011f\u0131daki gif&#8217;te g\u00f6sterildi\u011fi gibi her noktaya bir ok s\u00fcr\u00fckleyin. <\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/%D7%A6%D7%95%D7%A8-%D7%96%D7%A8%D7%99%D7%9E%D7%AA-FAQ-FAQ-Flow-%D7%91-Tidiocom.gif\" alt=\"faq.gif olu\u015ftur\" title=\"\"><\/p>\n<figure class=\"wp-block-image\">\n<div class=\"fr-img-space-wrap\">\n<p class=\"undefined\">\n<\/div>\n<\/figure>\n<p><strong>Sohbet mesaj\u0131 g\u00f6nder<\/strong> noktalar\u0131n\u0131n her birine bir soru atand\u0131\u011f\u0131nda, sorular\u0131n yan\u0131tlar\u0131n\u0131 bu noktalar\u0131n her birine yazmaya ba\u015flayabilirsiniz. Bunlar, bir ziyaret\u00e7inin listeden belirli bir soruyu se\u00e7ti\u011fi her seferde ak\u0131\u015f\u0131n verece\u011fi yan\u0131tlard\u0131r. <\/p>\n<\/p>\n<p class=\"wysiwyg-text-align-center\"><img decoding=\"async\" src=\"https:\/\/live-msl.local\/wp-content\/uploads\/2024\/10\/1729033058_258_%D7%A6%D7%95%D7%A8-%D7%96%D7%A8%D7%99%D7%9E%D7%AA-FAQ-FAQ-Flow-%D7%91-Tidiocom.webp\" alt=\"SSS olu\u015ftur 2024-03-07, 17.45.15.png\" title=\"\"><\/p>\n<\/p>\n<p>Daha sonra site ziyaret\u00e7ilerinizin yan\u0131tlar\u0131 yararl\u0131 bulup bulmad\u0131\u011f\u0131n\u0131 \u00f6l\u00e7mek i\u00e7in yararl\u0131l\u0131k \u00f6l\u00e7\u00fct\u00fcm\u00fcz\u00fc de kullanabilirsiniz.<\/p>\n<\/p>\n<p>Art\u0131k yay\u0131n haz\u0131r oldu\u011funa g\u00f6re d\u00fczenleme panelinin sa\u011f \u00fcst k\u00f6\u015fesinden yay\u0131n\u0131 <strong>kaydedip sitenizde \u00e7al\u0131\u015ft\u0131rabilirsiniz<\/strong> .<\/p>\n<h2 id=\"faq-best-practices\">SSS ak\u0131\u015f\u0131 i\u00e7in en iyi uygulamalar<\/h2>\n<p>Yay\u0131n\u0131n\u0131z\u0131n yararl\u0131 ve etkili olmas\u0131n\u0131 sa\u011flamak i\u00e7in g\u00f6z \u00f6n\u00fcnde bulundurulmas\u0131 gereken baz\u0131 en iyi uygulamalar vard\u0131r:<\/p>\n<ul>\n<li><strong>SSS:<\/strong> Ak\u0131\u015fa ekledi\u011finiz sorular\u0131n ger\u00e7ekten SSS oldu\u011fundan emin olun. Bu, g\u00f6nderim, iade, teknik destek ve daha fazlas\u0131yla ilgili sorular\u0131 i\u00e7erebilir. <\/li>\n<li><strong>A\u00e7\u0131k cevaplar:<\/strong> Cevaplar\u0131n\u0131z a\u00e7\u0131k ve net olmal\u0131d\u0131r. A\u015f\u0131r\u0131 teknik veya karma\u015f\u0131k dilden ka\u00e7\u0131n\u0131n. <\/li>\n<li><strong>\u0130\u00e7eri\u011fi g\u00fcncelleyin:<\/strong> \u00d6zellikle politikalar\u0131n\u0131zda veya \u00fcr\u00fcnlerinizde de\u011fi\u015fiklik varsa Soru-Cevap b\u00f6l\u00fcm\u00fcn\u00fc d\u00fczenli olarak g\u00fcncelledi\u011finizden emin olun.<\/li>\n<li><strong>Dost\u00e7a bir dil kullan\u0131n:<\/strong> Ziyaret\u00e7ilerin soru sorma konusunda kendilerini rahat hissetmeleri i\u00e7in samimi ve ho\u015f bir dil kullanmaya \u00e7al\u0131\u015f\u0131n.<\/li>\n<li><strong>Ek Y\u00f6nergeler:<\/strong> Gerekirse ziyaret\u00e7ilere yard\u0131mc\u0131 olabilecek ek makalelere veya yard\u0131m sayfalar\u0131na ba\u011flant\u0131lar ekleyin.<\/li>\n<\/ul>\n<h3 id=\"measuring-success\">Ba\u015far\u0131y\u0131 \u00f6l\u00e7mek<\/h3>\n<p>Yay\u0131n\u0131n\u0131z yay\u0131na girdikten sonra ba\u015far\u0131s\u0131n\u0131 \u00f6l\u00e7mek \u00f6nemlidir. A\u015fa\u011f\u0131dakileri izlemek i\u00e7in analitik ara\u00e7lar\u0131 kullanabilirsiniz: <\/p>\n<ol>\n<li><strong>Sorulan soru say\u0131s\u0131:<\/strong> Ziyaret\u00e7iler ak\u0131\u015f\u0131n\u0131zdan ka\u00e7 kez soru se\u00e7ti?<\/li>\n<li><strong>D\u00f6n\u00fc\u015f\u00fcm oran\u0131:<\/strong> Sorulan sorularla sitenizdeki d\u00f6n\u00fc\u015f\u00fcmler aras\u0131nda bir ili\u015fki var m\u0131?<\/li>\n<li><strong>Kullan\u0131c\u0131 Geri Bildirimi:<\/strong> Ziyaret\u00e7iler yan\u0131tlar\u0131 yararl\u0131 buldu mu? Yay\u0131n\u0131n sonunda onlara sorabilirsiniz. <\/li>\n<\/ol>\n<h4 id=\"conclusion\">\u00d6zet<\/h4>\n<p>SSS ak\u0131\u015f\u0131, web sitenizin kullan\u0131c\u0131 deneyimini geli\u015ftirmek i\u00e7in m\u00fckemmel bir ara\u00e7t\u0131r. S\u0131k sorulan sorulara yan\u0131t vererek zamandan tasarruf edebilir ve ziyaret\u00e7i memnuniyetini art\u0131rabilirsiniz. Maksimum de\u011fer sa\u011flad\u0131\u011f\u0131ndan emin olmak i\u00e7in en iyi uygulamalar\u0131 takip etti\u011finizden ve yay\u0131n\u0131n\u0131z\u0131n ba\u015far\u0131s\u0131n\u0131 \u00f6l\u00e7t\u00fc\u011f\u00fcn\u00fczden emin olun.  <\/p>\n<p><a href=\"https:\/\/help.tidio.com\/hc\/en-us\/articles\/5472264436636-Create-an-FAQ-Flow\" target=\"_blank\" rel=\"noopener\">Kaynak ba\u011flant\u0131  <\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>SSS ak\u0131\u015f\u0131 ziyaret\u00e7ilerinizin en s\u0131k sordu\u011fu sorular\u0131 yan\u0131tlayabilir. Web sitenizin ziyaret\u00e7ileri soruyu t\u0131klayacak ve ak\u0131\u015f gerekli yan\u0131tlar\u0131 sa\u011flayacakt\u0131r. Ziyaret\u00e7ilerinizin sorular\u0131 ne zaman g\u00f6rmesini istedi\u011finize ba\u011fl\u0131 olarak, ilk site ziyareti tetikleyicisiyle SSS ak\u0131\u015f\u0131n\u0131 otomasyonunuza ekleyebilir veya farkl\u0131 bir tetikleyiciyle ayr\u0131 olarak olu\u015fturabilirsiniz. Kullan\u0131ma haz\u0131r bir SSS ak\u0131\u015f\u0131 \u015fablonu Kullan\u0131ma haz\u0131r SSS ak\u0131\u015f\u0131 \u015fablonumuz t\u00fcm m\u00fc\u015fterilerimizin kullan\u0131m\u0131na [&hellip;]<\/p>\n","protected":false},"author":9274,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17035],"tags":[13803,17036],"class_list":["post-287563","post","type-post","status-publish","format-standard","hentry","category-kilavuzlar-tidio-kilavuzu","tag-rehberleri","tag-tidio-kilavuzu"],"_links":{"self":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts\/287563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/users\/9274"}],"replies":[{"embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/comments?post=287563"}],"version-history":[{"count":0,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/posts\/287563\/revisions"}],"wp:attachment":[{"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/media?parent=287563"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/categories?post=287563"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/globalfinanceschool.com\/tr\/wp-json\/wp\/v2\/tags?post=287563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}